What users are saying about

Adyen

2 Ratings

Stripe

51 Ratings

Adyen

2 Ratings
Score 8.8 out of 101

Stripe

51 Ratings
Score 9.1 out of 101

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Likelihood to Recommend

Adyen

Adyen is a good tool to manage payments and to switch between different currencies. Easy to understand, despite the poor design, it allows you to manage payments and billing easily. It is pretty useful to refund payments and check the status of refused one. You can trust list users and allow them to pay when they got locked by the system for any reason, or you can understand if the reason for rejection is due to an issue on the user side and advise accordingly.
No photo available

Stripe

Stripe is great for small businesses and ministries like mine. For someone with all kinds of clients and accounts, offering all kinds of payment options to those who are submitting money to my business is always a plus. No matter what payment methods they use, it gets wired right to my business bank account with no problem at all
Reagan Baird Edwards profile photo

Pros

  • Reckon genuine payments and trust list user when they cannot pay with their credit card.
  • Cancel payment details to avoid auto-renewals.
  • Refund payments in one click to the original source.
No photo available
  • With stripe, you can immediately receive/accept payments and the set-up/implementation is very easy.
  • Stripe’s sign-up process requires very little information from the merchant - so it's easy for not only for the one receiving money, but for the one paying.
  • After researching a lot of different companies, Stripe had the best bang for its buck.
Jordon Sargent profile photo

Cons

  • When looking for payments details such as last 4 digits card (for instance), it would be great to display more details about the transaction in the results, as the full name of the card holder.
  • The layout is not the best one. There is a lot of room for improvement when it comes to website design.
  • A functionality to disable the credit card details instead of deleting it at all.
No photo available
  • I've noticed that the decline rate can sometimes be high due to bank declining the transaction. This is specifically relevant when a customer overseas is trying to sign up. With that being said, it might be on their end, but I'm sure there's something Stripe could do to improve.
  • The support team can be a little slow to get back at times. While I've been pleased overall, there is always room for improvement.
  • I don't have much experience with coding and programming. With that being said, it took some time to learn how the API worked.
Jordon Sargent profile photo

Alternatives Considered

I have used several tools to manage billing and payments in my job. It was not my choice in my company to use Adyen but we are pretty happy with it. It can be integrated very well with the other tools we use in our job and it is reliable and safe.
No photo available
I enjoy the ease of use of PayPal, however it does not integrate well with my other software like Stripe does.
Lauren Golden profile photo

Return on Investment

  • I cannot see any negative impact.
  • It is good to synchronize the payment details that come from Adyem in our CRM and this allows us, now, to manage refunds and subscriptions in there and get any action done in real time and recorded in all the platforms.
  • Quick and reliable it is a good tool to be used for managing and checking credit card transactions details.
No photo available
  • Positive - Easily track income received
  • Negative - no way to indicate on the reporting if the income was a donation or payment for product received
  • Positive - increased number of donations and sales overall
Heather Frick profile photo

Pricing Details

Adyen

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

Stripe

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details