Adyen vs. Tipalti

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adyen
Score 8.8 out of 10
N/A
Adyen is a payment gateway software solution offered by Adyen.N/A
Tipalti
Score 7.9 out of 10
Mid-Size Companies (51-1,000 employees)
Tipalti automates critical financial processes to drive efficiency, including accounts payable, mass payments, procurement, and expenses, all on one global finance automation platform that grows with the organization, automating, de-risking and simplifying finance.
$129
per month
Pricing
AdyenTipalti
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AdyenTipalti
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional DetailsPricing starts at $149 per month for the platform fee. Users can upgrade to Tipalti's more advanced capabilities as their businesses gets more complex. The Tipalti pricing model is designed to grow with the user's company. Advanced features such as W-8 tax forms, international tax IDs, or multi-entity payables are available as needed.
More Pricing Information
Community Pulse
AdyenTipalti
Considered Both Products
Adyen
Chose Adyen
Adyen can support a bit more currencies and credit cards.
In addition their rates were much lower.
The online platform and the reports are convenient to any user.
Tipalti

No answer on this topic

Top Pros
Top Cons
Features
AdyenTipalti
Payment Gateways
Comparison of Payment Gateways features of Product A and Product B
Adyen
8.5
9 Ratings
31% above category average
Tipalti
-
Ratings
Fraud Detection8.29 Ratings00 Ratings
API or SDK8.79 Ratings00 Ratings
Recurring Payment Support8.49 Ratings00 Ratings
Billing and Invoicing Support8.39 Ratings00 Ratings
Global Support8.49 Ratings00 Ratings
Payment Form Acceptance9.19 Ratings00 Ratings
Payment Management
Comparison of Payment Management features of Product A and Product B
Adyen
-
Ratings
Tipalti
8.9
48 Ratings
25% above category average
Customizable Approval Policies00 Ratings9.537 Ratings
Financial Document Management00 Ratings8.433 Ratings
Payment Status Tracking00 Ratings9.246 Ratings
Payment Audit Trail00 Ratings8.640 Ratings
Duplicate Bill Detection00 Ratings8.141 Ratings
Advanced OCR00 Ratings8.835 Ratings
Electronic Funds Transfer00 Ratings9.636 Ratings
Accounts Payable
Comparison of Accounts Payable features of Product A and Product B
Adyen
-
Ratings
Tipalti
8.6
43 Ratings
33% above category average
Automated Accounts Payable Processes00 Ratings8.840 Ratings
Vendor Management00 Ratings8.840 Ratings
Tax Form Preparation00 Ratings8.122 Ratings
Best Alternatives
AdyenTipalti
Small Businesses
Apple Pay
Apple Pay
Score 9.1 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.9 out of 10
Medium-sized Companies
Apple Pay
Apple Pay
Score 9.1 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.9 out of 10
Enterprises
Amazon Pay
Amazon Pay
Score 8.4 out of 10
Webexpenses
Webexpenses
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AdyenTipalti
Likelihood to Recommend
8.8
(16 ratings)
9.1
(87 ratings)
Likelihood to Renew
8.6
(3 ratings)
8.5
(3 ratings)
Usability
-
(0 ratings)
6.7
(63 ratings)
Availability
8.6
(7 ratings)
9.1
(1 ratings)
Performance
-
(0 ratings)
8.2
(1 ratings)
Support Rating
-
(0 ratings)
8.4
(13 ratings)
Online Training
-
(0 ratings)
7.4
(2 ratings)
Implementation Rating
-
(0 ratings)
7.4
(2 ratings)
Configurability
-
(0 ratings)
7.4
(2 ratings)
Ease of integration
-
(0 ratings)
6.4
(1 ratings)
Product Scalability
-
(0 ratings)
6.4
(1 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(1 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(1 ratings)
User Testimonials
AdyenTipalti
Likelihood to Recommend
Adyen
Ayden has been a great resource for us with international transactions. We know that they can be a trusted gateway when it comes to dealing with our client's money. Thankful to have that confidence in this system. It also has a user-friendly interface, which allows for a concise process with clients as well.
Read full review
Tipalti
The invoice processing element is far, far easier than manually inputting invoices are we were doing previously. The OCR is not perfect, but having it scanned in and ready for review saves a lot of time. The approvals process is fast and effective, and approvers can approve directly from the email without having even to log into the system. The audit trail function allows the finance team to see exactly who has done what to each invoice, and when. Payments, however, are where we see the most benefit. Vendor bank details are stored securely and controls can be put in place to ensure that any changes to vendor data must be approved. Once fully approved, invoices can be scheduled for payment either on a particular date or on the invoice due date, which ensures vendors are paid on a 'Just In Time' basis. All invoices and payments sync seamlessly to our ERP each day.
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Pros
Adyen
  • PCI DSS Compliant Solution
  • Provided options to configure a specific list of payments, like Alipay, ACH, PayPal, etc.
  • Good support and quick solution for the technical help
  • Well described documentation on technical integrations
  • Drop in framework to display the payment options
Read full review
Tipalti
  • Invoice coding, routing, and approval
  • Complete visibility of all invoices floating around your organization
  • Payment of invoices via numerous methods and multiple currency with just a click of the mouse
  • Captures W9 & W8-BENE information
  • posts all information including a pdf of invoice into your GL/accounting system
Read full review
Cons
Adyen
  • I would like to be able to create my own reports, like a combination between "Received payment details" and "Interactive payment accounting".
  • Maybe you can have a better integration with PayPal. The disputes are reflected all wrong in Adyen, for example if we accept a chargeback in PayPal, in Adyen we see a "chargeback reversed" status first, then we see a "refund" status. This is very confusing for us, we have accepted that chargeback, which means we have lost the case, what are a Chargeback Reversed and a Refund statuses doing here? I think PayPal is trying to unblock the transaction that received the chargeback, but this is a very confusing way of handling the chargebacks. If I look at the "Dispute transaction details" reports, all the PayPal chargebacks are "won" because of that "Chargeback reversed" status, which is obviously wrong, we lose some cases and we win others.
  • Amex chargebacks could be integrated. We don't see them in Adyen at all.
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Tipalti
  • The report that provides the "Not payable" vendors does not work well for us, particularly because the sync to our ERP goes both ways, which means all of the employees also sync over to Tipalti and remain as Not Payable. So the list is very long, and I don't find a good use for it.
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Likelihood to Renew
Adyen
Well, Ayden is a very easy system to manage, it allow the user a nice visibility and many details about the clients. It integrated very easily to our system and allow us to increase our activity. In addition, Ayden have a very good help center that available all the time and very helpful.
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Tipalti
Tipalti developed a workflow us that has improved our efficiency in onboarding vendors and processing payments. They also ensure that we have all the required tax forms from the vendor before a payment goes out.
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Usability
Adyen
No answers on this topic
Tipalti
The system is incredibly easy to use, with most tasks being completed in a small number of clicks. The user interface is very user intuitive and can be navigated very easily. Multiple payments can be made instantaneously and as the vendors manage their payable account we are able to ensure that payments are being sent to the right account. The advanced functionality for duplicate invoices ensures that we are not processing bills twice and we have found that in 100% of cases it has identified a duplicate bill.
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Reliability and Availability
Adyen
Response time are as expected, and Adyen team is always knowledgeable and are clear subject matter experts. Quite often I am assigned an engineer who is not in our time zone and sometimes 8-12 hours different from me. This causes delays in resolution due. It would be great to have a support agent who is located in the US.
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Tipalti
Tipalti has always been responsive to our questions and concerns.
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Performance
Adyen
No answers on this topic
Tipalti
No issues here. Generally has been pretty fast.
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Support Rating
Adyen
No answers on this topic
Tipalti
Since I also work in customer support, I often have to contact Tipalti's team with questions from our users. Tipalti's support team has always been exceptionally helpful and it was a pleasure to communicate with them. I have always received prompt responses to any inquiries and they are excellent at solving our customers' issues within a short time
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Online Training
Adyen
No answers on this topic
Tipalti
Tipalti provides great How to online guide
Read full review
Implementation Rating
Adyen
No answers on this topic
Tipalti
Implementation went smooth as we used and tested everything in the sandbox first
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Alternatives Considered
Adyen
Adyen has better handling of Disputes, provides much more detailed forecasts and withdrawal reports. Adyen has a specific page to clear doubts much more complete. Adyen have not fees for processing refunds, have not fess for chargeback received, and have not fees for retry process payments. And your processing fees are very attractive.
Read full review
Tipalti
Previously, our Company housed all invoices and approvals in NetSuite. This was a very clunky process which often resulted in duplicated work. Approvals were obtained through email and attached as a file to invoice records in NetSuite. Whereas, in Tipalti, you can view the entire audit history by simply clicking into an invoice.
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Contract Terms and Pricing Model
Adyen
No answers on this topic
Tipalti
I did not make the decision to purchase this product.
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Scalability
Adyen
No answers on this topic
Tipalti
We were given the option of only one integration.
Read full review
Return on Investment
Adyen
  • I cannot see any negative impact.
  • It is good to synchronize the payment details that come from Adyem in our CRM and this allows us, now, to manage refunds and subscriptions in there and get any action done in real time and recorded in all the platforms.
  • Quick and reliable it is a good tool to be used for managing and checking credit card transactions details.
Read full review
Tipalti
  • Vendor onboarding has taken the responsibility from one person to the Vendor directly. This provides the vendor with the ability to enter their own banking information for payments and upload their Federal W9 form.
  • Vendors can upload their own invoices to the system, taking the possibility that our AP team did not receive an emailed or mailed invoice to upload. This also increases payment efficiency as the vendor's invoice is processed in a more timely manner.
  • AP can review invoices for accuracy and concentrate on how to code an invoice, rather than be a paper pusher or a data entry clerk. AP doesn't spend time searching for invoices that might be a duplicate, the system will communicate this on the software review process and if AP has uploaded by email the same invoice multiple times, an email will be sent to AP to indicate that the invoice was not uploaded due to duplication.
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ScreenShots

Tipalti Screenshots

Screenshot of Intelligent invoicing workflowScreenshot of Mobile approvals for invoices and paymentsScreenshot of Brandable self-service supplier portal (including handling tax forms)Screenshot of Brandable self-service portal to collect and validate payment detailsScreenshot of Combined payment methods, currencies, and entities in a single payment fileScreenshot of an early payment, which can be offered to suppliers through email or the supplier portal