Likelihood to Recommend Nudge.ai is well suited for individual contributors without enough time or resource to do proper research on clients/prospects. It may work as well for larger teams, but I don't have experience using Nudge.ai in that environment. Nudge.ai is easy to use, so the onboarding and ramp-up time is quick.
Read full review Teamgate CRM is well suited for companies that want to centralize leads, current clients, and communication history in one CRM. A scenario where team gate is appropriate is if a company wants to use custom sales pipelines and stages to track a sales lead that will transition to a deal. A scenario where team gate is NOT appropriate is for a company that doesn't need a cloud-based CRM because there don't travel a lot and will always use the same computer that you might as well have a CRM server on-site and save money.
Greg Walia Technical and Application Support Specialist
Read full review Pros Almost all of Adobe Photoshop's features for a fraction of the cost. It was an easy decision for our organization. The interface and most of the features are an almost mirror image of Photoshop. Flat fees instead of high yearly fees are much more desirable for our small team. They have a great support forum for the little one-offs that aren't quite like the Photoshop app, or don't have the same exact name as Photoshop. The forum really helps when this happens. The YouTube support from the company and other users has been very helpful as well. I use Sketch as my primary vector design tool. Affinity allows me to take a .ai, .eps, or other proprietary format and convert it to .svg for use/manipulation with Sketch and back. I can't say enough for this feature. It has helped me stay less pigeon-holed into Adobe products, which have lacked innovation for a long time in my opinion. Read full review Integration with SMS gateway and Mailchimp is fantastic Great looking dashboard and graphics So easy to use and customise even I could do it Read full review Cons Sometimes interacting with a large data set is a little buggy, i.e. choppy when navigating the page. It would be nice to have a feature, where the status of an opportunity changes automatically when a certain thing happens. For instance, when I send a cold email, the status of a prospect would change from "identified" to "contacted." Read full review As this is cloud-based software, we find that the servers are down at least twice a month, this is too much. The speed of page loading can be improved also it takes long to open reports if you use a big date range. There should be a way to reset another users password. Greg Walia Technical and Application Support Specialist
Read full review Likelihood to Renew We will definitely be renewing. The value for the price we are paying is solid, and we are interested in growing our use to see if we can expand on the value we are getting from Nudge.ai.
Read full review The product exceeds our needs usability-wise.
Greg Walia Technical and Application Support Specialist
Read full review Usability For a regular user of Photoshop, Affinity is a very easy transition. It has all the same features and once you adapt to it, and it provides a quick return on investment.
Read full review I rated this product an 8 for overall usability because Teamgate is very user-friendly and this helps the CRM meet the required use case that companies who buy it have. The feature to sign in from anywhere that has a net connection is huge For example the home page being the leads section and the fact that each lead has all the past and current communication with the potential client allows support agents, and the sales team to be on the same page I didn't give it a 10 because the slowness issue affects performance and usability.
Greg Walia Technical and Application Support Specialist
Read full review Reliability and Availability Unplanned outages do cause issues with this cloud platform, as they occur twice a month.
Greg Walia Technical and Application Support Specialist
Read full review Performance Performance can be faster especially when running reports.
Greg Walia Technical and Application Support Specialist
Read full review Support Rating I have not had much opportunity to go directly to support, but the training modules that are employed by the company are fantastic. I also find that if I need to understand something, there is always another user ready and willing to share their secrets. As this tool becomes more accepted local communities will also start to organize
Read full review I haven't had to contact the support team as of yet but my co-worker expressed his frustration with the amount of technical product knowledge the Teamgate support team had. He said he felt he knew the product better than the Teamgate helpdesk.
Greg Walia Technical and Application Support Specialist
Read full review Alternatives Considered Affinity is the bridge that links our communication through our software workflow.
Read full review When I say we evaluated other CRMs I think that's an understatement, we tried about ten different systems and Teamgate was by far the best.
Read full review Scalability The sales team can use this product as much as the support as lead generating teams.
Greg Walia Technical and Application Support Specialist
Read full review Return on Investment Helps me best manage my relationships, which is a high ROI. Saves me time on data entry which is important to me. Read full review The amount of time we have free now, due to having everything organised with the platform is phenomenal Read full review ScreenShots