afi.ai vs. MSP360 Managed Backup

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
afi.ai
Score 10.0 out of 10
N/A
Afi Google Workspace (Formerly G Suite) and Microsoft 365 Backup offers data protection boasting a clean & responsive UI and SLA-based protection settings. Afi is powered by modern cloud architecture based on micro-services and leverages AI technology and machine learning to reduce manual administrative tasks and provide better resiliency. - Protect all Google Workspace data, including (team) Drives, Gmail, Calendars, Contacts and Sites with preserved user rights &…N/A
MSP360 Managed Backup
Score 6.8 out of 10
Small Businesses (1-50 employees)
MSP360 Managed Backup is a backup solution with centralized management, monitoring, and reporting. The platform is natively integrated with AWS, Wasabi, Backblaze B2, and Microsoft Azure to enable data protection for Windows, Linux, macOS, VMware, Hyper-V, Microsoft 365, and Google Workspace.N/A
Pricing
afi.aiMSP360 Managed Backup
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
afi.aiMSP360 Managed Backup
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
afi.aiMSP360 Managed Backup
Small Businesses
Axcient x360Cloud
Axcient x360Cloud
Score 8.9 out of 10
Axcient x360Cloud
Axcient x360Cloud
Score 8.9 out of 10
Medium-sized Companies
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.7 out of 10
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.7 out of 10
Enterprises
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.7 out of 10
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
afi.aiMSP360 Managed Backup
Likelihood to Recommend
10.0
(9 ratings)
10.0
(14 ratings)
Likelihood to Renew
10.0
(2 ratings)
10.0
(1 ratings)
Usability
9.7
(3 ratings)
7.1
(2 ratings)
Support Rating
9.8
(4 ratings)
8.4
(6 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
afi.aiMSP360 Managed Backup
Likelihood to Recommend
afi.ai
1. Data backup for Exchange Online, SharePoint and Teams works very well and reliable. 2. MS Teams support is good, which includes Private channels. 3. Excellent security options ( ransomware detection, encryption keys hosted by us) 4. Self service for end users is a huge time saver for our helpdesk team 5. We kill two birds with one stone with user archiving, compliance and cost savings on MS licenses.
Read full review
MSP360
For any Managed Service Provider (MSP) that offers backups services to its clients, Cloudberry MBS is a winning solution. It is fast, powerful, flexible and priced to provide room for decent profit margins for the MSP. MSP's that handle clients so large that they need Appliance-based backups and recovery will need more sophisticated (read pricier) solutions, but for the vast majority of customers that have 1-10 servers, CloudberryLab MBS is an excellent solution.
Read full review
Pros
afi.ai
  • Archiving of deleted Microsoft 365 users.
  • Backup of SharePoint lists and OneNote books.
  • Fast offline export of a mailbox and SharePoint items.
Read full review
MSP360
  • Great management panel from the web. You can add and configure existing backup plans without access to the endpoint server.
  • You can limit cloud usage for customers and servers.
  • You can transfer entire servers or virtual machines to cloud.
  • You can backup files, disks, or virtual machines to local and cloud locations.
Read full review
Cons
afi.ai
  • Reporting API could be improved
  • Data center in the UK to be post-Brexit proof would be good (which, as I understand, is planned)
Read full review
MSP360
  • Message errors are hard to understand
  • Should add a general interface to manage all accounts, not a specific interface for every account.
  • The new backup formats enhancements should be available for all cloud storage companies. More focus with Wasabi would be great because of their focus on storage and low prices.
Read full review
Likelihood to Renew
afi.ai
We will continue to renew the service for as long as we continue to use MS 365, unless Microsoft will release native Office 365 backup that provides all necessary features, including multi-geo admin roles, long-term affordable archiving storage tier, auto-conversion of email formats (MBOX, EML etc), point-in-time preview of previous file versions.
Read full review
MSP360
I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.
Read full review
Usability
afi.ai
The UI is very intuitive and requires almost zero training to use. Our end users were able to use it with after just reading a simple one-pager.
Read full review
MSP360
The screens are very easy to understand and very detailed. I have not had any issues finding what I was looking for or understanding what options to use to create my backups. Cloudberry has a simple easy to use interface that is well designed and the documentation is excellent compared to some other backup software I have used in the past.
Read full review
Support Rating
afi.ai
Support is very technical and always eager to help us. The support team's responses are mostly relevant, with no generic/automated answers that would waste our time. The company's online product documentation is very clear and to the point; it answers most of the user questions in a detailed and clear manner.
Read full review
MSP360
I have not had to reach out to their support. However, when we were elvaluating options and looking at MSP360, their reps did a great job. They were able to answer our questions quickly, andf had a real understanding of their product and all the ways that it could be deployed.
Read full review
Implementation Rating
afi.ai
No answers on this topic
MSP360
Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.
Read full review
Alternatives Considered
afi.ai
We used Backupify before, and decided to move as the system overall became very unreliable (lost data, inaccessible UI, sluggish, etc.).
Read full review
MSP360
We have looked into other backup providers, but it has all come down to value for the dollar. While some providers are more polished or have better name brand recognition, MSP360 has all the core components and is just as strong of a platform for considerably fewer investment costs. MSP360 is also much more MSP centric in that they allow MSPs to operate with reselling the platform without breaking the bank and being much more competitive to prospective clients than the other larger backup providers.
Read full review
Return on Investment
afi.ai
  • We have used afi.ai to recover data 3 times since we signed up. The cost of potentially lost data was $1k+.
Read full review
MSP360
  • Since switching from Mozy Pro to Cloudberrylab four years ago, our ROI has been extremely positive. The reliability of the product has improved significantly such that we do not need to dedicate much staff time to monitor/manage the backups on a daily basis.
  • By designating a backup specialist within our organization tasked with keeping up with the latest features, testing restores, and fixing any issues that arise with client backups, we have a high level of efficiency and can respond to restore requests in a very short timeframe.
  • We have been able to lower the per GB price to our customers and still maintain our overall profitability for our backup service
Read full review
ScreenShots

MSP360 Managed Backup Screenshots

Screenshot of Web panelScreenshot of Image-based backup wizardScreenshot of File backup wizardScreenshot of Cloud storages