What users are saying about

Agile CRM

Top Rated
59 Ratings

Jobscience

8 Ratings

Agile CRM

Top Rated
59 Ratings
Score 7.3 out of 101

Jobscience

8 Ratings
Score 8.3 out of 101

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Likelihood to Recommend

Agile CRM

Agile seems suitable if you set up correctly from the get go. Once you have over 10000 contacts it's hard to clean up the list e.g tags. If you want to edit or delete them how can you?
Victoria Hoete-Dodd profile photo

Jobscience

Any staffing company, IT or in any field, would benefit from selecting JobScience over any other ATS out there, in my opinion. It's the best of breed. It may not be as good a choice for an internal corporate system, as it has a lot of focus on prospecting and client management (being based on Salesforce) and less of a focus on the HR aspects of hiring.
Elias Cobb profile photo

Feature Rating Comparison

Sales Force Automation

Agile CRM
7.8
Jobscience
Customer data management / contact management
Agile CRM
8.7
Jobscience
Workflow management
Agile CRM
7.4
Jobscience
Territory management
Agile CRM
6.6
Jobscience
Opportunity management
Agile CRM
8.0
Jobscience
Integration with email client (e.g., Outlook or Gmail)
Agile CRM
8.7
Jobscience
Contract management
Agile CRM
7.5
Jobscience
Quote & order management
Agile CRM
6.5
Jobscience
Interaction tracking
Agile CRM
8.3
Jobscience
Channel / partner relationship management
Agile CRM
8.3
Jobscience

Customer Service & Support

Agile CRM
6.8
Jobscience
Case management
Agile CRM
7.0
Jobscience
Call center management
Agile CRM
6.4
Jobscience
Help desk management
Agile CRM
7.1
Jobscience

Marketing Automation

Agile CRM
8.5
Jobscience
Lead management
Agile CRM
8.6
Jobscience
Email marketing
Agile CRM
8.4
Jobscience

CRM Project Management

Agile CRM
6.6
Jobscience
Task management
Agile CRM
7.3
Jobscience
Billing and invoicing management
Agile CRM
5.6
Jobscience
Reporting
Agile CRM
7.0
Jobscience

CRM Reporting & Analytics

Agile CRM
6.8
Jobscience
Forecasting
Agile CRM
6.0
Jobscience
Pipeline visualization
Agile CRM
8.4
Jobscience
Customizable reports
Agile CRM
6.1
Jobscience

Customization

Agile CRM
7.8
Jobscience
Custom fields
Agile CRM
8.7
Jobscience
Custom objects
Agile CRM
7.7
Jobscience
Scripting environment
Agile CRM
6.4
Jobscience
API for custom integration
Agile CRM
8.5
Jobscience

Security

Agile CRM
7.9
Jobscience
Single sign-on capability
Agile CRM
8.3
Jobscience
Role-based user permissions
Agile CRM
7.5
Jobscience

Social CRM

Agile CRM
5.8
Jobscience
Social data
Agile CRM
5.8
Jobscience
Social engagement
Agile CRM
5.9
Jobscience

Integrations with 3rd-party Software

Agile CRM
7.7
Jobscience
Marketing automation
Agile CRM
7.7
Jobscience
Compensation management
Agile CRM
7.6
Jobscience

Platform

Agile CRM
8.0
Jobscience
Mobile access
Agile CRM
8.0
Jobscience

Recruiting / ATS

Agile CRM
Jobscience
8.3
Resume Management
Agile CRM
Jobscience
8.9
Candidate Search
Agile CRM
Jobscience
6.7
Reporting
Agile CRM
Jobscience
9.3

Pros

  • Easy to add new contacts whether manually or automatically as they fill in forms on site.
  • The banners feature is useful to flag important messages regarding certain users.
  • The email reporting is easy to see CTR open rate etc.
Victoria Hoete-Dodd profile photo
  • JobScience is extremely customizable and flexible. This is a strength because you can tailor it to your workflow, rather than having to change your workflow to fit a software.
  • JobScience is the most intuitive ATS / CRM I have ever used. This is particularly important when hiring and training new employees. The faster they can come up to speed on the core software in your business, the faster they can start generating revenue.
  • JobScience has extremely powerful built in reports. I have yet to need a report that I couldn't build using the internal report wizard. It helps us understand all the numbers at the heart of our business, which is critical in decision making situations.
  • JobScience also has powerful automation components. The email alerts and automated tasks you can set up are great and boost efficiency. We use them a lot, and I suspect we may have only scratched the surface.
Elias Cobb profile photo

Cons

  • Reporting is lacking.
  • The more features needed, the pricier the plan.
  • Testing options are lacking.
No photo available
  • The resume searching functionality leaves something to be desired. It doesn't do a good job of recognizing Boolean logic, nor does it offer many filters or even columns in the results to narrow results.
  • The extreme customization that you can do can, in some cases (I have heard) lead you down a rabbit hole if you are not careful. Only implement what you need to do your business, then add in more bells and whistles later.
  • The reporting, though powerful, can be a little confusing and takes some time to figure out exactly how it works. Once you have, you can report on almost anything you would ever need. But it does take a little time to get it right.
Elias Cobb profile photo

Likelihood to Renew

Agile CRM10.0
Based on 2 answers
There was a little bit of a learning curve and some bumps along the way to managing this platform, but AgileCRM appears to be responsive to any challenges that arise, which I consider to be of vital importance.
Steven Davis profile photo
No score
No answers yet
No answers on this topic

Usability

Agile CRM10.0
Based on 1 answer
This is a feature rich, well organized and easy to use platform.
Steven Davis profile photo
No score
No answers yet
No answers on this topic

Reliability and Availability

Agile CRM10.0
Based on 1 answer
The training sessions are very helpful, because you have specialist that is available to answer any questions, guide you and coach you on how to dominate a certain feature of the platform. That being said,Whenever I have an issue that needs to be resolved, I can send email or call a support line. I usually use the support line.
Steven Davis profile photo
No score
No answers yet
No answers on this topic

Performance

Agile CRM10.0
Based on 1 answer
The performance of AgileCRM has been acceptable to date. I'm pleased with the ability to modify leads in the system and search for them and add groups to campaigns.
Steven Davis profile photo
No score
No answers yet
No answers on this topic

Support

Agile CRM5.9
Based on 2 answers
The online help isn't very helpful and the contact I've had with the support team left a lot to be desired.
Victoria Hoete-Dodd profile photo
No score
No answers yet
No answers on this topic

Online Training

Agile CRM10.0
Based on 1 answer
Each section of the AgileCRM platform has an instructional video that describes in detail all of the features of that section. I found this to be very instructional way to learn about each section. Whenever I had more questions, I could always schedule a conference call with a tutor..
Steven Davis profile photo
No score
No answers yet
No answers on this topic

Implementation

Agile CRM10.0
Based on 1 answer
Once I get everything set up, everything started to flow and I can see the major benefit of this platform to my business
Steven Davis profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Saleforce - Too expensive.SugarCRM - Versatile. Free. But Slow.Filemaker - Originally designed my own CRMWhich gave me full control of all functionality. But having an online system that is hosted in the cloud provides considerable advantages particularly when allowing access to remote users.
Steven Davis profile photo
I have used Bullhorn, WinSearch, SendOuts, MaxHire, PCRecruiter, and, sadly, ACT as different ATSs in my career. JobScience is better than all of them. There really isn't a single thing that any of them do better than JobScience. From customization to ease of use to reporting and more, JobScience is simply better across the board. All of them were more difficult to use and less flexible, to start. And JobScience integrates easily with Outlook as well. I can't recommend JobScience enough.
Elias Cobb profile photo

Scalability

Agile CRM10.0
Based on 1 answer
This products Starts with a free Limited version. You can upgradeTo an affordable paid version with minimal features. There's also an enterprise version which is what I have. It's much more expensive, however it allows me to access the full range of features available.
Steven Davis profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Agile CRM is such an integral part of our business, that I can imagine life without it. If we didn't have it, it would mean missing important calls, not following up on key leads, and not having current contact information for many of our clients, vendors, and prospects.
  • In addition to cost savings, agile CRM also helps me save time. It's very responsive, so updating records is not a hassle. I particularly like being able to import details from someone's LinkedIn page without having the type of thing.
Mike Wittenstein profile photo
  • Our ROI has been extremely positive. The automation allows us to work more efficiently, the reports allow us to make better informed decisions, and the intuitive nature of the product allows us to train new employees more quickly and get them to a productive state much faster than before.
Elias Cobb profile photo

Screenshots

Pricing Details

Agile CRM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Agile CRM Editions & Modules
Agile CRM
Additional Pricing Details

Jobscience

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Jobscience Editions & Modules
Jobscience
Edition
Practice
$1001
Placement
$1251
Workforce
$1331
1. Per User per Month
Additional Pricing Details