Extreme Wireless Access Points vs. WatchGuard Secure Wi-Fi Cloud

The Extreme access point solution has been used in the cooperative scenario with VLANs for employees in access through 802.1x authentication and also for guests through the captive portal that allows access of people for a limited time and prior registration. The equipment has great performance and connection speed and supports a high density of users connected at the same time without lag and crashes. The management of this equipment is being carried out through software with cloud management and is accessed by our infrastructure team to configure and monitor alerts.

Incentivized

The WatchGuard Secure Wi-Fi Cloud works well in any scenario. With the number of AP model options, this solution can work at a coffee shop all the way up to a multi-tenant facility with thousands of users.

Incentivized

• Extremely easy to provision new devices, once the profiles are set up, due to centralized management
• Very quick provisioning of new devices, due to centralized management and predefined profiles

Incentivized

• enable wireless access on watchguard-based networks
• ensure reliable performances
• allow fast wireless data transfer operations

Incentivized

• In my experience, licensing has become a nightmare. Licensing must be tied to a device, they also won't let you activate used units from other companies if they are donated or purchased third-party.
• Customer service is outsourced overseas.
• In my experience, technicians are incentivized to close tickets quickly - whether the issue has been fixed or not - which can be frustrating to work with.

Incentivized

• Better Access Points from WG
• Map Feature

Incentivized

It has worked for us as advertised with little technical issues. The system has been stable with no major downtime.

Incentivized

Support was always responsive and willing to help, but at times did not know when to call it and send a replacement to stop the bleeding. I respect that fact that they wanted to get the solution working, and the wanting to learn more and understand, but at times you cant do that at the expense of the customer.

Incentivized

The support team is great! I have never had an issue getting the support I needed. They make it a point to stick with the issue until it's resolved to the customer's satisfaction. They do not make you feel like you need to hurry up and close the ticket. They make sure the solution is working as designed.

Incentivized

The Aerohive wireless devices are comparable to Cisco's wireless solution, in regard to performance, features, and management. But the cost of utilizing Cisco Wireless Access Points versus using the Aerohive access points is staggering. Since our wireless access points do not maintain a constant heavy load, we chose a more cost effective solution and have not had many issues with them.

Incentivized

WatchGuard Secure Wi-Fi Cloud offers the cloud management solution unlike Ubiquiti which needs a controller that you need to setup, configure, update, and maintain. Also Security is offered with Secure Wi-Fi cloud.

Incentivized

• Less downtime to our business units that use Aerohive
• Radios are very compatible with most wireless devices out today
• I spend less time managing Aerohive than any other wireless product

Incentivized

• It is not the cheapest one by price but with all the features it is it worth
• They follow costs after buying are not so high because of the centralized and easy deployment and managemet
• To see where we have a bottleneck is so easy in the WatchGuard Cloud

Incentivized