afi.ai vs. UpSafe (discontinued)

1. Data backup for Exchange Online, SharePoint and Teams works very well and reliable. 2. MS Teams support is good, which includes Private channels. 3. Excellent security options ( ransomware detection, encryption keys hosted by us) 4. Self service for end users is a huge time saver for our helpdesk team 5. We kill two birds with one stone with user archiving, compliance and cost savings on MS licenses.

If your company is using a lot of G-suite products such as Gmail, Google Drive, etc..., it's easy to backup your important documentations and texts from email via Free Gmail Backup. You can also schedule your backup automatically. Very easy to use. One downside is this is only for Google users.

Incentivized

• Archiving of deleted Microsoft 365 users.
• Backup of SharePoint lists and OneNote books.
• Fast offline export of a mailbox and SharePoint items.

• Google Cloud Account backup app.
• All-in-one solution to backup your Google Account.
• Able to restore the whole Google account or just selected files or emails in a few clicks.

Incentivized

• Reporting API could be improved
• Data center in the UK to be post-Brexit proof would be good (which, as I understand, is planned)

• Sometimes it slows down your computer.
• It doesn't restore selected emails and you have to do it twice.
• The UI interface could be more aesthetically pleasing.

Incentivized

We will continue to renew the service for as long as we continue to use MS 365, unless Microsoft will release native Office 365 backup that provides all necessary features, including multi-geo admin roles, long-term affordable archiving storage tier, auto-conversion of email formats (MBOX, EML etc), point-in-time preview of previous file versions.

The UI is very intuitive and requires almost zero training to use. Our end users were able to use it with after just reading a simple one-pager.

Support is very technical and always eager to help us. The support team's responses are mostly relevant, with no generic/automated answers that would waste our time. The company's online product documentation is very clear and to the point; it answers most of the user questions in a detailed and clear manner.

The support for this software has been very impressive. I have not had any problems as I have been using it for the past year. I never have to worry about what may happen if I lose a file because I know it can be recovered by the support provided here.

Incentivized

We used Backupify before, and decided to move as the system overall became very unreliable (lost data, inaccessible UI, sluggish, etc.).

I prefer Upsafe Free Gmail Backup as it works to effectively save and protect our important brainstorms and conversations, as Google auto-saves in real-time. Cloud Backup for Office365 is slightly clumsier and harder to share as so many team members don’t pay for Microsoft Office since the Google Suite does pretty much the same work.

Incentivized

• We have used afi.ai to recover data 3 times since we signed up. The cost of potentially lost data was $1k+.

• We have caught employees lying about email usage in the past.
• ROI is high, always being able to track where your emails/ files go is important.

Incentivized