What users are saying about
Top Rated
61 Ratings
10 Ratings
Top Rated
61 Ratings
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Score 7.3 out of 101
10 Ratings
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Score 8.3 out of 101

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Likelihood to Recommend

Agile CRM

Agile CRM was developed the the company's own business model. So its very well suited to a SAAS model. And many business models products or services to individual users rather many contacts within the same organization, would find the suite of functions attractive. If you develop or manage your own website, and have some level of expertise in online marketing, then you should be able to get to grips with some powerful marketing automation functions in Agile CRM. After a year or so, I concluded Agile wasn't a perfect fit for my small B2B business. I eventually moved to Active Campaign which while being more of a marketing tool than a CRM, actually turned out to be the perfect CRM for my business.
Colin Butler profile photo

Jobscience

Jobscience is a good fit for medium to large organizations, especially those who have various different lines of business and need one system to be able to handle them all. It is very difficult for me to imagine another system being able to accommodate the very different ways of doing business between our departments. Only a highly flexible system could have a chance at doing that.
No photo available

Feature Rating Comparison

Sales Force Automation

Agile CRM
7.9
Jobscience
Customer data management / contact management
Agile CRM
8.7
Jobscience
Workflow management
Agile CRM
7.4
Jobscience
Territory management
Agile CRM
6.7
Jobscience
Opportunity management
Agile CRM
8.0
Jobscience
Integration with email client (e.g., Outlook or Gmail)
Agile CRM
8.7
Jobscience
Contract management
Agile CRM
7.6
Jobscience
Quote & order management
Agile CRM
6.6
Jobscience
Interaction tracking
Agile CRM
8.4
Jobscience
Channel / partner relationship management
Agile CRM
8.6
Jobscience

Customer Service & Support

Agile CRM
6.8
Jobscience
Case management
Agile CRM
7.0
Jobscience
Call center management
Agile CRM
6.4
Jobscience
Help desk management
Agile CRM
7.0
Jobscience

Marketing Automation

Agile CRM
8.5
Jobscience
Lead management
Agile CRM
8.6
Jobscience
Email marketing
Agile CRM
8.5
Jobscience

CRM Project Management

Agile CRM
6.7
Jobscience
Task management
Agile CRM
7.3
Jobscience
Billing and invoicing management
Agile CRM
5.7
Jobscience
Reporting
Agile CRM
7.0
Jobscience

CRM Reporting & Analytics

Agile CRM
6.8
Jobscience
Forecasting
Agile CRM
6.0
Jobscience
Pipeline visualization
Agile CRM
8.4
Jobscience
Customizable reports
Agile CRM
6.1
Jobscience

Customization

Agile CRM
7.9
Jobscience
Custom fields
Agile CRM
8.7
Jobscience
Custom objects
Agile CRM
7.8
Jobscience
Scripting environment
Agile CRM
6.6
Jobscience
API for custom integration
Agile CRM
8.6
Jobscience

Security

Agile CRM
8.0
Jobscience
Single sign-on capability
Agile CRM
8.3
Jobscience
Role-based user permissions
Agile CRM
7.6
Jobscience

Social CRM

Agile CRM
5.9
Jobscience
Social data
Agile CRM
5.8
Jobscience
Social engagement
Agile CRM
5.9
Jobscience

Integrations with 3rd-party Software

Agile CRM
7.9
Jobscience
Marketing automation
Agile CRM
7.8
Jobscience
Compensation management
Agile CRM
7.9
Jobscience

Platform

Agile CRM
8.0
Jobscience
Mobile access
Agile CRM
8.0
Jobscience

Recruiting / ATS

Agile CRM
Jobscience
8.3
Resume Management
Agile CRM
Jobscience
8.8
Candidate Search
Agile CRM
Jobscience
6.7
Reporting
Agile CRM
Jobscience
9.3

Pros

  • Agile CRM makes it easy to find out exactly where we are with any potential deal. It tracks notes that we enter directly into the program as well as displays emails and related people and deals with the click of a mouse.
  • Agile CRM has some remarkably capable marketing automation capabilities that we are just tapping into. You can set up drip campaigns, automated responses, and with Zapier, you can do even more.
  • The Kanban style deal board… See exactly where each deal is and where we need to pay attention. In short, it shows us the next right thing to do.
Mike Wittenstein profile photo
  • The system is highly configurable.
  • If you have someone with APEX programming experience, you can do virtually anything on the platform.
  • Because Jobscience is built on Salesforce there are many, MANY other systems that can easily connect to it.
No photo available

Cons

  • On the deal board, I'd like for agile to show how many days a deal has been in that stage. That information is available in other places, but having it on the Kanban board would be great.
  • It takes quite a bit of contextual understanding to make the marketing automation work. It would be much better if more of that information were available in the interface so you didn't have to do so much off program research and decisioning prior to implementing your ideas.
  • I'd like for agile CRM to also offer a "picture" of how the existing marketing automations and campaigns interact with each other, to avoid embarrassing or duplicate emails and other actions.
Mike Wittenstein profile photo
  • There were bits of functionality that were promised during the sales process that ultimately were either not possible, or we were told it would cost extra to add.
  • Their support team is very helpful, but sometimes it takes longer than one would like for items to get resolved.
  • There have been times where Jobscience has made changes to our org without our knowledge, causing confusion and frustration. Something worked yesterday but doesn't today and nobody here made any changes.
No photo available

Likelihood to Renew

Agile CRM10.0
Based on 2 answers
There was a little bit of a learning curve and some bumps along the way to managing this platform, but AgileCRM appears to be responsive to any challenges that arise, which I consider to be of vital importance.
Steven Davis profile photo
No score
No answers yet
No answers on this topic

Usability

Agile CRM10.0
Based on 1 answer
This is a feature rich, well organized and easy to use platform.
Steven Davis profile photo
No score
No answers yet
No answers on this topic

Reliability and Availability

Agile CRM10.0
Based on 1 answer
The training sessions are very helpful, because you have specialist that is available to answer any questions, guide you and coach you on how to dominate a certain feature of the platform. That being said,Whenever I have an issue that needs to be resolved, I can send email or call a support line. I usually use the support line.
Steven Davis profile photo
No score
No answers yet
No answers on this topic

Performance

Agile CRM10.0
Based on 1 answer
The performance of AgileCRM has been acceptable to date. I'm pleased with the ability to modify leads in the system and search for them and add groups to campaigns.
Steven Davis profile photo
No score
No answers yet
No answers on this topic

Support

Agile CRM5.7
Based on 2 answers
The online help isn't very helpful and the contact I've had with the support team left a lot to be desired.
Victoria Hoete-Dodd profile photo
No score
No answers yet
No answers on this topic

Online Training

Agile CRM10.0
Based on 1 answer
Each section of the AgileCRM platform has an instructional video that describes in detail all of the features of that section. I found this to be very instructional way to learn about each section. Whenever I had more questions, I could always schedule a conference call with a tutor..
Steven Davis profile photo
No score
No answers yet
No answers on this topic

Implementation

Agile CRM10.0
Based on 1 answer
Once I get everything set up, everything started to flow and I can see the major benefit of this platform to my business
Steven Davis profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Agile CRM is much less expensive than Salesforce. It might not have all the potential of those thousands of add-ons, but for those who have basic needs – and the need to customize to some extent, it more than delivers.Agile CRM has more advanced features, particularly around marketing automation, and hub spot does. While hub spot is free for the CRM element, using the other tools that come standard and agile CRM raises your cost considerably.Outlook for business just isn't organized in a friendly enough way for you to see who you know and to keep things current.
Mike Wittenstein profile photo
In addition to Jobscience we considered Talent Rover, Bullhorn, and JobDiva.
  • We eliminated JobDiva first because it was nowhere near flexible enough to support our ways of doing business.
  • Next we decided that TalentRover, despite being a powerful system that was also built on Salesforce, should no longer be considered because it wasn't as strong a contender as Jobscience, and we didn't need two Salesforce-based systems in the running.
  • Lastly, Bullhorn made it to the final round and despite the fact that its front-office product is phenomenal we had to pass on them because their back-office product was vastly inferior to what Jobscience could provide.
No photo available

Scalability

Agile CRM10.0
Based on 1 answer
This products Starts with a free Limited version. You can upgradeTo an affordable paid version with minimal features. There's also an enterprise version which is what I have. It's much more expensive, however it allows me to access the full range of features available.
Steven Davis profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Agile CRM is such an integral part of our business, that I can imagine life without it. If we didn't have it, it would mean missing important calls, not following up on key leads, and not having current contact information for many of our clients, vendors, and prospects.
  • In addition to cost savings, agile CRM also helps me save time. It's very responsive, so updating records is not a hassle. I particularly like being able to import details from someone's LinkedIn page without having the type of thing.
Mike Wittenstein profile photo
  • Fewer clicks needed to perform our most common tasks.
  • Quick search to find candidates, companies, job orders, etc., is very quick and superior to our legacy system.
  • Improved reporting on where the candidates we place come from will directly allow us greater visibility into the ROI with our job board partners.
No photo available

Screenshots

Pricing Details

Agile CRM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Agile CRM Editions & Modules
Agile CRM
Additional Pricing Details

Jobscience

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Jobscience Editions & Modules
Jobscience
Edition
Practice
$1001
Placement
$1251
Workforce
$1331
1. Per User per Month
Additional Pricing Details