What users are saying about
Top Rated
62 Ratings
1 Ratings
Top Rated
62 Ratings
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Score 7.3 out of 101
1 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.3 out of 101

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Likelihood to Recommend

Agile CRM

Agile CRM is well suited if an existing customer business process is defined or drafted thoroughly. Agile allowed automating workflows and marketing to improve lead management and suppress tedious tasks so users can focus on more important matters. However, Agile CRM costs can increase significantly if you want additional features and customizations. If you know what you're doing with CRMs and marketing automation or customer contracts and management then AgileCRM is worth a try.
No photo available

Tabillo

  • It's well suited for simple data base applications: simple and fast to put together.
  • It's not as well suited if an application requires more complex logics/queries.
Christian Rochefort profile photo

Feature Rating Comparison

Sales Force Automation

Agile CRM
7.9
Tabillo
7.3
Customer data management / contact management
Agile CRM
8.7
Tabillo
7.3
Workflow management
Agile CRM
7.4
Tabillo
7.3
Territory management
Agile CRM
6.7
Tabillo
Opportunity management
Agile CRM
8.0
Tabillo
Integration with email client (e.g., Outlook or Gmail)
Agile CRM
8.7
Tabillo
Contract management
Agile CRM
7.6
Tabillo
Quote & order management
Agile CRM
6.6
Tabillo
Interaction tracking
Agile CRM
8.4
Tabillo
Channel / partner relationship management
Agile CRM
8.6
Tabillo

Customer Service & Support

Agile CRM
6.8
Tabillo
Case management
Agile CRM
7.0
Tabillo
Call center management
Agile CRM
6.4
Tabillo
Help desk management
Agile CRM
7.0
Tabillo

Marketing Automation

Agile CRM
8.5
Tabillo
Lead management
Agile CRM
8.6
Tabillo
Email marketing
Agile CRM
8.5
Tabillo

CRM Project Management

Agile CRM
6.7
Tabillo
5.5
Task management
Agile CRM
7.3
Tabillo
6.4
Billing and invoicing management
Agile CRM
5.7
Tabillo
Reporting
Agile CRM
7.0
Tabillo
4.5

CRM Reporting & Analytics

Agile CRM
6.8
Tabillo
Forecasting
Agile CRM
6.0
Tabillo
Pipeline visualization
Agile CRM
8.4
Tabillo
Customizable reports
Agile CRM
6.1
Tabillo

Customization

Agile CRM
7.9
Tabillo
8.2
Custom fields
Agile CRM
8.7
Tabillo
8.2
Custom objects
Agile CRM
7.8
Tabillo
Scripting environment
Agile CRM
6.6
Tabillo
API for custom integration
Agile CRM
8.6
Tabillo

Security

Agile CRM
8.0
Tabillo
8.2
Single sign-on capability
Agile CRM
8.3
Tabillo
Role-based user permissions
Agile CRM
7.6
Tabillo
8.2

Social CRM

Agile CRM
5.9
Tabillo
Social data
Agile CRM
5.8
Tabillo
Social engagement
Agile CRM
5.9
Tabillo

Integrations with 3rd-party Software

Agile CRM
7.9
Tabillo
Marketing automation
Agile CRM
7.8
Tabillo
Compensation management
Agile CRM
7.9
Tabillo

Platform

Agile CRM
8.0
Tabillo
Mobile access
Agile CRM
8.0
Tabillo

Pros

  • Easy to add new contacts whether manually or automatically as they fill in forms on site.
  • The banners feature is useful to flag important messages regarding certain users.
  • The email reporting is easy to see CTR open rate etc.
Victoria Hoete-Dodd profile photo
  • Extremely easy to learn
  • Fast to create
  • Easy to modify
  • Build powerful applications with very little effort
  • Absolutely no coding involved
Christian Rochefort profile photo

Cons

  • Reporting is lacking.
  • The more features needed, the pricier the plan.
  • Testing options are lacking.
No photo available
  • Cannot modify the user interface (it's generated automatically)
  • Does not support more advanced concepts
Christian Rochefort profile photo

Likelihood to Renew

Agile CRM10.0
Based on 2 answers
There was a little bit of a learning curve and some bumps along the way to managing this platform, but AgileCRM appears to be responsive to any challenges that arise, which I consider to be of vital importance.
Steven Davis profile photo
No score
No answers yet
No answers on this topic

Usability

Agile CRM10.0
Based on 1 answer
This is a feature rich, well organized and easy to use platform.
Steven Davis profile photo
No score
No answers yet
No answers on this topic

Reliability and Availability

Agile CRM10.0
Based on 1 answer
The training sessions are very helpful, because you have specialist that is available to answer any questions, guide you and coach you on how to dominate a certain feature of the platform. That being said,Whenever I have an issue that needs to be resolved, I can send email or call a support line. I usually use the support line.
Steven Davis profile photo
No score
No answers yet
No answers on this topic

Performance

Agile CRM10.0
Based on 1 answer
The performance of AgileCRM has been acceptable to date. I'm pleased with the ability to modify leads in the system and search for them and add groups to campaigns.
Steven Davis profile photo
No score
No answers yet
No answers on this topic

Support

Agile CRM5.7
Based on 2 answers
The online help isn't very helpful and the contact I've had with the support team left a lot to be desired.
Victoria Hoete-Dodd profile photo
No score
No answers yet
No answers on this topic

Online Training

Agile CRM10.0
Based on 1 answer
Each section of the AgileCRM platform has an instructional video that describes in detail all of the features of that section. I found this to be very instructional way to learn about each section. Whenever I had more questions, I could always schedule a conference call with a tutor..
Steven Davis profile photo
No score
No answers yet
No answers on this topic

Implementation

Agile CRM10.0
Based on 1 answer
Once I get everything set up, everything started to flow and I can see the major benefit of this platform to my business
Steven Davis profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Saleforce - Too expensive.SugarCRM - Versatile. Free. But Slow.Filemaker - Originally designed my own CRMWhich gave me full control of all functionality. But having an online system that is hosted in the cloud provides considerable advantages particularly when allowing access to remote users.
Steven Davis profile photo
  • Tabillo requires almost no knowledge to use compared to MS Access but cannot build complex applications.
  • Tabillo & Salesforce are both simple to learn and use but Tabillo will allow other than sales-centric types of applications to be created (more flexible).
Christian Rochefort profile photo

Scalability

Agile CRM10.0
Based on 1 answer
This products Starts with a free Limited version. You can upgradeTo an affordable paid version with minimal features. There's also an enterprise version which is what I have. It's much more expensive, however it allows me to access the full range of features available.
Steven Davis profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Agile CRM is such an integral part of our business, that I can imagine life without it. If we didn't have it, it would mean missing important calls, not following up on key leads, and not having current contact information for many of our clients, vendors, and prospects.
  • In addition to cost savings, agile CRM also helps me save time. It's very responsive, so updating records is not a hassle. I particularly like being able to import details from someone's LinkedIn page without having the type of thing.
Mike Wittenstein profile photo
  • Major improvement within our organization in terms of sharing vital up-to-date information
Christian Rochefort profile photo

Screenshots

Agile CRM

Pricing Details

Agile CRM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

Tabillo

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
1.  Data Migration, Private Cloud Implementation, Integrations, Analytics
Additional Pricing Details
Please contact us for Private Cloud, OnPremise versions of Tabillo