afi.ai vs. Ahsay Cloud Backup Suite

1. Data backup for Exchange Online, SharePoint and Teams works very well and reliable. 2. MS Teams support is good, which includes Private channels. 3. Excellent security options ( ransomware detection, encryption keys hosted by us) 4. Self service for end users is a huge time saver for our helpdesk team 5. We kill two birds with one stone with user archiving, compliance and cost savings on MS licenses.

Being able to back up critical data in real time gives us a better edge in service delivery. Ahsay has sufficiently delivered in terms of secure storage for files and data. Ahsay version 9.1.4.0 is scheduled to be released soon (just received the notification earlier) and they claim it will have higher storage usage so the future with Ahsay is promising. Ahsay has incredible encryption source retention policies and will be suitable for all your confidential files.

Incentivized

• Archiving of deleted Microsoft 365 users.
• Backup of SharePoint lists and OneNote books.
• Fast offline export of a mailbox and SharePoint items.

• Supports backing to multiple destinations as a way of spreading risks in case of compromise.
• Replicates the standard backups to a different destination and in real time.
• Secures critical mission data with 2FA

Incentivized

• Reporting API could be improved
• Data center in the UK to be post-Brexit proof would be good (which, as I understand, is planned)

• Whenever newer versions are being released, very insignificant features are added, we adapted to lowering our expectations.

Incentivized

We will continue to renew the service for as long as we continue to use MS 365, unless Microsoft will release native Office 365 backup that provides all necessary features, including multi-geo admin roles, long-term affordable archiving storage tier, auto-conversion of email formats (MBOX, EML etc), point-in-time preview of previous file versions.

The UI is very intuitive and requires almost zero training to use. Our end users were able to use it with after just reading a simple one-pager.

Support is very technical and always eager to help us. The support team's responses are mostly relevant, with no generic/automated answers that would waste our time. The company's online product documentation is very clear and to the point; it answers most of the user questions in a detailed and clear manner.

We used Backupify before, and decided to move as the system overall became very unreliable (lost data, inaccessible UI, sluggish, etc.).

• We have used afi.ai to recover data 3 times since we signed up. The cost of potentially lost data was $1k+.

• We are shielded from ransomware attacks by backing up data to multiple offsite destinations.
• Securely backing up critical data.

Incentivized