Agile Hive - SAFe in Jira vs. IBM Targetprocess

Daily activity management by using various kind of boards is very helpful to start the day with. Also, Backlog management is very good so it helps to keep track on the prioritized items. This can be used for all kind of Scrum activities by the Scrum master even for the Story management too. Also, it provides the required hierarchy levels, artifacts, boards, and workflows as an application in Jira. There is nothing to be shared as less appropriate while using SAFe.

Incentivized

Apptio Targetprocess is well suited to track work and progress of that work. In addition it is easy to tie that work to OKRs. Cost and hours rollup across the work hierarchy works well. Our users like the flexibility of Targetprocess and the ability to develop their own views and reports Scenarios where it is less appropriate is to do executive level reporting and develop reports that can pull in all of our time data since there is a 300k record limit

Incentivized

• Roadmapping in terms of defining epics and planning them across a timeline and across teams.
• Showing dependencies within teams and across teams and over time horizon.
• Create transparency throughout the product organization and teams about what is planned.

• Extremely flexible: We are able to setup work for different groups in ways that work best for them.
• Fantastic support group: They are extremely knowledgeable and helpful. I enjoy working with them.
• Automation: Their automation capabilities have saved us a lot of time.
• Customizing screens: We can go into code for the different entities, move fields around or hide them, add tabs or additional sections as needed to make for a streamlined user experience.
• Reporting: Their reporting is flexible and phenomenal. There are so many different ways to pull data and the interface is easy to use.
• Their user guide is well built and extremely helpful.

Incentivized

• I believe the training and support could be more hands on and easier.
• The Agile Hive - SAFe in Jira product can be a bit robust to understand.
• Having Knowledge transfer videos can help more than documentations.

Incentivized

• Every feature in this amazing application is of unique importance and also quite friendly in nature that doesn’t consume a lot of time and energy as well.
• For me, there is nothing to take care of in this specific application only sometimes it shows errors while updating but that’s not a big deal.

Incentivized

Targetprocess is the most flexible application for tracking work among teams that we have found. This power comes from near limitless ability to customize your views on the work tracked in the system, and from the myriad reporting options to draw metrics and stats out of the data there. Custom fields, processes, and mashups all add to this flexibility and appeal.

Incentivized

The UI is intuitive and consistent. The complexity of the app means there is a steep learning curve though, but it is well worth putting in the effort to get the most out of the tool. We have some team members who are learning new ways of doing things after 1-2 years of working in Targetprocess.

Incentivized

Some minor outages are experienced, though these tend to pass within an hour usually and work can continue

Incentivized

Reports are fast loading, considering they can refresh in a second or less and we have 7 years of work tracked in over 40k entities. Pages can load slowly when the views are very busy, but not frustratingly. I am a console user most of my career and generally prefer it over webUI interfaces, but Targetprocess won me over from the beginning and I spend half my day using it now.

Incentivized

TargetProcess' support is one of its strengths. The support team is very responsive and helpful when there is a problem but they're also proactive in providing good release notes and engaging with the community through a voting scheme to influence the priority of new features.

The team also releases new versions frequently with new features but with no knock-ons to currently working features.

Incentivized

You should take some time to get everyone to agree how the system should be setup before work starts being tracked in Targetprocess, this avoids difficult and disruptive changes to processes or plugins later when everyone relies on it daily.

Incentivized

During our RFP and demo rating Apptio Targetprocess came out with the highest score by 3% and was the more cost effective of the closer rival. It rated the highest in 4 out of the 8 categories we graded and had one of the most cost effective implementation costs and ranked the highest in overall requirements by 8%.

We use the hosted version of Targetprocess and have never run into limitations or degraded performance due to scalability. Excellent performance over 7 years!

Incentivized

• More transparency.
• Better product decisions.
• Saving time and resources.
• Less critical dependencies.

• Firstly visibility was crucial deliverable as you can only measure it if you see it
• Agility Health measures have increased by 25%
• Features cycle time which we vcanb clearly measure now across the ART has improved by 49% over the past 3 years
• Cleared and more effective and measurable PI Planning events
• PI Objectives achieved rate is now 80%+ vs 55% when we started

Incentivized