afi.ai vs. CloudAlly by OpenText

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
afi.ai
Score 10.0 out of 10
N/A
Afi Google Workspace (Formerly G Suite) and Microsoft 365 Backup offers data protection boasting a clean & responsive UI and SLA-based protection settings. Afi is powered by modern cloud architecture based on micro-services and leverages AI technology and machine learning to reduce manual administrative tasks and provide better resiliency. - Protect all Google Workspace data, including (team) Drives, Gmail, Calendars, Contacts and Sites with preserved user rights &…N/A
CloudAlly by OpenText
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
CloudAlly, now from Opentext, which acquired CloudAlly parent company Zix in December, 2021, aims to offer an easy and reliable backup solution for leading online services such as Office365, Google Apps, Box and Salesforce. CloudAlly subscriptions include: - Unlimited secure Amazon S3 storage and unlimited retention of daily archives - Archive storage in Amazon’s U.S., E.U. or Australia Data Centers - One-click non-destructive…
$2
user, month
Pricing
afi.aiCloudAlly by OpenText
Editions & Modules
No answers on this topic
SharePoint Online and OneDrive backups for Business
$2
user, month
Backup Box for Business and Enterprise
$2
user, month
Gmail Backup
$2
user, month
Yahoo! Mail Backup
$2
user, month
IMAP Backup
$2
user, month
Amazon DynamoDB and SimpleDB Backups
$2
user, month
office-365-backup
$3
user, month
Google Apps Backup
$3
user, month
Salesforce Backup
$3
user, month
Offerings
Pricing Offerings
afi.aiCloudAlly by OpenText
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
afi.aiCloudAlly by OpenText
Top Pros
Top Cons
Best Alternatives
afi.aiCloudAlly by OpenText
Small Businesses
Axcient x360Cloud
Axcient x360Cloud
Score 8.9 out of 10
Axcient x360Cloud
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Score 8.9 out of 10
Medium-sized Companies
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.7 out of 10
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.7 out of 10
Enterprises
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.7 out of 10
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
afi.aiCloudAlly by OpenText
Likelihood to Recommend
10.0
(9 ratings)
10.0
(1 ratings)
Likelihood to Renew
10.0
(2 ratings)
-
(0 ratings)
Usability
9.7
(3 ratings)
-
(0 ratings)
Support Rating
9.8
(4 ratings)
-
(0 ratings)
User Testimonials
afi.aiCloudAlly by OpenText
Likelihood to Recommend
afi.ai
1. Data backup for Exchange Online, SharePoint and Teams works very well and reliable. 2. MS Teams support is good, which includes Private channels. 3. Excellent security options ( ransomware detection, encryption keys hosted by us) 4. Self service for end users is a huge time saver for our helpdesk team 5. We kill two birds with one stone with user archiving, compliance and cost savings on MS licenses.
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OpenText
CloudAlly is a great backup for Salesforce and Box that is cloud based for a reasonable monthly/annual cost. Thankfully, we have rarely had to use our backups, but the service has been very reliable. It is less appropriate if you are not storing a lot in any of the platforms that they backup
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Pros
afi.ai
  • Archiving of deleted Microsoft 365 users.
  • Backup of SharePoint lists and OneNote books.
  • Fast offline export of a mailbox and SharePoint items.
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OpenText
  • Backup Services
  • Salesforce Backup
  • Box Backup
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Cons
afi.ai
  • Reporting API could be improved
  • Data center in the UK to be post-Brexit proof would be good (which, as I understand, is planned)
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OpenText
  • User interface could be easier to use
  • Backups in Salesforce could be easier to view
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Likelihood to Renew
afi.ai
We will continue to renew the service for as long as we continue to use MS 365, unless Microsoft will release native Office 365 backup that provides all necessary features, including multi-geo admin roles, long-term affordable archiving storage tier, auto-conversion of email formats (MBOX, EML etc), point-in-time preview of previous file versions.
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OpenText
No answers on this topic
Usability
afi.ai
The UI is very intuitive and requires almost zero training to use. Our end users were able to use it with after just reading a simple one-pager.
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OpenText
No answers on this topic
Support Rating
afi.ai
Support is very technical and always eager to help us. The support team's responses are mostly relevant, with no generic/automated answers that would waste our time. The company's online product documentation is very clear and to the point; it answers most of the user questions in a detailed and clear manner.
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OpenText
No answers on this topic
Alternatives Considered
afi.ai
We used Backupify before, and decided to move as the system overall became very unreliable (lost data, inaccessible UI, sluggish, etc.).
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OpenText
We chose CloudAlly because it had both Box and Salesforce as backup options so we were able to only setup one service, rather than two. The price point is also much better than OwnBackup, which was our second option. I like Skyvia for importing data, but their interface is not as easy to use.
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Return on Investment
afi.ai
  • We have used afi.ai to recover data 3 times since we signed up. The cost of potentially lost data was $1k+.
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OpenText
  • Extra layer of protection on our data
  • Ability to retrieve past data if an issue occurs
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ScreenShots

CloudAlly by OpenText Screenshots

Screenshot of Your ally in the cloudScreenshot of Screenshot of Simple upfront pricing with no hidden fee's