What users are saying about
12 Ratings
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.8 out of 100
22 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100

Attribute Ratings

  • afi.ai is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

afi.ai

100%
9 Ratings
6.5

AvePoint Cloud Backup

65%
2 Ratings

Likelihood to Renew

10.0

afi.ai

100%
2 Ratings

AvePoint Cloud Backup

N/A
0 Ratings

Usability

9.7

afi.ai

97%
3 Ratings

AvePoint Cloud Backup

N/A
0 Ratings

Support Rating

9.8

afi.ai

98%
4 Ratings

AvePoint Cloud Backup

N/A
0 Ratings

Likelihood to Recommend

afi.ai

1. Data backup for Exchange Online, SharePoint and Teams works very well and reliable. 2. MS Teams support is good, which includes Private channels. 3. Excellent security options ( ransomware detection, encryption keys hosted by us) 4. Self service for end users is a huge time saver for our helpdesk team 5. We kill two birds with one stone with user archiving, compliance and cost savings on MS licenses.
Anonymous | TrustRadius Reviewer

AvePoint Cloud Backup

If backing up simple data use case scenarios such as basic web content, the product is ok. If the SharePoint site has complexities such as apps, customizations, metadata and content types, it will struggle to restore content correctly which is very painful to fix.
Anonymous | TrustRadius Reviewer

Pros

afi.ai

  • Archiving of deleted Microsoft 365 users.
  • Backup of SharePoint lists and OneNote books.
  • Fast offline export of a mailbox and SharePoint items.
Anonymous | TrustRadius Reviewer

AvePoint Cloud Backup

  • backups
  • admin site
  • user management
Anonymous | TrustRadius Reviewer

Cons

afi.ai

  • Reporting API could be improved
  • Data center in the UK to be post-Brexit proof would be good (which, as I understand, is planned)
Anonymous | TrustRadius Reviewer

AvePoint Cloud Backup

  • Support can be difficult to deal with
  • Restoring data is not always consistent with original content
  • User interface is not intuitive
Anonymous | TrustRadius Reviewer

Pricing Details

afi.ai

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

AvePoint Cloud Backup

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Starting Price

Likelihood to Renew

afi.ai

afi.ai 10.0
Based on 2 answers
We will continue to renew the service for as long as we continue to use MS 365, unless Microsoft will release native Office 365 backup that provides all necessary features, including multi-geo admin roles, long-term affordable archiving storage tier, auto-conversion of email formats (MBOX, EML etc), point-in-time preview of previous file versions.
Anonymous | TrustRadius Reviewer

AvePoint Cloud Backup

No score
No answers yet
No answers on this topic

Usability

afi.ai

afi.ai 9.7
Based on 3 answers
The UI is very intuitive and requires almost zero training to use. Our end users were able to use it with after just reading a simple one-pager.
Anonymous | TrustRadius Reviewer

AvePoint Cloud Backup

No score
No answers yet
No answers on this topic

Support Rating

afi.ai

afi.ai 9.8
Based on 4 answers
Support is very technical and always eager to help us. The support team's responses are mostly relevant, with no generic/automated answers that would waste our time. The company's online product documentation is very clear and to the point; it answers most of the user questions in a detailed and clear manner.
Anonymous | TrustRadius Reviewer

AvePoint Cloud Backup

No score
No answers yet
No answers on this topic

Alternatives Considered

afi.ai

We used Backupify before, and decided to move as the system overall became very unreliable (lost data, inaccessible UI, sluggish, etc.).
Anonymous | TrustRadius Reviewer

AvePoint Cloud Backup

AvePoint Cloud Backup for Office 365 stacks up against Datto Backupify well. Although I feel that Datto's Backupify was a bit easier to configure and setup, and process backups. Probably because I have experience with it, but overall I do feel that it is easier to use than AvePoint.
Anonymous | TrustRadius Reviewer

Return on Investment

afi.ai

  • We have used afi.ai to recover data 3 times since we signed up. The cost of potentially lost data was $1k+.
Anonymous | TrustRadius Reviewer

AvePoint Cloud Backup

  • Setup can be ok if scans complete correctly and it saves time
  • Can be 100% secure if bring own storage and keys
  • Usually can back up 4 times a day
Anonymous | TrustRadius Reviewer

Add comparison