What users are saying about
2 Ratings

Confluence

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Top Rated
748 Ratings
2 Ratings
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Score 7.9 out of 101

Confluence

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
748 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.9 out of 101

Add comparison

Likelihood to Recommend

AgileCraft

1) Forecasting & Release Planning
2) Scaling Agile at enterprise level
3) To maintain transparency, lot of information radiators, games, reports are available enabling transparency at portfolio level
Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG profile photo

Confluence

In a larger organization, performance/responsiveness may not be as big an issue, and may be a cost worth paying for a cohesive product that could be used company-wide. In order to attract smaller businesses, it would have to really optimize performance to feel "lean" enough to be worth using. For support ticket tracking, especially when integrated with HipChat, I found Confluence to be a powerful tool, but for agile/scrum there are better tools out there that are more specialized to accommodate the requirements of the process.
David McCann profile photo

Feature Rating Comparison

Project Management

AgileCraft
9.2
Confluence
7.3
Task Management
AgileCraft
10.0
Confluence
7.3
Resource Management
AgileCraft
10.0
Confluence
Scheduling
AgileCraft
9.0
Confluence
7.1
Team Collaboration
AgileCraft
9.0
Confluence
Support for Agile Methodology
AgileCraft
10.0
Confluence
Document Management
AgileCraft
7.0
Confluence
Timesheet Tracking
AgileCraft
9.0
Confluence
Change request and Case Management
AgileCraft
9.0
Confluence
Budget and Expense Management
AgileCraft
10.0
Confluence
Gantt Charts
AgileCraft
Confluence
7.3
Workflow Automation
AgileCraft
Confluence
7.6
Mobile Access
AgileCraft
Confluence
7.0
Search
AgileCraft
Confluence
7.2
Visual planning tools
AgileCraft
Confluence
7.6

Professional Services Automation

AgileCraft
9.0
Confluence
Quotes/estimates
AgileCraft
10.0
Confluence
Project & financial reporting
AgileCraft
8.0
Confluence

Communication

AgileCraft
Confluence
7.8
Chat
AgileCraft
Confluence
6.5
Notifications
AgileCraft
Confluence
7.9
Discussions
AgileCraft
Confluence
8.2
Surveys
AgileCraft
Confluence
7.3
Internal knowledgebase
AgileCraft
Confluence
8.9
Integrates with GoToMeeting
AgileCraft
Confluence
6.0
Integrates with Gmail and Google Hangouts
AgileCraft
Confluence
8.5
Integrates with Outlook
AgileCraft
Confluence
9.0

File Sharing & Management

AgileCraft
Confluence
8.2
Versioning
AgileCraft
Confluence
9.1
Video files
AgileCraft
Confluence
7.4
Audio files
AgileCraft
Confluence
8.1
Document collaboration
AgileCraft
Confluence
8.3
Access control
AgileCraft
Confluence
8.3
Advanced security features
AgileCraft
Confluence
8.1
Integrates with Google Drive
AgileCraft
Confluence
7.6
Device sync
AgileCraft
Confluence
8.3

Pros

  • Effective Sprint planning : Sprint planning can be done using Planning Poker in AgileCraft by clicking Team > Manage > Other > Estimation Games very effectively for distributed teams.
  • Team Capacity Allocation Report: After tasks are created at team or program level, the report from AgileCraft cab be pulled and can be verified that no team member is under or over allocated. A report can be generated by navigating to Team > Manage > Assign Tasks.
  • Effective Requirement trace-ability: To maintain requirements trace-ability follow the steps below:
  • Upload test cases against the story/requirement. once uploaded test cases will be visible under that story
  • Execute Test cases in AgileCraft and mark them as Pass/Fail based on the actual outcome
  • Based on test results, The acceptance criterion's can be marked as “Pass” or “Fail” & if marked failed corresponding defect can be logged & can be attached with the story
  • So against each story we can easily see whether all test cases been executed or not & which acceptance criterion's are failed & how many defects are in open or close state.
  • Daily Scrum: In AgileCraft, the option to run a daily stand-up is available from Team > Manage > Daily Standups. Selecting the sprint number opens the daily stand-up meeting window in which each team member's tasks are visible and hours can be burned against them. Conduct Scrum meetings in AgileCraft, and burn each associate hour against the tasks created during the meeting. The burn-down chart can be generated & viewed during the stand-up to check whether the team is on track.
Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG profile photo
  • Confluence tries to provide a lot of team collaboration features under one cohesive product, and it succeeds in giving the user an integrated experience throughout its product(s).
  • Confluence is highly configurable to suit different needs and processes a team may have for managing their work.
  • Confluence has a developer API which offers even further customization and automation possibilities.
David McCann profile photo

Cons

  • Program level metrics & Scorecards: Though we can generate few metrics & scorecards but I feel few more metrics can be added like velocity acceleration , team improvement rate.
  • QA team often come to me regarding the test case tagging, it is very difficult to search particular test case here so I feel advance search feature should be provided.
  • Program Planning: In Agilecraft program tracker if we have lot of multiple dependencies & where situation demands to look at our features holistically across the entire landscape of the solution, it did not provide proper support.
  • Also If I need to take a call at which sprint need to be optimized I did not get that decision making enablement here.
Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG profile photo
  • Confluence as a whole is very resource intensive and runs extremely slowly. This was the main reason our team abandoned it as our scrum tracking solution.
  • The number of configuration options can cause the application to be confusing if you're wanting to tweak any of the defaults.
  • The relationship between Kanban, backlog and sprint views could be particularly counter-intuitive.
David McCann profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Confluence10.0
Based on 15 answers
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Charles Thomasset, MBA profile photo

Usability

No score
No answers yet
No answers on this topic
Confluence9.2
Based on 4 answers
It's overall pretty straightforward and intuitive. You get a simple editing window that presents a live view of your formatted document, plus a toolbar for formatting options. If you're familiar with any word processing program (Google Docs, Word, etc) you should be able to master Confluence without much (if any) difficulty.
Sean Scott profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Confluence10.0
Based on 2 answers
It is always on, always ready. It is very adaptable and reliable.
No photo available

Performance

No score
No answers yet
No answers on this topic
Confluence10.0
Based on 1 answer
Pages load quickly. If something closes abruptly (such as the browser), it lets us know when work needs to be reviewed/saved/deleted to avoid any unintentional overrides.
No photo available

Support

No score
No answers yet
No answers on this topic
Confluence8.1
Based on 3 answers
I have not had a lot of support experiences with Atlassian, but of the few I have, I wasn't very satisfied with the results. I found that multiple people would respond to the issue at various stages, requiring re-communication (even though the support system stores everything and shows it to both them and you). Often responses came at odd hours, resulting in 24+ hour turnaround on basic responses, even if you respond right away. Support often asks you to do things which require downtime, and don't seem sympathetic if your organization requires that downtime to be done off-hours. This makes it difficult to resolve issues in a timely manner, if at all.I must note that I have not opened a support incident with them in close to 2 years, and it's my understanding from colleagues that there has been much improvement. My comments and ratings reflect my older experiences.
Brian Scholer profile photo

Implementation

No score
No answers yet
No answers on this topic
Confluence9.0
Based on 1 answer
Great process overall
No photo available

Alternatives Considered

JIRA basic version do not have basic support for test management, capacity planning & forecasting.

Rally is good & rich in features but if you want to implement safe , Agilecraft is definitely a better choice.
Rally supports safe but I did not get good support from technical desk & few features are really cumbersome to use.

HP Quality Center 11 supports agile teams well but I found it pretty costly.
Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG profile photo
Confluence was trying to be too much for our needs; we needed a scrum process management tool and Microsoft Visual Studio Team System turned out to have the exact set of features we needed.
David McCann profile photo

Scalability

No score
No answers yet
No answers on this topic
Confluence10.0
Based on 1 answer
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
No photo available

Return on Investment

  • Able to forecast & plan releases well using agilecraft leading to quality on time delivery.
  • Distributed teams are able to collaborate well, be it be daily scrum, retrospective, estimation though this. Also team members love the gamification part & they have fun using this tool. Earlier we use to face challenges due to distributed teams but after AgileCraft, collaboration & communication was no longer a challenge & we are able to see improvement not only in team velocity, but also team satisfaction.
  • Simplest tool to implement safe, scaling is always a problem with most of the agile tools but agilecraft helps in smoother implementation of safe practices & principles.
Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG profile photo
  • Confluence has greatly improved our internal processes for projects and planning. We used to be a culture that emailed word docs back and forth, or just stored them in a common network area before Confluence (the stone age I know!). We're more efficient due to this now.
  • We've used Confluence to create more of an importance on detailed documentation and notes on our environment (servers, applications, etc.). The amount of valuable documentation that we have is orders of magnitude more than we had pre-Confluence.
Paul Chauvet profile photo

Pricing Details

AgileCraft

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Confluence

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details