What users are saying about
Top Rated
62 Ratings

Bullhorn CRM

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Top Rated
52 Ratings
Top Rated
62 Ratings
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Score 7.3 out of 101

Bullhorn CRM

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Top Rated
52 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.3 out of 101

Add comparison

Likelihood to Recommend

Agile CRM

Agile CRM is well suited if an existing customer business process is defined or drafted thoroughly. Agile allowed automating workflows and marketing to improve lead management and suppress tedious tasks so users can focus on more important matters. However, Agile CRM costs can increase significantly if you want additional features and customizations. If you know what you're doing with CRMs and marketing automation or customer contracts and management then AgileCRM is worth a try.
No photo available

Bullhorn CRM

Easy to enter data from ATS and CRM sides. Doesn't time-out frequently. A lot of customization available.
June Burchfield - LION profile photo

Feature Rating Comparison

Sales Force Automation

Agile CRM
7.9
Bullhorn CRM
7.4
Customer data management / contact management
Agile CRM
8.7
Bullhorn CRM
8.7
Workflow management
Agile CRM
7.4
Bullhorn CRM
7.3
Territory management
Agile CRM
6.8
Bullhorn CRM
6.2
Opportunity management
Agile CRM
8.0
Bullhorn CRM
7.5
Integration with email client (e.g., Outlook or Gmail)
Agile CRM
8.7
Bullhorn CRM
8.9
Contract management
Agile CRM
7.6
Bullhorn CRM
6.4
Quote & order management
Agile CRM
6.6
Bullhorn CRM
6.0
Interaction tracking
Agile CRM
8.4
Bullhorn CRM
8.2
Channel / partner relationship management
Agile CRM
8.6
Bullhorn CRM
7.5

Customer Service & Support

Agile CRM
6.8
Bullhorn CRM
7.4
Case management
Agile CRM
7.0
Bullhorn CRM
7.3
Call center management
Agile CRM
6.4
Bullhorn CRM
7.4
Help desk management
Agile CRM
7.0
Bullhorn CRM
7.7

Marketing Automation

Agile CRM
8.5
Bullhorn CRM
7.3
Lead management
Agile CRM
8.6
Bullhorn CRM
7.6
Email marketing
Agile CRM
8.5
Bullhorn CRM
7.0

CRM Project Management

Agile CRM
6.7
Bullhorn CRM
7.7
Task management
Agile CRM
7.3
Bullhorn CRM
8.8
Billing and invoicing management
Agile CRM
5.7
Bullhorn CRM
7.1
Reporting
Agile CRM
7.0
Bullhorn CRM
7.3

CRM Reporting & Analytics

Agile CRM
6.8
Bullhorn CRM
6.6
Forecasting
Agile CRM
6.0
Bullhorn CRM
6.8
Pipeline visualization
Agile CRM
8.4
Bullhorn CRM
7.3
Customizable reports
Agile CRM
6.1
Bullhorn CRM
5.9

Customization

Agile CRM
7.9
Bullhorn CRM
7.9
Custom fields
Agile CRM
8.7
Bullhorn CRM
7.6
Custom objects
Agile CRM
7.8
Bullhorn CRM
7.7
Scripting environment
Agile CRM
6.6
Bullhorn CRM
8.1
API for custom integration
Agile CRM
8.6
Bullhorn CRM
8.2

Security

Agile CRM
8.0
Bullhorn CRM
7.9
Single sign-on capability
Agile CRM
8.3
Bullhorn CRM
7.9
Role-based user permissions
Agile CRM
7.6
Bullhorn CRM
7.9

Social CRM

Agile CRM
5.9
Bullhorn CRM
6.1
Social data
Agile CRM
5.8
Bullhorn CRM
5.8
Social engagement
Agile CRM
5.9
Bullhorn CRM
6.3

Integrations with 3rd-party Software

Agile CRM
7.9
Bullhorn CRM
6.8
Marketing automation
Agile CRM
7.8
Bullhorn CRM
6.9
Compensation management
Agile CRM
7.9
Bullhorn CRM
6.7

Platform

Agile CRM
8.0
Bullhorn CRM
6.0
Mobile access
Agile CRM
8.0
Bullhorn CRM
6.0

Pros

  • Intuitive and provides a great user experience through its simple web design; takes no time to set-up and jump right in.
  • Offers integrations with multiple other software platforms to provide a flexible and inclusive business tool.
  • One of the best options available at this price point; plans available to add more features to adjust to your business needs.
No photo available
  • Reporting - It is very easy to track reports and look at statistics/vitals for each recruiter and salesperson within any timetable.
Adam Oakes profile photo

Cons

  • A little bit expensive for smaller companies
  • Still not very intuitive and some features that you would think are just common sense, sometimes they are not available
Deborah Felicio profile photo
  • Still feel that there needs to be improvement on search capabilities.
  • Longterm would like to see a seamless integration to invoice our clients through Bullhorn.
Kim Whiteley profile photo

Likelihood to Renew

Agile CRM10.0
Based on 2 answers
There was a little bit of a learning curve and some bumps along the way to managing this platform, but AgileCRM appears to be responsive to any challenges that arise, which I consider to be of vital importance.
Steven Davis profile photo
Bullhorn CRM9.2
Based on 3 answers
Bullhorn is a great tool, I see no reason to move to a competitor
Sarah Citron (LION) profile photo

Usability

Agile CRM10.0
Based on 1 answer
This is a feature rich, well organized and easy to use platform.
Steven Davis profile photo
Bullhorn CRM8.5
Based on 4 answers
It gets the job done - so far I have not had too many issues and like using it. I would like to be able to have better reporting but otherwise pretty satisfied with Bullhorn CRM
Justin Taylor profile photo

Reliability and Availability

Agile CRM10.0
Based on 1 answer
The training sessions are very helpful, because you have specialist that is available to answer any questions, guide you and coach you on how to dominate a certain feature of the platform. That being said,Whenever I have an issue that needs to be resolved, I can send email or call a support line. I usually use the support line.
Steven Davis profile photo
No score
No answers yet
No answers on this topic

Performance

Agile CRM10.0
Based on 1 answer
The performance of AgileCRM has been acceptable to date. I'm pleased with the ability to modify leads in the system and search for them and add groups to campaigns.
Steven Davis profile photo
No score
No answers yet
No answers on this topic

Support

Agile CRM5.7
Based on 2 answers
The online help isn't very helpful and the contact I've had with the support team left a lot to be desired.
Victoria Hoete-Dodd profile photo
Bullhorn CRM10.0
Based on 1 answer
Professional, courteous and efficient
Jeff Asselin profile photo

Online Training

Agile CRM10.0
Based on 1 answer
Each section of the AgileCRM platform has an instructional video that describes in detail all of the features of that section. I found this to be very instructional way to learn about each section. Whenever I had more questions, I could always schedule a conference call with a tutor..
Steven Davis profile photo
No score
No answers yet
No answers on this topic

Implementation

Agile CRM10.0
Based on 1 answer
Once I get everything set up, everything started to flow and I can see the major benefit of this platform to my business
Steven Davis profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Much easier to set up against Zoho.User-friendly against Zoho.Team acceptance against Zoho.
Deborah Felicio profile photo
Bullhorn works great in the staffing and recruiting industry. Other CRMs take a lot of set up time and can be cumbersome. Bullhorn is easy to set up and customizable to each user's preferences. Bullhorn's support team is very helpful and responsive - very effective each time that I have called them.
Jeff Asselin profile photo

Scalability

Agile CRM10.0
Based on 1 answer
This products Starts with a free Limited version. You can upgradeTo an affordable paid version with minimal features. There's also an enterprise version which is what I have. It's much more expensive, however it allows me to access the full range of features available.
Steven Davis profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Helped business because there was a better understanding of the size and profiles of my leads
  • Negative impact - leads were labeled as hard bounce and couldn't send until a lead was deleted and added again. VERY time consuming. Luckily this doesn't happen much.
  • Negative impact - Fake leads are added on a daily basis. AgileCRM doesn't have a double confirmation of added leads. But I believe this is normal in many CRMs and can be managed.
Steven Davis profile photo
  • Leads don't slip through the cracks.
  • Helpful with follow ups.
Jeff Asselin profile photo

Screenshots

Agile CRM

Pricing Details

Agile CRM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

Bullhorn CRM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details