AgentTime Scheduler vs. Avaya Experience Platform
AgentTime Scheduler vs. Avaya Experience Platform
Product | Rating | Most Used By | Product Summary | Starting Price |
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AgentTime Scheduler | N/A | AgentTime Scheduler is a call center workforce modeling and scheduling option, from Portage Communications. | N/A | |
Avaya Experience Platform | N/A | The Avaya Experience Platform aims to turn moments with customers into momentum for businesses by making it easier to deliver memorable experiences across all channels and devices, at all times, giving employees tools to respond faster, with greater insight, while engaging and satisfying the needs of customers. The solution boasts an innovation without disruption approach to reduce the amount of investment required to add best-in-class technologies into the customer experience workflows to drive… | $48 per month |
AgentTime Scheduler | Avaya Experience Platform | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
Additional Details | — | Digital - $48.00 (Per User/Per Month) Voice - $83.00 (Per User/Per Month) All Media - $125.00 (Per User/Per Month) | ||||||||||||||
More Pricing Information |
AgentTime Scheduler | Avaya Experience Platform | |
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Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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AgentTime Scheduler | Avaya Experience Platform | |
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Small Businesses | 8x8 Contact Center Score 7.6 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Eleveo Score 9.2 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Calabrio Teleopti WFM Score 7.8 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
AgentTime Scheduler | Avaya Experience Platform | |
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Likelihood to Recommend | 8.0 (2 ratings) | 8.7 (52 ratings) |
Likelihood to Renew | - (0 ratings) | 7.3 (12 ratings) |
Usability | - (0 ratings) | 8.2 (5 ratings) |
Availability | - (0 ratings) | 7.0 (1 ratings) |
Performance | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | - (0 ratings) | 9.1 (4 ratings) |
Implementation Rating | - (0 ratings) | 8.2 (2 ratings) |
AgentTime Scheduler | Avaya Experience Platform | |
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Likelihood to Recommend | Portage Communications | Avaya |
Pros | Portage Communications | Avaya |
Cons | Portage Communications | Avaya |
Likelihood to Renew | Portage Communications No answers on this topic | Avaya |
Usability | Portage Communications No answers on this topic | Avaya |
Support Rating | Portage Communications No answers on this topic | Avaya |
Implementation Rating | Portage Communications No answers on this topic | Avaya |
Alternatives Considered | Portage Communications | Avaya |
Return on Investment | Portage Communications | Avaya |
ScreenShots |