Adyen is a payment gateway software solution offered by Adyen.
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Axway AMPLIFY Platform
Score 9.9 out of 10
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Axway's Amplify is a universal API management platform that unifies what tools are already in place to get digital products where they can be seen and used. Users can publish, validate, and govern APIs.
Ayden has been a great resource for us with international transactions. We know that they can be a trusted gateway when it comes to dealing with our client's money. Thankful to have that confidence in this system. It also has a user-friendly interface, which allows for a concise process with clients as well.
It's a great application to backup your data automatically to the cloud and then access later. The automatic restore of certain folders is handy and one less thing to worry about when you're setting up a new PC again. I haven't really encountered any issues with Syncplicity to have any thoughts where it could be improved or where it wouldn't work.
I would like to be able to create my own reports, like a combination between "Received payment details" and "Interactive payment accounting".
Maybe you can have a better integration with PayPal. The disputes are reflected all wrong in Adyen, for example if we accept a chargeback in PayPal, in Adyen we see a "chargeback reversed" status first, then we see a "refund" status. This is very confusing for us, we have accepted that chargeback, which means we have lost the case, what are a Chargeback Reversed and a Refund statuses doing here? I think PayPal is trying to unblock the transaction that received the chargeback, but this is a very confusing way of handling the chargebacks. If I look at the "Dispute transaction details" reports, all the PayPal chargebacks are "won" because of that "Chargeback reversed" status, which is obviously wrong, we lose some cases and we win others.
Amex chargebacks could be integrated. We don't see them in Adyen at all.
I would appreciate it if it backed up more than just Desktop, Favorites and Documents by default. I'm not sure if this was something chosen by my employer, but it would be nice if the whole profile folder was backed up by default, so my pictures, music, and videos folders were included.
Well, Ayden is a very easy system to manage, it allow the user a nice visibility and many details about the clients. It integrated very easily to our system and allow us to increase our activity. In addition, Ayden have a very good help center that available all the time and very helpful.
It offers a wide range of powerful tools for API management, data integration, B2B integration, and more. Strong security features and compliance support add significant value. Flexibility to integrate across various environments (cloud and on-premise) enhances usability for diverse infrastructures.
Response time are as expected, and Adyen team is always knowledgeable and are clear subject matter experts. Quite often I am assigned an engineer who is not in our time zone and sometimes 8-12 hours different from me. This causes delays in resolution due. It would be great to have a support agent who is located in the US.
Adyen has better handling of Disputes, provides much more detailed forecasts and withdrawal reports. Adyen has a specific page to clear doubts much more complete. Adyen have not fees for processing refunds, have not fess for chargeback received, and have not fees for retry process payments. And your processing fees are very attractive.
I use CrashPlan for my personal PC at home. I think both products have their pluses and minuses. Both products allow you to backup your selected data to the cloud. CrashPlan doesn't easily allow for file sharing (CrashPlan isn't really a collaboration tool as much as it is a backup tool). Both products have easy restore options. However Syncplicity automatically restoring certain data when syncing with a new PC is very handy and a feature that CrashPlan doesn't offer
It is good to synchronize the payment details that come from Adyem in our CRM and this allows us, now, to manage refunds and subscriptions in there and get any action done in real time and recorded in all the platforms.
Quick and reliable it is a good tool to be used for managing and checking credit card transactions details.
