What users are saying about
65 Ratings
12 Ratings
65 Ratings
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Score 7.3 out of 101
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.2 out of 101

Likelihood to Recommend

Agile CRM

Agile CRM is well suited if an existing customer business process is defined or drafted thoroughly. Agile allowed automating workflows and marketing to improve lead management and suppress tedious tasks so users can focus on more important matters. However, Agile CRM costs can increase significantly if you want additional features and customizations. If you know what you're doing with CRMs and marketing automation or customer contracts and management then AgileCRM is worth a try.
No photo available

Jobscience

Jobscience has proven to be such an asset to our organization. This tool has allowed for the storage and tracking of large candidate pipelines in locations across the country. This tool is well suited for a larger organization that cannot manually store candidate data or track candidate information. By upgrading from an old system means we are now able to integrate new technologies into the system using such as DocuSign for our candidates and managers to sign and send back documents efficiently and quickly. Communication is much easier than before as our recruiters are able to show their analytics and pipelines to the hiring manager through this tool that both the manager and recruiter can utilize daily.
No photo available

Feature Rating Comparison

Sales Force Automation

Agile CRM
8.1
Jobscience
Customer data management / contact management
Agile CRM
8.8
Jobscience
Workflow management
Agile CRM
7.7
Jobscience
Territory management
Agile CRM
7.5
Jobscience
Opportunity management
Agile CRM
8.2
Jobscience
Integration with email client (e.g., Outlook or Gmail)
Agile CRM
8.4
Jobscience
Contract management
Agile CRM
7.8
Jobscience
Quote & order management
Agile CRM
7.0
Jobscience
Interaction tracking
Agile CRM
8.2
Jobscience
Channel / partner relationship management
Agile CRM
8.9
Jobscience

Customer Service & Support

Agile CRM
7.0
Jobscience
Case management
Agile CRM
7.1
Jobscience
Call center management
Agile CRM
6.8
Jobscience
Help desk management
Agile CRM
7.1
Jobscience

Marketing Automation

Agile CRM
8.5
Jobscience
Lead management
Agile CRM
8.5
Jobscience
Email marketing
Agile CRM
8.5
Jobscience

CRM Project Management

Agile CRM
7.4
Jobscience
Task management
Agile CRM
7.8
Jobscience
Billing and invoicing management
Agile CRM
7.0
Jobscience
Reporting
Agile CRM
7.3
Jobscience

CRM Reporting & Analytics

Agile CRM
7.2
Jobscience
Forecasting
Agile CRM
6.7
Jobscience
Pipeline visualization
Agile CRM
8.3
Jobscience
Customizable reports
Agile CRM
6.6
Jobscience

Customization

Agile CRM
8.2
Jobscience
Custom fields
Agile CRM
8.6
Jobscience
Custom objects
Agile CRM
7.9
Jobscience
Scripting environment
Agile CRM
7.9
Jobscience
API for custom integration
Agile CRM
8.3
Jobscience

Security

Agile CRM
8.1
Jobscience
Single sign-on capability
Agile CRM
8.3
Jobscience
Role-based user permissions
Agile CRM
7.9
Jobscience

Social CRM

Agile CRM
6.5
Jobscience
Social data
Agile CRM
6.6
Jobscience
Social engagement
Agile CRM
6.4
Jobscience

Integrations with 3rd-party Software

Agile CRM
8.2
Jobscience
Marketing automation
Agile CRM
8.2
Jobscience
Compensation management
Agile CRM
8.2
Jobscience

Platform

Agile CRM
8.3
Jobscience
Mobile access
Agile CRM
8.3
Jobscience

Recruiting / ATS

Agile CRM
Jobscience
8.0
Resume Management
Agile CRM
Jobscience
8.3
Candidate Search
Agile CRM
Jobscience
7.8
Reporting
Agile CRM
Jobscience
7.8

Pros

Agile CRM

  • The template emails saves a lot of time and is used quite often.
  • The synchronization of contacts from Outlook to GMail and other platforms allows easy follow-up to all communications for each lead, deal and contact.
  • The integrations with websites and providers promotes encourage to explore more solutions to improve business activities.
  • The chat support is very helpful. They're patient and will answer your questions and offer recommendations to their development team to implement them as new features if it's important your business needs.
No photo available

Jobscience

  • It is really helpful as a database. It is easy to navigate through to find information for contacts/candidates.
  • The 'List View' feature is one of my favorites. You can use this and customize it to your needs.
  • The applicant tracking system aspect of it is a great tool. You are able to monitor where each applicant is in the application/submittal/hiring process.
Elizabeth Rodriguez profile photo

Cons

Agile CRM

  • The learning process is more challenging and takes longer to get used to the way things are handled in Agile CRM.
  • Agile CRM needs to improve their testing and preview options for different campaign segments.
  • There are some user interface tasks that could be made more user friendly such as setting up email templates and forms templates.
No photo available

Jobscience

  • The activity tracking would be great if it included live updates. Currently, the updates are delayed by a couple of hours.
  • The task/to-do list/calendar feature needs improvement. More ways to sort and filter the pending tasks would be helpful.
  • It lacks the ability to run more reports.
Elizabeth Rodriguez profile photo

Likelihood to Renew

Agile CRM

Agile CRM 10.0
Based on 2 answers
There was a little bit of a learning curve and some bumps along the way to managing this platform, but AgileCRM appears to be responsive to any challenges that arise, which I consider to be of vital importance.
Steven Davis profile photo

Jobscience

No score
No answers yet
No answers on this topic

Usability

Agile CRM

Agile CRM 10.0
Based on 1 answer
This is a feature rich, well organized and easy to use platform.
Steven Davis profile photo

Jobscience

No score
No answers yet
No answers on this topic

Reliability and Availability

Agile CRM

Agile CRM 10.0
Based on 1 answer
The training sessions are very helpful, because you have specialist that is available to answer any questions, guide you and coach you on how to dominate a certain feature of the platform. That being said,Whenever I have an issue that needs to be resolved, I can send email or call a support line. I usually use the support line.
Steven Davis profile photo

Jobscience

No score
No answers yet
No answers on this topic

Performance

Agile CRM

Agile CRM 10.0
Based on 1 answer
The performance of AgileCRM has been acceptable to date. I'm pleased with the ability to modify leads in the system and search for them and add groups to campaigns.
Steven Davis profile photo

Jobscience

No score
No answers yet
No answers on this topic

Support

Agile CRM

Agile CRM 5.2
Based on 2 answers
The online help isn't very helpful and the contact I've had with the support team left a lot to be desired.
Victoria Hoete-Dodd profile photo

Jobscience

No score
No answers yet
No answers on this topic

Online Training

Agile CRM

Agile CRM 10.0
Based on 1 answer
Each section of the AgileCRM platform has an instructional video that describes in detail all of the features of that section. I found this to be very instructional way to learn about each section. Whenever I had more questions, I could always schedule a conference call with a tutor..
Steven Davis profile photo

Jobscience

No score
No answers yet
No answers on this topic

Implementation

Agile CRM

Agile CRM 10.0
Based on 1 answer
Once I get everything set up, everything started to flow and I can see the major benefit of this platform to my business
Steven Davis profile photo

Jobscience

No score
No answers yet
No answers on this topic

Alternatives Considered

Agile CRM

Saleforce - Too expensive.SugarCRM - Versatile. Free. But Slow.Filemaker - Originally designed my own CRMWhich gave me full control of all functionality. But having an online system that is hosted in the cloud provides considerable advantages particularly when allowing access to remote users.
Steven Davis profile photo

Jobscience

When researching CRM tools to use with our teams, Jobscience checked off every box we were looking for. Our team relied heavily on manual recording and recruitment and so we were looking for a software that had customizable capabilities as well as the ability to store all of our data in one secure and easy to view place. Our recruiters are able to view the process just as our managers are which was key with our organization being so large and countrywide. We really loved the customer service and training we received as well!
No photo available

Scalability

Agile CRM

Agile CRM 10.0
Based on 1 answer
This products Starts with a free Limited version. You can upgradeTo an affordable paid version with minimal features. There's also an enterprise version which is what I have. It's much more expensive, however it allows me to access the full range of features available.
Steven Davis profile photo

Jobscience

No score
No answers yet
No answers on this topic

Return on Investment

Agile CRM

  • All contact data is in one spot
  • You can see a detailed view of each contact's deal history
  • It is a more affordable option than some CRMs
Victoria Hoete-Dodd profile photo

Jobscience

  • Fewer clicks needed to perform our most common tasks.
  • Quick search to find candidates, companies, job orders, etc., is very quick and superior to our legacy system.
  • Improved reporting on where the candidates we place come from will directly allow us greater visibility into the ROI with our job board partners.
No photo available

Screenshots

Pricing Details

Agile CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Agile CRM Editions & Modules

Agile CRM
Additional Pricing Details

Jobscience

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Jobscience Editions & Modules

Jobscience
Edition
Practice
$1001
Placement
$1251
Workforce
$1331
1. Per User per Month
Additional Pricing Details

Add comparison