What users are saying about
73 Ratings
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Score 7 out of 101
60 Ratings
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Score 8.2 out of 101

Likelihood to Recommend

Agile CRM

Agile CRM is well suited if an existing customer business process is defined or drafted thoroughly. Agile allowed automating workflows and marketing to improve lead management and suppress tedious tasks so users can focus on more important matters. However, Agile CRM costs can increase significantly if you want additional features and customizations. If you know what you're doing with CRMs and marketing automation or customer contracts and management then AgileCRM is worth a try.
No photo available

SolarWinds IP Address Manager

IPAM is a good fit for environments with multiple sites and multiple subnets. It is also a useful tool when determining available static IP addresses. At my last company, we replaced cumbersome subnet spreadsheets with IPAM, and suddenly we actually knew if the address was really available. It may not be as sophisticated as the other SolarWinds tools, but it just as useful.
Steve Jenovai profile photo

Feature Rating Comparison

Sales Force Automation

Agile CRM
8.4
SolarWinds IP Address Manager
Customer data management / contact management
Agile CRM
8.9
SolarWinds IP Address Manager
Workflow management
Agile CRM
7.7
SolarWinds IP Address Manager
Territory management
Agile CRM
8.6
SolarWinds IP Address Manager
Opportunity management
Agile CRM
8.5
SolarWinds IP Address Manager
Integration with email client (e.g., Outlook or Gmail)
Agile CRM
8.1
SolarWinds IP Address Manager
Contract management
Agile CRM
8.3
SolarWinds IP Address Manager
Quote & order management
Agile CRM
8.0
SolarWinds IP Address Manager
Interaction tracking
Agile CRM
8.3
SolarWinds IP Address Manager
Channel / partner relationship management
Agile CRM
9.0
SolarWinds IP Address Manager

Customer Service & Support

Agile CRM
6.0
SolarWinds IP Address Manager
Case management
Agile CRM
6.0
SolarWinds IP Address Manager
Call center management
Agile CRM
6.0
SolarWinds IP Address Manager
Help desk management
Agile CRM
6.1
SolarWinds IP Address Manager

Marketing Automation

Agile CRM
8.7
SolarWinds IP Address Manager
Lead management
Agile CRM
8.6
SolarWinds IP Address Manager
Email marketing
Agile CRM
8.8
SolarWinds IP Address Manager

CRM Project Management

Agile CRM
7.5
SolarWinds IP Address Manager
Task management
Agile CRM
8.9
SolarWinds IP Address Manager
Billing and invoicing management
Agile CRM
7.0
SolarWinds IP Address Manager
Reporting
Agile CRM
6.4
SolarWinds IP Address Manager

CRM Reporting & Analytics

Agile CRM
7.0
SolarWinds IP Address Manager
Forecasting
Agile CRM
6.7
SolarWinds IP Address Manager
Pipeline visualization
Agile CRM
8.0
SolarWinds IP Address Manager
Customizable reports
Agile CRM
6.4
SolarWinds IP Address Manager

Customization

Agile CRM
7.3
SolarWinds IP Address Manager
Custom fields
Agile CRM
8.4
SolarWinds IP Address Manager
Custom objects
Agile CRM
6.9
SolarWinds IP Address Manager
Scripting environment
Agile CRM
7.0
SolarWinds IP Address Manager
API for custom integration
Agile CRM
6.9
SolarWinds IP Address Manager

Security

Agile CRM
8.4
SolarWinds IP Address Manager
Single sign-on capability
Agile CRM
8.4
SolarWinds IP Address Manager
Role-based user permissions
Agile CRM
8.4
SolarWinds IP Address Manager

Social CRM

Agile CRM
8.1
SolarWinds IP Address Manager
Social data
Agile CRM
8.3
SolarWinds IP Address Manager
Social engagement
Agile CRM
8.0
SolarWinds IP Address Manager

Integrations with 3rd-party Software

Agile CRM
8.1
SolarWinds IP Address Manager
Marketing automation
Agile CRM
9.0
SolarWinds IP Address Manager
Compensation management
Agile CRM
7.1
SolarWinds IP Address Manager

Platform

Agile CRM
7.6
SolarWinds IP Address Manager
Mobile access
Agile CRM
7.6
SolarWinds IP Address Manager

Pros

Agile CRM

  • The set-up was simple. We ran into a snag with my domain verification, but Agile support worked with me to get it resolved.
  • I love being able to create several scripts based on persona. You can easily use a rule to display the appropriate script for each contact.
  • Even team members new to CRM were able to grasp it and be efficient within a few hours - it's simple to navigate.
Carol Olona profile photo

SolarWinds IP Address Manager

  • Gives you a graphical dashboard of all your IP ranges, where they are, and what they are doing.
  • Highlights ranges that are close to maximum usage and might need to be expanded.
  • It gives you some ability to control and configure IPs from the console if it has DNS access (ours doesn't).
No photo available

Cons

Agile CRM

  • UI can be upgraded for a better UI experience.
  • Overall customer onboarding experience can be improved with deeper process flows covering all business use cases.
  • Integration with other reporting tools such as Tableau can be improved to give better reporting experience.
Rajat Sharma profile photo

SolarWinds IP Address Manager

  • I think the ability to log IP addresses does not need to be addresses because it seems like a complete package.
  • Integration between windows and Cisco devices for DHCP could be a little better.
  • IPAM used to have some issues pulling information from our Cisco supervisor but once we upgraded to a newer version it added support for that style switch.
No photo available

Likelihood to Renew

Agile CRM

Agile CRM 10.0
Based on 2 answers
There was a little bit of a learning curve and some bumps along the way to managing this platform, but AgileCRM appears to be responsive to any challenges that arise, which I consider to be of vital importance.
Steven Davis profile photo

SolarWinds IP Address Manager

SolarWinds IP Address Manager 10.0
Based on 1 answer
IPAM is an integral tool for helping us understand our customer's environment.
Steve Jenovai profile photo

Usability

Agile CRM

Agile CRM 10.0
Based on 1 answer
This is a feature rich, well organized and easy to use platform.
Steven Davis profile photo

SolarWinds IP Address Manager

SolarWinds IP Address Manager 10.0
Based on 1 answer
IPAM is easy and fast to use. Although it is not as feature rich as other solarwinds modules, it nevertheless provides valuable data that is not easy to get any other way.
Steve Jenovai profile photo

Reliability and Availability

Agile CRM

Agile CRM 10.0
Based on 1 answer
The training sessions are very helpful, because you have specialist that is available to answer any questions, guide you and coach you on how to dominate a certain feature of the platform. That being said,Whenever I have an issue that needs to be resolved, I can send email or call a support line. I usually use the support line.
Steven Davis profile photo

SolarWinds IP Address Manager

No score
No answers yet
No answers on this topic

Performance

Agile CRM

Agile CRM 10.0
Based on 1 answer
The performance of AgileCRM has been acceptable to date. I'm pleased with the ability to modify leads in the system and search for them and add groups to campaigns.
Steven Davis profile photo

SolarWinds IP Address Manager

No score
No answers yet
No answers on this topic

Support

Agile CRM

Agile CRM 3.3
Based on 2 answers
AgileCRM Has been doing a spectacular job following up with any challenges that arise. It's important to understand that every business will face challenges. The expectation should not be to have a challenge-free environment, but A Provider/partner that works with you solve anything as they arise. I highly encourage anyone to look at the company behind the products
Steven Davis profile photo

SolarWinds IP Address Manager

SolarWinds IP Address Manager 8.5
Based on 3 answers
SolarWinds provides outstanding support on all of there products and that is the same with IP Address Manager. I have found it simple to set up and use. The reputation of Solarwind Support makes use of any of there software very comforting. SolarWinds is among the best in the business when it comes to support.
No photo available

Online Training

Agile CRM

Agile CRM 10.0
Based on 1 answer
Each section of the AgileCRM platform has an instructional video that describes in detail all of the features of that section. I found this to be very instructional way to learn about each section. Whenever I had more questions, I could always schedule a conference call with a tutor..
Steven Davis profile photo

SolarWinds IP Address Manager

No score
No answers yet
No answers on this topic

Implementation

Agile CRM

Agile CRM 10.0
Based on 1 answer
Once I get everything set up, everything started to flow and I can see the major benefit of this platform to my business
Steven Davis profile photo

SolarWinds IP Address Manager

SolarWinds IP Address Manager 9.0
Based on 1 answer
Know the full scope of what you will be installing. Solarwinds can be a very complex installation. IPAM is just one fairly simplistic piece.
Steve Jenovai profile photo

Alternatives Considered

Agile CRM

I trialed a number of other CRMs much to the disgust of my colleagues!
  • Pipedrive was great but more sales focussed and heavy on Javascript so felt slow at times
  • OnePageCRM was good but no sales automation when we tried it
  • Highrise - wanted to love it but too basic and even though we had a free license bundled with Basecamp we didn't use it.
  • Capsule was good but basic
  • Salesforce was too complicated to learn
  • Infusionsoft and Hubspot were too hard sell (Hubspot wanted a 1 year commitment)
Jez John profile photo

SolarWinds IP Address Manager

I took a look at this software but SolarWinds IP Address Manager just worked better. It was difficult to evaluate because there is no trial software to install and test with. BT Diamond IP is a fully staffed company that manages IP address management operations. This is more appropriate for a smaller company with a small IT department.
No photo available

Scalability

Agile CRM

Agile CRM 10.0
Based on 1 answer
This products Starts with a free Limited version. You can upgradeTo an affordable paid version with minimal features. There's also an enterprise version which is what I have. It's much more expensive, however it allows me to access the full range of features available.
Steven Davis profile photo

SolarWinds IP Address Manager

No score
No answers yet
No answers on this topic

Return on Investment

Agile CRM

  • It may be me but I spent a disproportionate amount of time figuring out how to derive more ROI from Agile CRM. The functionality and facilities were there but I eventually gave up as it was taking too much time and attention.
Colin Butler profile photo

SolarWinds IP Address Manager

  • Far less time troubleshooting duplicate IP address conflicts.
  • Cumbersome Excel spreadsheets no longer required.
  • Single pane of glass in the IPAM module on Orion.
  • DNS and DHCP changes can be made into nodes within IPAM, cutting the domain controller work out.
Rob Bates profile photo

Pricing Details

Agile CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SolarWinds IP Address Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Agile CRM
8.4
SolarWinds IP Address Manager
8.0

Likelihood to Renew

Agile CRM
10.0
SolarWinds IP Address Manager
10.0

Usability

Agile CRM
10.0
SolarWinds IP Address Manager
10.0

Reliability and Availability

Agile CRM
10.0
SolarWinds IP Address Manager

Performance

Agile CRM
10.0
SolarWinds IP Address Manager

Support

Agile CRM
3.3
SolarWinds IP Address Manager
8.5

Online Training

Agile CRM
10.0
SolarWinds IP Address Manager

Implementation

Agile CRM
10.0
SolarWinds IP Address Manager
9.0

Scalability

Agile CRM
10.0
SolarWinds IP Address Manager

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