What users are saying about

Agile CRM

Top Rated
59 Ratings

Bullhorn CRM

Top Rated
52 Ratings

Agile CRM

Top Rated
59 Ratings
Score 7.3 out of 101

Bullhorn CRM

Top Rated
52 Ratings
Score 7.4 out of 101

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Likelihood to Recommend

Agile CRM

For small businesses who need one piece of software to do a lot for the money, their free plan for 10 users is awesome and upgrading is very good value. They are our go-to suggestion for clients who need a CRM and marketing automation but can't justify Hubspot from a price perspective. A CRM at the most basic can hold notes and contact details about clients, and this is all some users may need. That more advanced users can automate inbound leads and send emails on triggers is amazing at this price point.
Jez John profile photo

Bullhorn CRM

Easy to enter data from ATS and CRM sides. Doesn't time-out frequently. A lot of customization available.
June Burchfield - LION profile photo

Feature Rating Comparison

Sales Force Automation

Agile CRM
7.8
Bullhorn CRM
7.4
Customer data management / contact management
Agile CRM
8.7
Bullhorn CRM
8.7
Workflow management
Agile CRM
7.4
Bullhorn CRM
7.3
Territory management
Agile CRM
6.6
Bullhorn CRM
6.3
Opportunity management
Agile CRM
8.0
Bullhorn CRM
7.5
Integration with email client (e.g., Outlook or Gmail)
Agile CRM
8.7
Bullhorn CRM
8.9
Contract management
Agile CRM
7.5
Bullhorn CRM
6.4
Quote & order management
Agile CRM
6.5
Bullhorn CRM
6.0
Interaction tracking
Agile CRM
8.3
Bullhorn CRM
8.2
Channel / partner relationship management
Agile CRM
8.4
Bullhorn CRM
7.5

Customer Service & Support

Agile CRM
6.8
Bullhorn CRM
7.5
Case management
Agile CRM
7.0
Bullhorn CRM
7.3
Call center management
Agile CRM
6.4
Bullhorn CRM
7.5
Help desk management
Agile CRM
7.1
Bullhorn CRM
7.7

Marketing Automation

Agile CRM
8.5
Bullhorn CRM
7.3
Lead management
Agile CRM
8.6
Bullhorn CRM
7.5
Email marketing
Agile CRM
8.4
Bullhorn CRM
7.0

CRM Project Management

Agile CRM
6.6
Bullhorn CRM
7.7
Task management
Agile CRM
7.3
Bullhorn CRM
8.8
Billing and invoicing management
Agile CRM
5.6
Bullhorn CRM
7.1
Reporting
Agile CRM
7.0
Bullhorn CRM
7.3

CRM Reporting & Analytics

Agile CRM
6.8
Bullhorn CRM
6.6
Forecasting
Agile CRM
6.0
Bullhorn CRM
6.7
Pipeline visualization
Agile CRM
8.4
Bullhorn CRM
7.3
Customizable reports
Agile CRM
6.1
Bullhorn CRM
5.9

Customization

Agile CRM
7.8
Bullhorn CRM
7.9
Custom fields
Agile CRM
8.7
Bullhorn CRM
7.6
Custom objects
Agile CRM
7.7
Bullhorn CRM
7.7
Scripting environment
Agile CRM
6.5
Bullhorn CRM
8.1
API for custom integration
Agile CRM
8.5
Bullhorn CRM
8.1

Security

Agile CRM
7.9
Bullhorn CRM
7.8
Single sign-on capability
Agile CRM
8.3
Bullhorn CRM
7.8
Role-based user permissions
Agile CRM
7.5
Bullhorn CRM
7.8

Social CRM

Agile CRM
5.8
Bullhorn CRM
6.0
Social data
Agile CRM
5.8
Bullhorn CRM
5.8
Social engagement
Agile CRM
5.9
Bullhorn CRM
6.3

Integrations with 3rd-party Software

Agile CRM
7.7
Bullhorn CRM
6.8
Marketing automation
Agile CRM
7.7
Bullhorn CRM
6.9
Compensation management
Agile CRM
7.6
Bullhorn CRM
6.6

Platform

Agile CRM
8.0
Bullhorn CRM
6.0
Mobile access
Agile CRM
8.0
Bullhorn CRM
6.0

Pros

  • easy to set up
  • somehow affordable
  • team loves working with it
Deborah Felicio profile photo
  • Parses resumes well.
  • A lot of customization available.
  • Can set reminders easily.
  • Can post jobs easily (integrates with several job boards).
  • Nice dashboard options.
June Burchfield - LION profile photo

Cons

  • A little bit expensive for smaller companies
  • Still not very intuitive and some features that you would think are just common sense, sometimes they are not available
Deborah Felicio profile photo
  • My recruiters would like more detailed search results
  • I would like to be able to create my own specific report and not have to rely on the ones created.
Monica Claypool profile photo

Likelihood to Renew

Agile CRM10.0
Based on 2 answers
There was a little bit of a learning curve and some bumps along the way to managing this platform, but AgileCRM appears to be responsive to any challenges that arise, which I consider to be of vital importance.
Steven Davis profile photo
Bullhorn CRM9.2
Based on 3 answers
It really helps with improving communication. It is easy to enter and store files. Recording activities helps management keep an eye on things a little better.
Logan Feldstein profile photo

Usability

Agile CRM10.0
Based on 1 answer
This is a feature rich, well organized and easy to use platform.
Steven Davis profile photo
Bullhorn CRM8.4
Based on 4 answers
It gets the job done - so far I have not had too many issues and like using it. I would like to be able to have better reporting but otherwise pretty satisfied with Bullhorn CRM
Justin Taylor profile photo

Reliability and Availability

Agile CRM10.0
Based on 1 answer
The training sessions are very helpful, because you have specialist that is available to answer any questions, guide you and coach you on how to dominate a certain feature of the platform. That being said,Whenever I have an issue that needs to be resolved, I can send email or call a support line. I usually use the support line.
Steven Davis profile photo
No score
No answers yet
No answers on this topic

Performance

Agile CRM10.0
Based on 1 answer
The performance of AgileCRM has been acceptable to date. I'm pleased with the ability to modify leads in the system and search for them and add groups to campaigns.
Steven Davis profile photo
No score
No answers yet
No answers on this topic

Support

Agile CRM5.9
Based on 2 answers
The online help isn't very helpful and the contact I've had with the support team left a lot to be desired.
Victoria Hoete-Dodd profile photo
Bullhorn CRM10.0
Based on 1 answer
Professional, courteous and efficient
Jeff Asselin profile photo

Online Training

Agile CRM10.0
Based on 1 answer
Each section of the AgileCRM platform has an instructional video that describes in detail all of the features of that section. I found this to be very instructional way to learn about each section. Whenever I had more questions, I could always schedule a conference call with a tutor..
Steven Davis profile photo
No score
No answers yet
No answers on this topic

Implementation

Agile CRM10.0
Based on 1 answer
Once I get everything set up, everything started to flow and I can see the major benefit of this platform to my business
Steven Davis profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Much easier to set up against Zoho.User-friendly against Zoho.Team acceptance against Zoho.
Deborah Felicio profile photo
Bullhorn is one of the best products available.
Jessica Muchemwa profile photo

Scalability

Agile CRM10.0
Based on 1 answer
This products Starts with a free Limited version. You can upgradeTo an affordable paid version with minimal features. There's also an enterprise version which is what I have. It's much more expensive, however it allows me to access the full range of features available.
Steven Davis profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • no difference as yet as we only started using for sales
Deborah Felicio profile photo
  • Being able to stay organized with candidates and clients
  • Helping connect candidates to jobs
Justin Taylor profile photo

Screenshots

Agile CRM

Pricing Details

Agile CRM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

Bullhorn CRM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details