afi.ai vs. AvePoint Cloud Backup

1. Data backup for Exchange Online, SharePoint and Teams works very well and reliable. 2. MS Teams support is good, which includes Private channels. 3. Excellent security options ( ransomware detection, encryption keys hosted by us) 4. Self service for end users is a huge time saver for our helpdesk team 5. We kill two birds with one stone with user archiving, compliance and cost savings on MS licenses.

If backing up simple data use case scenarios such as basic web content, the product is ok. If the SharePoint site has complexities such as apps, customizations, metadata and content types, it will struggle to restore content correctly which is very painful to fix.

Incentivized

• Archiving of deleted Microsoft 365 users.
• Backup of SharePoint lists and OneNote books.
• Fast offline export of a mailbox and SharePoint items.

• backups
• admin site
• user management

Incentivized

• Reporting API could be improved
• Data center in the UK to be post-Brexit proof would be good (which, as I understand, is planned)

• Support can be difficult to deal with
• Restoring data is not always consistent with original content
• User interface is not intuitive

Incentivized

We will continue to renew the service for as long as we continue to use MS 365, unless Microsoft will release native Office 365 backup that provides all necessary features, including multi-geo admin roles, long-term affordable archiving storage tier, auto-conversion of email formats (MBOX, EML etc), point-in-time preview of previous file versions.

The UI is very intuitive and requires almost zero training to use. Our end users were able to use it with after just reading a simple one-pager.

Support is very technical and always eager to help us. The support team's responses are mostly relevant, with no generic/automated answers that would waste our time. The company's online product documentation is very clear and to the point; it answers most of the user questions in a detailed and clear manner.

We used Backupify before, and decided to move as the system overall became very unreliable (lost data, inaccessible UI, sluggish, etc.).

AvePoint Cloud Backup for Office 365 stacks up against Datto Backupify well. Although I feel that Datto's Backupify was a bit easier to configure and setup, and process backups. Probably because I have experience with it, but overall I do feel that it is easier to use than AvePoint.

Incentivized

• We have used afi.ai to recover data 3 times since we signed up. The cost of potentially lost data was $1k+.

• Setup can be ok if scans complete correctly and it saves time
• Can be 100% secure if bring own storage and keys
• Usually can back up 4 times a day

Incentivized