What users are saying about

Adyen

2 Ratings

Adyen

2 Ratings
Score 8.8 out of 101

Priority Rerun

2 Ratings
Score 8.5 out of 101

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Likelihood to Recommend

Adyen

Adyen is a good tool to manage payments and to switch between different currencies. Easy to understand, despite the poor design, it allows you to manage payments and billing easily. It is pretty useful to refund payments and check the status of refused one. You can trust list users and allow them to pay when they got locked by the system for any reason, or you can understand if the reason for rejection is due to an issue on the user side and advise accordingly.
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Priority Rerun

Rerun is great for any business that invoices or bills clients on a recurring schedule of any sort, whether that be daily, weekly, monthly, annually, and so forth. I wouldn't recommend it for businesses that just want to run a credit card now and then. This is made to assist with subscriptions, memberships, or any recurring service types. This also works well for delinquent accounts, you can get them set up on an automatic payment plan they can afford to pay down outstanding invoices.
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Pros

  • Reckon genuine payments and trust list user when they cannot pay with their credit card.
  • Cancel payment details to avoid auto-renewals.
  • Refund payments in one click to the original source.
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  • Easy to set up and get started.
  • The ability to withdrawal directly from bank accounts to save on high merchant service fees.
  • Ability to include a surcharge for credit cards if you desire.
  • Ability to set up email templates so that Rerun can automatically send emails to clients when a payment method expires. Then, the client/customer can login and update their own credentials.
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Cons

  • When looking for payments details such as last 4 digits card (for instance), it would be great to display more details about the transaction in the results, as the full name of the card holder.
  • The layout is not the best one. There is a lot of room for improvement when it comes to website design.
  • A functionality to disable the credit card details instead of deleting it at all.
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  • Honestly, this is the only software I have used for automation of recurring payments. So far, I haven't had any issues for how I use it. Others who use it more in-depth may find areas for improvement.
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Alternatives Considered

I have used several tools to manage billing and payments in my job. It was not my choice in my company to use Adyen but we are pretty happy with it. It can be integrated very well with the other tools we use in our job and it is reliable and safe.
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We selected Rerun over Bill.com as it was less expensive and has a much better interface than Bill.com. There are no per user fees like Bill.com, which allows me to invite team members in to help with managing the payments. The interface is much easier to work with and manage vs Bill.com.
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Return on Investment

  • I cannot see any negative impact.
  • It is good to synchronize the payment details that come from Adyem in our CRM and this allows us, now, to manage refunds and subscriptions in there and get any action done in real time and recorded in all the platforms.
  • Quick and reliable it is a good tool to be used for managing and checking credit card transactions details.
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  • It's been amazing! I started using it for delinquent accounts and it worked so nicely that I decided to start billing my clients monthly vs hourly. The software itself doesn't cost anything, they only charge merchant fees and per-transaction fees. I would be paying these to accept credit cards anyway, so it is 100% worth it. Plus, it has saved me time on bookkeeping and collections, which allows me to have more billable time. It has helped me take my business from a time-based billing system to a value-based billing system.
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Pricing Details

Adyen

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

Priority Rerun

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
Pay only for what you process. 2.90% + $0.30 per transaction for credit cards. $1.49 per bank transfer (ACH). No monthly fees. No application fees. No hidden fees.