8 Ratings
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Score 8.3 out of 101
15 Ratings
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Score 7.9 out of 101

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Likelihood to Recommend

Aerohive Wireless

A large segment of the Aerohive client base is the education market, which is very different in terms of agility and immediate support needs of financial institutions. They seem to focus more effort on their wireless AP solutions, which I have only rarely tested. When it comes to remote access, the solution is still relatively expensive due to the upfront hardware purchase, though recurring costs are fairly low.
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Cisco Wireless LAN Controllers

Good for simple environments or with light IT staff. As expected, this is Cisco so you get TAC, well-designed WAPs, and stability. Not as useful when you need extremely customizable or advanced monitoring is required. Logs could be better.
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Pros

  • Ease of deployment - Setting up an AP is easy as powering it on, the controller finds it. Apply a policy, and move forward with your day.
  • Ease of management - Policy updates and firmware updates are point and click
  • Amazing Radios - Signal strength is unparalelled for enterprise wireless environments.
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  • Robustness
  • Reliability
  • Support
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Cons

  • They do no support 2-factor authentication or IP whitelisting to log onto their cloud-based management portal. Organization learned the importance of 2FA over a decade ago, yet Aerohive hasn't caught on.
  • Tier 1 technical support is generally terrible. I am almost guaranteed to get the run-around when a tier 1 picks up the support case, and they are incentivised to hold on to the case as long as possible. If you don't get a good answer right away, immediate request an escalation!
  • Lack of useful logging during normal usage and stability of the software seem to be a constant issue in their BR (branch router) platform, though it has gotten better in the last year or so.
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  • Controller GUI can be more visually attractive
  • Some tries on CLI based technology has failed which lowers customer respect
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Alternatives Considered

Aerohive is an amazing product. Cisco wasn't able to stack up when it comes to controller redundancy, backup, etc. No need to have special software to just have a secondary controller... which drives down the cost.
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Aerohive is decent but used to be very buggy and support is poor. We actually use them for remote access more than wireless. I've used Aruba previously (4+ years ago), and it was more complex and expensive to manage, but was very feature-rich and had good monitoring. For our simple, inexpensive guest access requirements, Cisco was the way to go.
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Return on Investment

  • Less downtime to our business units that use Aerohive
  • Radios are very compatible with most wireless devices out today
  • I spend less time managing Aerohive than any other wireless product
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  • Improved business processes by getting employees mobile
  • Less time overhead for the network team
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Pricing Details

Aerohive Wireless

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Cisco Wireless LAN Controllers

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details