What users are saying about

Agile CRM

Top Rated
59 Ratings

Agile CRM

Top Rated
59 Ratings
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Score 7.3 out of 101

SolarWinds IP Address Manager

37 Ratings
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Score 8.4 out of 101

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Likelihood to Recommend

Agile CRM

Agile CRM is well suited if an existing customer business process is defined or drafted thoroughly. Agile allowed automating workflows and marketing to improve lead management and suppress tedious tasks so users can focus on more important matters. However, Agile CRM costs can increase significantly if you want additional features and customizations. If you know what you're doing with CRMs and marketing automation or customer contracts and management then AgileCRM is worth a try.
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SolarWinds IP Address Manager

IPAM is a good fit for environments with multiple sites and multiple subnets. It is also a useful tool when determining available static IP addresses. At my last company, we replaced cumbersome subnet spreadsheets with IPAM, and suddenly we actually knew if the address was really available. It may not be as sophisticated as the other SolarWinds tools, but it just as useful.
Steve Jenovai profile photo

Feature Rating Comparison

Sales Force Automation

Agile CRM
7.8
SolarWinds IP Address Manager
Customer data management / contact management
Agile CRM
8.7
SolarWinds IP Address Manager
Workflow management
Agile CRM
7.4
SolarWinds IP Address Manager
Territory management
Agile CRM
6.7
SolarWinds IP Address Manager
Opportunity management
Agile CRM
8.0
SolarWinds IP Address Manager
Integration with email client (e.g., Outlook or Gmail)
Agile CRM
8.7
SolarWinds IP Address Manager
Contract management
Agile CRM
7.6
SolarWinds IP Address Manager
Quote & order management
Agile CRM
6.5
SolarWinds IP Address Manager
Interaction tracking
Agile CRM
8.3
SolarWinds IP Address Manager
Channel / partner relationship management
Agile CRM
8.5
SolarWinds IP Address Manager

Customer Service & Support

Agile CRM
6.8
SolarWinds IP Address Manager
Case management
Agile CRM
7.0
SolarWinds IP Address Manager
Call center management
Agile CRM
6.4
SolarWinds IP Address Manager
Help desk management
Agile CRM
7.1
SolarWinds IP Address Manager

Marketing Automation

Agile CRM
8.5
SolarWinds IP Address Manager
Lead management
Agile CRM
8.6
SolarWinds IP Address Manager
Email marketing
Agile CRM
8.4
SolarWinds IP Address Manager

CRM Project Management

Agile CRM
6.7
SolarWinds IP Address Manager
Task management
Agile CRM
7.3
SolarWinds IP Address Manager
Billing and invoicing management
Agile CRM
5.6
SolarWinds IP Address Manager
Reporting
Agile CRM
7.1
SolarWinds IP Address Manager

CRM Reporting & Analytics

Agile CRM
6.8
SolarWinds IP Address Manager
Forecasting
Agile CRM
6.0
SolarWinds IP Address Manager
Pipeline visualization
Agile CRM
8.4
SolarWinds IP Address Manager
Customizable reports
Agile CRM
6.1
SolarWinds IP Address Manager

Customization

Agile CRM
7.9
SolarWinds IP Address Manager
Custom fields
Agile CRM
8.7
SolarWinds IP Address Manager
Custom objects
Agile CRM
7.8
SolarWinds IP Address Manager
Scripting environment
Agile CRM
6.5
SolarWinds IP Address Manager
API for custom integration
Agile CRM
8.5
SolarWinds IP Address Manager

Security

Agile CRM
7.9
SolarWinds IP Address Manager
Single sign-on capability
Agile CRM
8.3
SolarWinds IP Address Manager
Role-based user permissions
Agile CRM
7.6
SolarWinds IP Address Manager

Social CRM

Agile CRM
5.8
SolarWinds IP Address Manager
Social data
Agile CRM
5.8
SolarWinds IP Address Manager
Social engagement
Agile CRM
5.9
SolarWinds IP Address Manager

Integrations with 3rd-party Software

Agile CRM
7.8
SolarWinds IP Address Manager
Marketing automation
Agile CRM
7.8
SolarWinds IP Address Manager
Compensation management
Agile CRM
7.8
SolarWinds IP Address Manager

Platform

Agile CRM
8.0
SolarWinds IP Address Manager
Mobile access
Agile CRM
8.0
SolarWinds IP Address Manager

Pros

  • Intuitive and provides a great user experience through its simple web design; takes no time to set-up and jump right in.
  • Offers integrations with multiple other software platforms to provide a flexible and inclusive business tool.
  • One of the best options available at this price point; plans available to add more features to adjust to your business needs.
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  • Because of the integration with the Solarwinds suite, IPAM not only scans for devices, but links to any monitored details for that device. This is particularly nice when you have multiple sites and subnets that you are tracking
  • IPAM allows you to populate DNS. Since many of the devices we work with are non-standard non-windows devices, it allows us to update DNS as soon as a device is discovered and identified
  • Provides a great way to manage IP addresses, since IP addresses can be reserved and commented on. We use IPAM as our definitive source for finding available static IP addresses.
Steve Jenovai profile photo

Cons

  • Reporting is lacking.
  • The more features needed, the pricier the plan.
  • Testing options are lacking.
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  • The initial learning curve to administer it.
  • The interface can be clunky at times.
  • Without integration with other SolarWinds Orion products, you won't get the most out of IPAM.
Josh Haberman profile photo

Likelihood to Renew

Agile CRM10.0
Based on 2 answers
There was a little bit of a learning curve and some bumps along the way to managing this platform, but AgileCRM appears to be responsive to any challenges that arise, which I consider to be of vital importance.
Steven Davis profile photo
SolarWinds IP Address Manager10.0
Based on 1 answer
IPAM is an integral tool for helping us understand our customer's environment.
Steve Jenovai profile photo

Usability

Agile CRM10.0
Based on 1 answer
This is a feature rich, well organized and easy to use platform.
Steven Davis profile photo
SolarWinds IP Address Manager10.0
Based on 1 answer
IPAM is easy and fast to use. Although it is not as feature rich as other solarwinds modules, it nevertheless provides valuable data that is not easy to get any other way.
Steve Jenovai profile photo

Reliability and Availability

Agile CRM10.0
Based on 1 answer
The training sessions are very helpful, because you have specialist that is available to answer any questions, guide you and coach you on how to dominate a certain feature of the platform. That being said,Whenever I have an issue that needs to be resolved, I can send email or call a support line. I usually use the support line.
Steven Davis profile photo
No score
No answers yet
No answers on this topic

Performance

Agile CRM10.0
Based on 1 answer
The performance of AgileCRM has been acceptable to date. I'm pleased with the ability to modify leads in the system and search for them and add groups to campaigns.
Steven Davis profile photo
No score
No answers yet
No answers on this topic

Support

Agile CRM5.8
Based on 2 answers
The online help isn't very helpful and the contact I've had with the support team left a lot to be desired.
Victoria Hoete-Dodd profile photo
SolarWinds IP Address Manager9.0
Based on 1 answer
IPAM issues where simple to answer. However with more complex questions, there can be a tendency for Solarwinds to not dig deeply enough to give the full answer. I have heard "That can't be done" a couple of times only to figure out that the item in question can in fact be done, just not easily.
Steve Jenovai profile photo

Online Training

Agile CRM10.0
Based on 1 answer
Each section of the AgileCRM platform has an instructional video that describes in detail all of the features of that section. I found this to be very instructional way to learn about each section. Whenever I had more questions, I could always schedule a conference call with a tutor..
Steven Davis profile photo
No score
No answers yet
No answers on this topic

Implementation

Agile CRM10.0
Based on 1 answer
Once I get everything set up, everything started to flow and I can see the major benefit of this platform to my business
Steven Davis profile photo
SolarWinds IP Address Manager9.0
Based on 1 answer
Know the full scope of what you will be installing. Solarwinds can be a very complex installation. IPAM is just one fairly simplistic piece.
Steve Jenovai profile photo

Alternatives Considered

Agile CRM is an all-in-one CRM tool that is easy to use and cost-efficient depending on your business needs. Agile is a very effective CRM system and can quickly access your customer/prospect information. Agile's ability to integrate the marketing automation, CRM, telephony, and analytics with current company procedures and solutions makes it difficult to consider other similar tools.
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We looked at setting up the IPAM Role within Microsoft Server but it did not work to the scale that SolarWinds IPAM could Support.There is a lot more information that SolarWinds IPAM gives you. The software helps to give a visual layout of your network and can also tell you the last time that the devices were connected. We had a hard time navigating the Microsoft Server version.
No photo available

Scalability

Agile CRM10.0
Based on 1 answer
This products Starts with a free Limited version. You can upgradeTo an affordable paid version with minimal features. There's also an enterprise version which is what I have. It's much more expensive, however it allows me to access the full range of features available.
Steven Davis profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Agile CRM is such an integral part of our business, that I can imagine life without it. If we didn't have it, it would mean missing important calls, not following up on key leads, and not having current contact information for many of our clients, vendors, and prospects.
  • In addition to cost savings, agile CRM also helps me save time. It's very responsive, so updating records is not a hassle. I particularly like being able to import details from someone's LinkedIn page without having the type of thing.
Mike Wittenstein profile photo
  • Using less resources for simple tasks.
  • Allowing network admins to do less documentation and more focus on the network.
  • Helps resolve tickets faster.
No photo available

Pricing Details

Agile CRM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

SolarWinds IP Address Manager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details