What users are saying about

Agile CRM

Top Rated
59 Ratings

HubSpot CRM

Top Rated
384 Ratings

Agile CRM

Top Rated
59 Ratings
Score 7.3 out of 101

HubSpot CRM

Top Rated
384 Ratings
Score 8.1 out of 101

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Likelihood to Recommend

Agile CRM

Agile CRM is well suited if an existing customer business process is defined or drafted thoroughly. Agile allowed automating workflows and marketing to improve lead management and suppress tedious tasks so users can focus on more important matters. However, Agile CRM costs can increase significantly if you want additional features and customizations. If you know what you're doing with CRMs and marketing automation or customer contracts and management then AgileCRM is worth a try.
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HubSpot CRM

Be sure that you are ready for the many options you have with HubSpot; have a clear strategy you can implement in the tool. This is an excellent platform for pretty much every company that has a clear plan for their inbound strategy. And if it is muddled, then HubSpot has TONS of advice to help you get started
Tiffany Collins profile photo

Feature Rating Comparison

Sales Force Automation

Agile CRM
7.8
HubSpot CRM
8.0
Customer data management / contact management
Agile CRM
8.7
HubSpot CRM
9.0
Workflow management
Agile CRM
7.4
HubSpot CRM
8.5
Territory management
Agile CRM
6.6
HubSpot CRM
7.9
Opportunity management
Agile CRM
8.0
HubSpot CRM
8.8
Integration with email client (e.g., Outlook or Gmail)
Agile CRM
8.7
HubSpot CRM
7.8
Contract management
Agile CRM
7.5
HubSpot CRM
7.3
Quote & order management
Agile CRM
6.5
HubSpot CRM
6.1
Interaction tracking
Agile CRM
8.3
HubSpot CRM
8.4
Channel / partner relationship management
Agile CRM
8.3
HubSpot CRM
8.0

Customer Service & Support

Agile CRM
6.8
HubSpot CRM
7.6
Case management
Agile CRM
7.0
HubSpot CRM
7.4
Call center management
Agile CRM
6.4
HubSpot CRM
8.1
Help desk management
Agile CRM
7.1
HubSpot CRM
7.4

Marketing Automation

Agile CRM
8.5
HubSpot CRM
7.9
Lead management
Agile CRM
8.6
HubSpot CRM
9.0
Email marketing
Agile CRM
8.4
HubSpot CRM
6.8

CRM Project Management

Agile CRM
6.6
HubSpot CRM
7.5
Task management
Agile CRM
7.3
HubSpot CRM
9.1
Billing and invoicing management
Agile CRM
5.6
HubSpot CRM
6.2
Reporting
Agile CRM
7.0
HubSpot CRM
7.3

CRM Reporting & Analytics

Agile CRM
6.8
HubSpot CRM
6.4
Forecasting
Agile CRM
6.0
HubSpot CRM
6.5
Pipeline visualization
Agile CRM
8.4
HubSpot CRM
6.9
Customizable reports
Agile CRM
6.1
HubSpot CRM
5.9

Customization

Agile CRM
7.8
HubSpot CRM
7.8
Custom fields
Agile CRM
8.7
HubSpot CRM
8.6
Custom objects
Agile CRM
7.7
HubSpot CRM
8.3
Scripting environment
Agile CRM
6.4
HubSpot CRM
5.9
API for custom integration
Agile CRM
8.5
HubSpot CRM
8.2

Security

Agile CRM
7.9
HubSpot CRM
9.0
Single sign-on capability
Agile CRM
8.3
HubSpot CRM
9.0
Role-based user permissions
Agile CRM
7.5
HubSpot CRM
9.0

Social CRM

Agile CRM
5.8
HubSpot CRM
5.8
Social data
Agile CRM
5.8
HubSpot CRM
5.3
Social engagement
Agile CRM
5.9
HubSpot CRM
6.3

Integrations with 3rd-party Software

Agile CRM
7.7
HubSpot CRM
7.5
Marketing automation
Agile CRM
7.7
HubSpot CRM
8.2
Compensation management
Agile CRM
7.6
HubSpot CRM
6.9

Platform

Agile CRM
8.0
HubSpot CRM
6.4
Mobile access
Agile CRM
8.0
HubSpot CRM
6.4

Pros

  • The template emails saves a lot of time and is used quite often.
  • The synchronization of contacts from Outlook to GMail and other platforms allows easy follow-up to all communications for each lead, deal and contact.
  • The integrations with websites and providers promotes encourage to explore more solutions to improve business activities.
  • The chat support is very helpful. They're patient and will answer your questions and offer recommendations to their development team to implement them as new features if it's important your business needs.
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  • Emails are easy to create, customize, send, and analyze. I have used other platforms in the past, but HubSpot stands out from the pack.
  • The ability of segmentation into and out of workflows is a true powerhouse of HubSpot that gets left behind by most companies. This is where your tests, leads, and conversions come to meet, and you need to set your workflows up to make HubSpot truly automated.
  • I love the blogging platform on HubSpot, becasue you are able to check it as strongly as you would a landing page for optimization and there are endless layouts and functionality if you get creative with it.
Tiffany Collins profile photo

Cons

  • The learning process is more challenging and takes longer to get used to the way things are handled in Agile CRM.
  • Agile CRM needs to improve their testing and preview options for different campaign segments.
  • There are some user interface tasks that could be made more user friendly such as setting up email templates and forms templates.
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  • I wish there were more social media platforms, like Instagram and Pinterest, on HubSpot's social media scheduler feature. The main four are there though: Facebook, LinkedIn, Twitter, and Google +.
  • I wish the email previewer was faster to upload.
  • I think there is a need for the analytics to get a boost to compete with Google Analytics.
Tiffany Collins profile photo

Likelihood to Renew

Agile CRM10.0
Based on 2 answers
There was a little bit of a learning curve and some bumps along the way to managing this platform, but AgileCRM appears to be responsive to any challenges that arise, which I consider to be of vital importance.
Steven Davis profile photo
HubSpot CRM10.0
Based on 3 answers
It has become an integral part of our sales, marketing, and underwriting departments
Spencer Rule profile photo

Usability

Agile CRM10.0
Based on 1 answer
This is a feature rich, well organized and easy to use platform.
Steven Davis profile photo
HubSpot CRM9.7
Based on 2 answers
It's really easy to get going and creating emails, landing pages and forms. Minimal coding knowledge needed.
Erin Harris profile photo

Reliability and Availability

Agile CRM10.0
Based on 1 answer
The training sessions are very helpful, because you have specialist that is available to answer any questions, guide you and coach you on how to dominate a certain feature of the platform. That being said,Whenever I have an issue that needs to be resolved, I can send email or call a support line. I usually use the support line.
Steven Davis profile photo
No score
No answers yet
No answers on this topic

Performance

Agile CRM10.0
Based on 1 answer
The performance of AgileCRM has been acceptable to date. I'm pleased with the ability to modify leads in the system and search for them and add groups to campaigns.
Steven Davis profile photo
No score
No answers yet
No answers on this topic

Support

Agile CRM5.9
Based on 2 answers
The online help isn't very helpful and the contact I've had with the support team left a lot to be desired.
Victoria Hoete-Dodd profile photo
HubSpot CRM10.0
Based on 2 answers
They were quick to respond to questions we had regarding the Hubspot system and would log in to our account directly to see exactly what we were seeing to help resolve issues.

They'd explain the solution so we could learn how and why. If something we were trying to do wasn't possible, they also explained how and why.
Erin Harris profile photo

Online Training

Agile CRM10.0
Based on 1 answer
Each section of the AgileCRM platform has an instructional video that describes in detail all of the features of that section. I found this to be very instructional way to learn about each section. Whenever I had more questions, I could always schedule a conference call with a tutor..
Steven Davis profile photo
No score
No answers yet
No answers on this topic

Implementation

Agile CRM10.0
Based on 1 answer
Once I get everything set up, everything started to flow and I can see the major benefit of this platform to my business
Steven Davis profile photo
HubSpot CRM9.5
Based on 3 answers
Because we use the HubSpot marketing platform, implementation was as simple as hitting "Go." The two work seamlessly together.
Carah Counts profile photo

Alternatives Considered

Saleforce - Too expensive.SugarCRM - Versatile. Free. But Slow.Filemaker - Originally designed my own CRMWhich gave me full control of all functionality. But having an online system that is hosted in the cloud provides considerable advantages particularly when allowing access to remote users.
Steven Davis profile photo
HubSpot was MUCH more easy to manage, teach, and execute. It saved time, added lots of resources to the team, and helped bring oil to the digital marketing strategies. Eloqua was more complex in an unnecessary way for my teams throughout the time I have needed a marketing platform. There is a strong learning community that comes with HubSpot as well- much more open to encouraging courage in the workplace
Tiffany Collins profile photo

Scalability

Agile CRM10.0
Based on 1 answer
This products Starts with a free Limited version. You can upgradeTo an affordable paid version with minimal features. There's also an enterprise version which is what I have. It's much more expensive, however it allows me to access the full range of features available.
Steven Davis profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • All contact data is in one spot
  • You can see a detailed view of each contact's deal history
  • It is a more affordable option than some CRMs
Victoria Hoete-Dodd profile photo
  • Our company has been around a long time but they were never able to see the revenue or project the revenues they may get from new leads. HubSpot CRM was a way to quickly build that into our business process and now we can finally see our growth and projected growth.
Mike Rizzo profile photo

Pricing Details

Agile CRM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Agile CRM Editions & Modules
Agile CRM
Additional Pricing Details

HubSpot CRM

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
HubSpot CRM Editions & Modules
HubSpot CRM
Edition
Free Forever
$01
1. Per Month [Unlimited Users]
Additional Pricing Details