Advocately vs. SlapFive Customer Marketing Software

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Advocately
Score 9.0 out of 10
N/A
Advocately, headquartered in Singapore and started by former Trade Gecko leadership, offers a customer advocate platform to drive reviews and testimonials or referrals.N/A
SlapFive Customer Marketing Software
Score 9.5 out of 10
N/A
SlapFive in Boston offers what they describe as a Customer-Generated Content Machine software tool, which aims to make it simple for companies, and enjoyable for company clients, to capture their voice and inject it into all aspects of the business to win and retain more customers.N/A
Pricing
AdvocatelySlapFive Customer Marketing Software
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AdvocatelySlapFive Customer Marketing Software
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
AdvocatelySlapFive Customer Marketing Software
Top Pros
Top Cons
Best Alternatives
AdvocatelySlapFive Customer Marketing Software
Small Businesses

No answers on this topic

HubSpot Marketing Hub
HubSpot Marketing Hub
Score 8.5 out of 10
Medium-sized Companies
Influitive
Influitive
Score 9.0 out of 10
HubSpot Marketing Hub
HubSpot Marketing Hub
Score 8.5 out of 10
Enterprises
Influitive
Influitive
Score 9.0 out of 10
Adobe Marketo Engage
Adobe Marketo Engage
Score 8.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AdvocatelySlapFive Customer Marketing Software
Likelihood to Recommend
10.0
(2 ratings)
10.0
(1 ratings)
User Testimonials
AdvocatelySlapFive Customer Marketing Software
Likelihood to Recommend
Advocately
Hands down there are three things that set Advocately apart. First, it's dead simple to use. While there are a ton of things to check-out in-app, it's hard to get lost and very intuitive to figure out how to do what you need to do. Second, the team at Advocately are extremely responsive and helpful. It's easy to keep using software when the team behind it makes you feel valued and listens to your feedback and works hard to keep you happy as a client. Lastly, the data that's collected by Advocately has a ton of potential beyond what the app currently does.
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SlapFive
If you want to capture your customer's voice with ease and have a path to break the reels down into actionable insights for prospects that attach to their biggest questions, fears, and doubts, then this is what you are looking for. This is for those prospects that will not be "bothered" with marketing fluff or marketing speak. These are the types of buyers who want to drill into the heart of what they are trying to solve as a business and see and hear from personas and businesses which look like them.
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Pros
Advocately
  • Automation.
  • Build case studies.
  • Great pricing.
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SlapFive
  • Agility in ease of acquiring new and relevant reference reels that attach to the go-to-market initiatives of the business and Acumatica Leadership team care the most about.
  • Open platform options to connect into. We have Smartsheet forms connected and HootSuite webhooks implemented for ease of sharing on social media.
  • Asset and Content management tool - we have a WEALTH of content on the platform and continually add more!
  • On-site event customer voice capture options via the Minute Booth.
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Cons
Advocately
  • It might be able to use predictive analytics to serve NPS surveys to users that are more likely to respond instead of just showing it to anyone that logs into the app.
  • I don’t have any complain about the product
  • I hope to see more innovation in their features
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SlapFive
  • Speed of the platform for users. This could be because we have a LOT of content, but it can at times be a pain point that we work to address together with the SlapFive team.
  • Ease of search function could get better. I have trouble doing searches and sometimes get time-out issues.
  • Having a "user portal" so we know when there might be bugs being worked on or a service issue that is being worked on without having to email someone each time. More for self-service and tracking.
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Alternatives Considered
Advocately
No answers on this topic
SlapFive
For us, this was the solution Acumatica needed to be able to attach the marketing strategies that we care about the most all the way to a finite or micro-content level. It's not ALL about the BIG fancy marketing videos and story interviews. LOTS of incredible customer content is often left on the cutting room floor. This content gets NEW and continual life by using SlapFive. Plus, it's the MOST simple way to go after a compelling customer voice in areas of the business where you don't have it or there is a gap. The remote capture function option makes it a breeze - no matter where in the world your customers are. We are a global, growing organization, so we can't be hampered geographically by any tool we deploy. It has to work for everyone. SlapFive does work for everyone - all customers, big small, new, or seasoned pros. They have a "voice," no matter what.
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Return on Investment
Advocately
  • More reviews.
  • More feedback for our team.
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SlapFive
  • We have raised our portfolio even higher where we dominate our market when it comes to having the best relationship with our customers across everything we do. Website, peer-to-peer review sites, customer stories, customer references, and MORE. I believe it's because we BELIEVE in the same ETHOS as SlapFive, and we LIVE to make HEROS every day of our customers and infuse the sound of our customer's voices in everything we do.
  • Product Marketing DEPTH of customer's voice is beyond what anyone else in software technology businesses has done. It's typical that product goes and "does product" all day long, and customer marketing does its own separate work, and never the tween shall meet. Not so at Acumatica. Nothing leaves our Product Marketing teams desk without customer voice connected now. The ease of SlapFive Customer Marketing Software's platform and our broad adoption make this possible.
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