Likelihood to Recommend The Extreme access point solution has been used in the cooperative scenario with VLANs for employees in access through 802.1x authentication and also for guests through the captive portal that allows access of people for a limited time and prior registration. The equipment has great performance and connection speed and supports a high density of users connected at the same time without lag and crashes. The management of this equipment is being carried out through software with cloud management and is accessed by our infrastructure team to configure and monitor alerts.
Read full review Ubiquiti is well suited to not just indoor WLAN access, but also outdoors. In fact, the range of the outdoor applications, while maintaining throughput is astonishing. I would say this is not a solution for a 1-5 person small office, due to the costs.
Read full review Pros Extremely easy to provision new devices, once the profiles are set up, due to centralized management Very quick provisioning of new devices, due to centralized management and predefined profiles Read full review The access points are rock solid for uptime. Once configured, they don't skip a beat and you'll forget they're there. Excellent range and signal strength. Very comprehensive configuration and administration via the UniFi Controller software. The Ubiquiti access points look great! Whether wall or ceiling mounted, they are discrete and neutral enough to just blend in with the building. Being powered via PoE, it's easier to place the access points where they're most useful. Read full review Cons In my experience, licensing has become a nightmare. Licensing must be tied to a device, they also won't let you activate used units from other companies if they are donated or purchased third-party. Customer service is outsourced overseas. In my experience, technicians are incentivized to close tickets quickly - whether the issue has been fixed or not - which can be frustrating to work with. Read full review Management of devices has become much simpler with the UNMS application, but personally, I would like to see some AirMax-like devices from their Unifi line where everything could be managed from an Unifi controller. Most Ubiquiti devices are 24V PoE, which is the bane of my existence. I have had several devices fried when staff plugged into standard 48V PoE. They generally don't fail catastrophically, either. You just get strange issues that are difficult to diagnose and eventually need to replace them. Devices seem to have trouble with many patch cables/switches. Make sure you certify any patch cables you make and don't over crimp. Sending devices from the factory with same 192.168.1.20 IP instead of DHCP makes it a pain to bulk-setup devices. Read full review Usability It has worked for us as advertised with little technical issues. The system has been stable with no major downtime.
Read full review Ubiquiti makes great Access points at various tiers provided far better coverage and throughput than consumer-grade wireless repeaters and routers. We have not had any performance complaints from guests or from the administration who use the wifi on a daily basis.
Read full review Support Rating Support was always responsive and willing to help, but at times did not know when to call it and send a replacement to stop the bleeding. I respect that fact that they wanted to get the solution working, and the wanting to learn more and understand, but at times you cant do that at the expense of the customer.
Read full review Ubiquiti's support is basically non-existent by design. However, their forums are a great resource if you are willing to do the research and ask questions. Keep in mind Ubiquiti sells hardware, not support so the responses will be from the community of professionals also using Ubiquiti just like you.
Read full review Alternatives Considered The Aerohive wireless devices are comparable to Cisco's wireless solution, in regard to performance, features, and management. But the cost of utilizing Cisco Wireless Access Points versus using the Aerohive access points is staggering. Since our wireless access points do not maintain a constant heavy load, we chose a more cost effective solution and have not had many issues with them.
Read full review We have used products from Netgear, ZyXEL, Cloudmesh,
Datto , Mereki, and EnGenius previously often choosing products based on a specific situation, since starting with Ubiquiti [WLAN] we have pretty much stopped [usage] of all other vendors in the networking field and standardized which better allows us to stock spare equipment. Best part is if you need to replace equipment it is easy to swap it out quickly as the controller also acts as a live configuration backup.
Read full review Return on Investment Less downtime to our business units that use Aerohive Radios are very compatible with most wireless devices out today I spend less time managing Aerohive than any other wireless product Read full review Initial ROI was positive - but now we need to replace them We were able to deploy rapidly - configuration is easy if not consistent Upgrades are easy to apply when they don't take the radios offline - which happens more often then not Read full review ScreenShots