AgentTime Scheduler vs. Eleveo
AgentTime Scheduler vs. Eleveo
Product | Rating | Most Used By | Product Summary | Starting Price |
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AgentTime Scheduler | N/A | AgentTime Scheduler is a call center workforce modeling and scheduling option, from Portage Communications. | N/A | |
Eleveo | N/A | Eleveo (formerly ZOOM International) solutions protect a business by recording contact center interactions like service requests, outbound sales, financial or healthcare transactions, providing solutions for privacy and regulatory requirements, and by capturing customer experience. Eleveo provides 100% global recording coverage in the cloud, on-premise, or in hybrid architecture with a fully Native Cloud WFO suite. | N/A |
AgentTime Scheduler | Eleveo | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
AgentTime Scheduler | Eleveo | |
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Top Pros | No answers on this topic | |
Top Cons |
| No answers on this topic |
AgentTime Scheduler | Eleveo | |
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Small Businesses | 8x8 Contact Center Score 7.7 out of 10 | 8x8 Contact Center Score 7.7 out of 10 |
Medium-sized Companies | Eleveo Score 9.1 out of 10 | Genesys Multicloud CX (discontinued) Score 7.5 out of 10 |
Enterprises | Calabrio Teleopti WFM Score 7.9 out of 10 | Calabrio Teleopti WFM Score 7.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
AgentTime Scheduler | Eleveo | |
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Likelihood to Recommend | 8.0 (2 ratings) | 8.7 (9 ratings) |
Support Rating | - (0 ratings) | 10.0 (1 ratings) |
AgentTime Scheduler | Eleveo | |
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Likelihood to Recommend | Portage Communications | ZOOM International |
Pros | Portage Communications | ZOOM International |
Cons | Portage Communications | ZOOM International |
Support Rating | Portage Communications No answers on this topic | ZOOM International |
Alternatives Considered | Portage Communications | ZOOM International |
Return on Investment | Portage Communications | ZOOM International |
ScreenShots |