What users are saying about
65 Ratings
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Top Rated
457 Ratings
65 Ratings
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Score 7.3 out of 101

HubSpot CRM

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Top Rated
457 Ratings
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Score 8.2 out of 101

Likelihood to Recommend

Agile CRM

Agile CRM is well suited if an existing customer business process is defined or drafted thoroughly. Agile allowed automating workflows and marketing to improve lead management and suppress tedious tasks so users can focus on more important matters. However, Agile CRM costs can increase significantly if you want additional features and customizations. If you know what you're doing with CRMs and marketing automation or customer contracts and management then AgileCRM is worth a try.
No photo available

HubSpot CRM

HubSpot CRM is perfect for sales/marketing teams that require a simple CRM tool with few advanced features. This is all included in affordable plans that range from free to $50 a month. The more advanced features that larger companies may need to use are not included in these plans. HubSpot provides awesome comprehensive features in some of their more expensive plans, which might be suitable for later-stage companies, not startups.
Fedor Paretsky profile photo

Feature Rating Comparison

Sales Force Automation

Agile CRM
8.1
HubSpot CRM
8.4
Customer data management / contact management
Agile CRM
8.8
HubSpot CRM
9.1
Workflow management
Agile CRM
7.7
HubSpot CRM
9.0
Territory management
Agile CRM
7.5
HubSpot CRM
7.8
Opportunity management
Agile CRM
8.2
HubSpot CRM
8.7
Integration with email client (e.g., Outlook or Gmail)
Agile CRM
8.4
HubSpot CRM
8.5
Contract management
Agile CRM
7.8
HubSpot CRM
7.9
Quote & order management
Agile CRM
7.0
HubSpot CRM
7.8
Interaction tracking
Agile CRM
8.2
HubSpot CRM
8.6
Channel / partner relationship management
Agile CRM
8.9
HubSpot CRM
8.6

Customer Service & Support

Agile CRM
7.0
HubSpot CRM
8.2
Case management
Agile CRM
7.1
HubSpot CRM
7.9
Call center management
Agile CRM
6.8
HubSpot CRM
8.5
Help desk management
Agile CRM
7.1
HubSpot CRM
8.1

Marketing Automation

Agile CRM
8.5
HubSpot CRM
8.9
Lead management
Agile CRM
8.5
HubSpot CRM
9.5
Email marketing
Agile CRM
8.5
HubSpot CRM
8.3

CRM Project Management

Agile CRM
7.4
HubSpot CRM
8.5
Task management
Agile CRM
7.8
HubSpot CRM
9.3
Billing and invoicing management
Agile CRM
7.0
HubSpot CRM
7.5
Reporting
Agile CRM
7.3
HubSpot CRM
8.8

CRM Reporting & Analytics

Agile CRM
7.2
HubSpot CRM
8.6
Forecasting
Agile CRM
6.7
HubSpot CRM
8.7
Pipeline visualization
Agile CRM
8.3
HubSpot CRM
8.7
Customizable reports
Agile CRM
6.6
HubSpot CRM
8.4

Customization

Agile CRM
8.2
HubSpot CRM
8.3
Custom fields
Agile CRM
8.6
HubSpot CRM
8.8
Custom objects
Agile CRM
7.9
HubSpot CRM
8.0
Scripting environment
Agile CRM
7.9
HubSpot CRM
8.3
API for custom integration
Agile CRM
8.3
HubSpot CRM
8.1

Security

Agile CRM
8.1
HubSpot CRM
9.5
Single sign-on capability
Agile CRM
8.3
HubSpot CRM
9.5
Role-based user permissions
Agile CRM
7.9
HubSpot CRM
9.6

Social CRM

Agile CRM
6.5
HubSpot CRM
8.5
Social data
Agile CRM
6.6
HubSpot CRM
8.4
Social engagement
Agile CRM
6.4
HubSpot CRM
8.5

Integrations with 3rd-party Software

Agile CRM
8.2
HubSpot CRM
8.5
Marketing automation
Agile CRM
8.2
HubSpot CRM
9.2
Compensation management
Agile CRM
8.2
HubSpot CRM
7.7

Platform

Agile CRM
8.3
HubSpot CRM
7.5
Mobile access
Agile CRM
8.3
HubSpot CRM
7.5

Pros

Agile CRM

  • Intuitive and provides a great user experience through its simple web design; takes no time to set-up and jump right in.
  • Offers integrations with multiple other software platforms to provide a flexible and inclusive business tool.
  • One of the best options available at this price point; plans available to add more features to adjust to your business needs.
No photo available

HubSpot CRM

  • Super-intuitive - HubSpot's UI is very well-constructed, and was very easy for our team to get used to.
  • Cheap - Many of the basic CRM features are in the free or $50/month plans.
  • Easy logging and other integrations - HubSpot provides comprehensive tools to track notes, phone calls, attach documents, gain leads, etc... allowing for an all-inclusive sales interface.
Fedor Paretsky profile photo

Cons

Agile CRM

  • Reporting is lacking.
  • The more features needed, the pricier the plan.
  • Testing options are lacking.
No photo available

HubSpot CRM

  • Can get quite expensive - If you are looking more advanced tools, like SEO, strategy, and social media tools, they are included in some of the more expensive plans, which are only billed annually.
  • Doesn't integrate into other email tools - If you use a third-party email client there is no ability to track those emails through HubSpot's CRM currently.
  • Sometimes slow - The UI can sometimes slow a bit down but this is quite a small con.
Fedor Paretsky profile photo

Likelihood to Renew

Agile CRM

Agile CRM 10.0
Based on 2 answers
There was a little bit of a learning curve and some bumps along the way to managing this platform, but AgileCRM appears to be responsive to any challenges that arise, which I consider to be of vital importance.
Steven Davis profile photo

HubSpot CRM

HubSpot CRM 10.0
Based on 3 answers
It has become an integral part of our sales, marketing, and underwriting departments
Spencer Rule profile photo

Usability

Agile CRM

Agile CRM 10.0
Based on 1 answer
This is a feature rich, well organized and easy to use platform.
Steven Davis profile photo

HubSpot CRM

HubSpot CRM 9.7
Based on 2 answers
It's really easy to get going and creating emails, landing pages and forms. Minimal coding knowledge needed.
Erin Harris profile photo

Reliability and Availability

Agile CRM

Agile CRM 10.0
Based on 1 answer
The training sessions are very helpful, because you have specialist that is available to answer any questions, guide you and coach you on how to dominate a certain feature of the platform. That being said,Whenever I have an issue that needs to be resolved, I can send email or call a support line. I usually use the support line.
Steven Davis profile photo

HubSpot CRM

No score
No answers yet
No answers on this topic

Performance

Agile CRM

Agile CRM 10.0
Based on 1 answer
The performance of AgileCRM has been acceptable to date. I'm pleased with the ability to modify leads in the system and search for them and add groups to campaigns.
Steven Davis profile photo

HubSpot CRM

No score
No answers yet
No answers on this topic

Support

Agile CRM

Agile CRM 5.2
Based on 2 answers
The online help isn't very helpful and the contact I've had with the support team left a lot to be desired.
Victoria Hoete-Dodd profile photo

HubSpot CRM

HubSpot CRM 10.0
Based on 2 answers
They were quick to respond to questions we had regarding the Hubspot system and would log in to our account directly to see exactly what we were seeing to help resolve issues.

They'd explain the solution so we could learn how and why. If something we were trying to do wasn't possible, they also explained how and why.
Erin Harris profile photo

Online Training

Agile CRM

Agile CRM 10.0
Based on 1 answer
Each section of the AgileCRM platform has an instructional video that describes in detail all of the features of that section. I found this to be very instructional way to learn about each section. Whenever I had more questions, I could always schedule a conference call with a tutor..
Steven Davis profile photo

HubSpot CRM

No score
No answers yet
No answers on this topic

Implementation

Agile CRM

Agile CRM 10.0
Based on 1 answer
Once I get everything set up, everything started to flow and I can see the major benefit of this platform to my business
Steven Davis profile photo

HubSpot CRM

HubSpot CRM 9.6
Based on 3 answers
Because we use the HubSpot marketing platform, implementation was as simple as hitting "Go." The two work seamlessly together.
Carah Counts profile photo

Alternatives Considered

Agile CRM

I trialed a number of other CRMs much to the disgust of my colleagues!
  • Pipedrive was great but more sales focussed and heavy on Javascript so felt slow at times
  • OnePageCRM was good but no sales automation when we tried it
  • Highrise - wanted to love it but too basic and even though we had a free license bundled with Basecamp we didn't use it.
  • Capsule was good but basic
  • Salesforce was too complicated to learn
  • Infusionsoft and Hubspot were too hard sell (Hubspot wanted a 1 year commitment)
Jez John profile photo

HubSpot CRM

Hubspot CRM is designed to fit within their ecosystem of marketing, sales, and support tools, so it's a little different beast than the other tools I've used. Base CRM is a powerful tool, but it's more of a stand-alone sales CRM platform with tools designed exclusively around a sales workflow. Don't expect it to be wonderful if you try to integrate it with 3rd party marketing automation solutions or the like. ActiveCampaign's CRM is pretty lightweight, as their priority is the marketing automation tools and email marketing.
Josh Summerhays profile photo

Scalability

Agile CRM

Agile CRM 10.0
Based on 1 answer
This products Starts with a free Limited version. You can upgradeTo an affordable paid version with minimal features. There's also an enterprise version which is what I have. It's much more expensive, however it allows me to access the full range of features available.
Steven Davis profile photo

HubSpot CRM

No score
No answers yet
No answers on this topic

Return on Investment

Agile CRM

  • It may be me but I spent a disproportionate amount of time figuring out how to derive more ROI from Agile CRM. The functionality and facilities were there but I eventually gave up as it was taking too much time and attention.
Colin Butler profile photo

HubSpot CRM

  • Free CRM
  • Reduced management/time spent on having multiple platforms
  • Full integration with marketing has streamlined output, lead management, and overall qualification.
Lindsey Witcherley profile photo

Pricing Details

Agile CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Agile CRM Editions & Modules

Agile CRM
Additional Pricing Details

HubSpot CRM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

HubSpot CRM Editions & Modules

HubSpot CRM
Edition
Free Forever
$01
1. Per Month [Unlimited Users]
Additional Pricing Details

Add comparison