What users are saying about
65 Ratings
58 Ratings
65 Ratings
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Score 7.3 out of 101
58 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.1 out of 101

Likelihood to Recommend

Agile CRM

Agile CRM is well suited as a business tool bringing together sales and marketing in a comprehensive and intelligent way. It offers a friendly and user-friendly interface for those looking to integrate with other software products. It allows synchronization and organization of contacts and saves time by eliminating menial administrative tasks.
No photo available

Bullhorn CRM

Bullhorn is definitely suited as a recruitment database and software as it stores resumes, jobs, candidates and clients. It is good in my opinion for a small or medium sized organization. For larger organizations, I feel there is too many glitches that occur and errors that it takes sometimes more time to add a job or candidate into the software than it did to find the candidate for the jobs.
No photo available

Feature Rating Comparison

Sales Force Automation

Agile CRM
8.1
Bullhorn CRM
7.4
Customer data management / contact management
Agile CRM
8.8
Bullhorn CRM
8.9
Workflow management
Agile CRM
7.7
Bullhorn CRM
7.3
Territory management
Agile CRM
7.5
Bullhorn CRM
6.1
Opportunity management
Agile CRM
8.2
Bullhorn CRM
7.5
Integration with email client (e.g., Outlook or Gmail)
Agile CRM
8.4
Bullhorn CRM
9.0
Contract management
Agile CRM
7.8
Bullhorn CRM
6.4
Quote & order management
Agile CRM
7.1
Bullhorn CRM
6.1
Interaction tracking
Agile CRM
8.2
Bullhorn CRM
8.2
Channel / partner relationship management
Agile CRM
8.9
Bullhorn CRM
7.5

Customer Service & Support

Agile CRM
7.0
Bullhorn CRM
7.3
Case management
Agile CRM
7.1
Bullhorn CRM
7.2
Call center management
Agile CRM
6.8
Bullhorn CRM
7.3
Help desk management
Agile CRM
7.1
Bullhorn CRM
7.5

Marketing Automation

Agile CRM
8.5
Bullhorn CRM
7.4
Lead management
Agile CRM
8.5
Bullhorn CRM
7.7
Email marketing
Agile CRM
8.5
Bullhorn CRM
7.1

CRM Project Management

Agile CRM
7.4
Bullhorn CRM
7.8
Task management
Agile CRM
7.8
Bullhorn CRM
9.0
Billing and invoicing management
Agile CRM
7.0
Bullhorn CRM
7.1
Reporting
Agile CRM
7.3
Bullhorn CRM
7.3

CRM Reporting & Analytics

Agile CRM
7.2
Bullhorn CRM
6.7
Forecasting
Agile CRM
6.7
Bullhorn CRM
6.9
Pipeline visualization
Agile CRM
8.3
Bullhorn CRM
7.4
Customizable reports
Agile CRM
6.6
Bullhorn CRM
5.9

Customization

Agile CRM
8.2
Bullhorn CRM
8.0
Custom fields
Agile CRM
8.6
Bullhorn CRM
7.7
Custom objects
Agile CRM
7.9
Bullhorn CRM
7.8
Scripting environment
Agile CRM
7.9
Bullhorn CRM
8.3
API for custom integration
Agile CRM
8.3
Bullhorn CRM
8.3

Security

Agile CRM
8.1
Bullhorn CRM
8.2
Single sign-on capability
Agile CRM
8.3
Bullhorn CRM
8.2
Role-based user permissions
Agile CRM
7.9
Bullhorn CRM
8.2

Social CRM

Agile CRM
6.5
Bullhorn CRM
6.2
Social data
Agile CRM
6.6
Bullhorn CRM
5.9
Social engagement
Agile CRM
6.4
Bullhorn CRM
6.5

Integrations with 3rd-party Software

Agile CRM
8.2
Bullhorn CRM
6.9
Marketing automation
Agile CRM
8.2
Bullhorn CRM
7.0
Compensation management
Agile CRM
8.2
Bullhorn CRM
6.8

Platform

Agile CRM
8.3
Bullhorn CRM
6.0
Mobile access
Agile CRM
8.3
Bullhorn CRM
6.0

Pros

Agile CRM

  • The functionality of creating the campaign is very well thought out. It's extremely intuitive and I'm able to create what is considered complex campaigns with ease.
  • The ability to add points to the profile of a lead and rank them makes sorting and targeting potential customers very easy.
  • Review profile of a lead is very easy. Custom fields are easy to create and are visible in the profile.
Steven Davis profile photo

Bullhorn CRM

  • Resume Storing, easy to parse a resume and auto fills many categories.
  • Duplicate checks so that we can have a clean software and know who is a duplicate or not.
  • Searching features for finding candidates that are already in the software.
No photo available

Cons

Agile CRM

  • If a lead is marked as "hard bounce", meaning that a sent email bounced, the system will not send any more emails to that lead. The only way to fix this is to delete the lead and add it again. This results in losing all history from the lead.
Steven Davis profile photo

Bullhorn CRM

  • I would like more customization options. It is getting better, but there is a long way to go.
  • The training leave a lot to be desired. There are almost always technical issues, and you can tell the sessions are prerecorded.
  • The new reporting add-on, Canvas, is powerful, but there is not enough instruction on how to use it.
No photo available

Likelihood to Renew

Agile CRM

Agile CRM 10.0
Based on 2 answers
There was a little bit of a learning curve and some bumps along the way to managing this platform, but AgileCRM appears to be responsive to any challenges that arise, which I consider to be of vital importance.
Steven Davis profile photo

Bullhorn CRM

Bullhorn CRM 9.2
Based on 3 answers
It really helps with improving communication. It is easy to enter and store files. Recording activities helps management keep an eye on things a little better.
Logan Feldstein profile photo

Usability

Agile CRM

Agile CRM 10.0
Based on 1 answer
This is a feature rich, well organized and easy to use platform.
Steven Davis profile photo

Bullhorn CRM

Bullhorn CRM 8.7
Based on 4 answers
It gets the job done - so far I have not had too many issues and like using it. I would like to be able to have better reporting but otherwise pretty satisfied with Bullhorn CRM
Justin Taylor profile photo

Reliability and Availability

Agile CRM

Agile CRM 10.0
Based on 1 answer
The training sessions are very helpful, because you have specialist that is available to answer any questions, guide you and coach you on how to dominate a certain feature of the platform. That being said,Whenever I have an issue that needs to be resolved, I can send email or call a support line. I usually use the support line.
Steven Davis profile photo

Bullhorn CRM

No score
No answers yet
No answers on this topic

Performance

Agile CRM

Agile CRM 10.0
Based on 1 answer
The performance of AgileCRM has been acceptable to date. I'm pleased with the ability to modify leads in the system and search for them and add groups to campaigns.
Steven Davis profile photo

Bullhorn CRM

No score
No answers yet
No answers on this topic

Support

Agile CRM

Agile CRM 5.1
Based on 2 answers
The online help isn't very helpful and the contact I've had with the support team left a lot to be desired.
Victoria Hoete-Dodd profile photo

Bullhorn CRM

Bullhorn CRM 10.0
Based on 1 answer
Professional, courteous and efficient
Jeff Asselin profile photo

Online Training

Agile CRM

Agile CRM 10.0
Based on 1 answer
Each section of the AgileCRM platform has an instructional video that describes in detail all of the features of that section. I found this to be very instructional way to learn about each section. Whenever I had more questions, I could always schedule a conference call with a tutor..
Steven Davis profile photo

Bullhorn CRM

No score
No answers yet
No answers on this topic

Implementation

Agile CRM

Agile CRM 10.0
Based on 1 answer
Once I get everything set up, everything started to flow and I can see the major benefit of this platform to my business
Steven Davis profile photo

Bullhorn CRM

No score
No answers yet
No answers on this topic

Alternatives Considered

Agile CRM

Saleforce - Too expensive.SugarCRM - Versatile. Free. But Slow.Filemaker - Originally designed my own CRMWhich gave me full control of all functionality. But having an online system that is hosted in the cloud provides considerable advantages particularly when allowing access to remote users.
Steven Davis profile photo

Bullhorn CRM

We are dropping our legacy system API healthcare because it looks like it comes from Windows 95. Too many company keep buying them out and realizing that it is not modern and updated to new world standards. It has multiple logins which make workflow productivity difficult especially when you get timed out
Logan Feldstein profile photo

Scalability

Agile CRM

Agile CRM 10.0
Based on 1 answer
This products Starts with a free Limited version. You can upgradeTo an affordable paid version with minimal features. There's also an enterprise version which is what I have. It's much more expensive, however it allows me to access the full range of features available.
Steven Davis profile photo

Bullhorn CRM

No score
No answers yet
No answers on this topic

Return on Investment

Agile CRM

  • Very positive ROI, handles lead and event management really well.
  • Keeps the whole team on the same page.
Jez John profile photo

Bullhorn CRM

  • With Bullhorn we are able to work closer as a team which helps bring in more candidates because it increase workflow productivity.
  • We have never come across down time with Bullhorn therefore we can login at any time and resume work.
  • Layouts can be easily adjusted to make the environment for friendly towards customization and help position certain information in better areas deemed by our needs.
Logan Feldstein profile photo

Screenshots

Agile CRM

Pricing Details

Agile CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

Bullhorn CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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