Agiled vs. Aptean CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Agiled
Score 9.6 out of 10
N/A
Agiled is presented as an all-in-one business management app, supporting task and project management, and including a CRM, from the company of the same name in Houston.N/A
Aptean CRM
Score 8.7 out of 10
N/A
CDC Software (CDC) and Consona Corporation (Consona), both enterprise application software (EAS) providers of on-premise and cloud technologies to form Aptean in 2012. Onyx supports more than 1,700 mid-market and enterprise customers in approximately 50 countries. While Onyx is largely known for its on-premise horizontal customer relationship management software suite, it also provides industry specific versions for the healthcare, financial services, professional services, contact center, high…N/A
Pricing
AgiledAptean CRM
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AgiledAptean CRM
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
AgiledAptean CRM
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
AgiledAptean CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Agiled
6.0
1 Ratings
24% below category average
Aptean CRM
9.2
2 Ratings
18% above category average
Customer data management / contact management4.01 Ratings10.02 Ratings
Workflow management3.01 Ratings9.02 Ratings
Territory management7.01 Ratings9.02 Ratings
Opportunity management9.01 Ratings9.02 Ratings
Contract management9.01 Ratings10.02 Ratings
Quote & order management9.01 Ratings9.02 Ratings
Interaction tracking1.01 Ratings9.02 Ratings
Channel / partner relationship management6.01 Ratings9.02 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings9.02 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Agiled
6.0
1 Ratings
22% below category average
Aptean CRM
9.7
2 Ratings
26% above category average
Case management10.01 Ratings9.02 Ratings
Help desk management2.01 Ratings10.01 Ratings
Call center management00 Ratings10.02 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Agiled
2.0
1 Ratings
116% below category average
Aptean CRM
9.5
2 Ratings
23% above category average
Lead management3.01 Ratings10.02 Ratings
Email marketing1.01 Ratings9.02 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Agiled
6.7
1 Ratings
12% below category average
Aptean CRM
9.0
2 Ratings
17% above category average
Task management4.01 Ratings10.02 Ratings
Billing and invoicing management9.01 Ratings9.02 Ratings
Reporting7.01 Ratings8.02 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Agiled
4.5
1 Ratings
51% below category average
Aptean CRM
9.0
2 Ratings
17% above category average
Forecasting1.01 Ratings9.02 Ratings
Customizable reports8.01 Ratings9.02 Ratings
Pipeline visualization00 Ratings9.02 Ratings
Customization
Comparison of Customization features of Product A and Product B
Agiled
10.0
1 Ratings
28% above category average
Aptean CRM
9.0
2 Ratings
18% above category average
API for custom integration10.01 Ratings9.01 Ratings
Custom fields00 Ratings9.02 Ratings
Custom objects00 Ratings9.02 Ratings
Scripting environment00 Ratings9.01 Ratings
Security
Comparison of Security features of Product A and Product B
Agiled
9.0
1 Ratings
8% above category average
Aptean CRM
8.5
2 Ratings
2% above category average
Single sign-on capability10.01 Ratings9.02 Ratings
Role-based user permissions8.01 Ratings8.02 Ratings
Platform
Comparison of Platform features of Product A and Product B
Agiled
4.0
1 Ratings
61% below category average
Aptean CRM
9.0
1 Ratings
18% above category average
Mobile access4.01 Ratings9.01 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Agiled
-
Ratings
Aptean CRM
9.5
1 Ratings
27% above category average
Social data00 Ratings10.01 Ratings
Social engagement00 Ratings9.01 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Agiled
-
Ratings
Aptean CRM
9.5
1 Ratings
28% above category average
Marketing automation00 Ratings10.01 Ratings
Compensation management00 Ratings9.01 Ratings
Best Alternatives
AgiledAptean CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
Enterprises
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AgiledAptean CRM
Likelihood to Recommend
7.0
(1 ratings)
9.0
(2 ratings)
Usability
7.0
(1 ratings)
9.0
(1 ratings)
Support Rating
10.0
(1 ratings)
9.0
(1 ratings)
User Testimonials
AgiledAptean CRM
Likelihood to Recommend
Agiled
Agiled is suited for submitting contracts and getting them signed quickly with the help of their public links and digital signature features. It is also well suited for submitting invoices to clients and getting them paid with their PayPal and Wise integration. Organizing and keeping track of a large database of clients and leads may be difficult since the CRM doesn't currently support email and message tracking per client but does offer multiple clients per project which is helpful for managing complex projects with multiple team members and clients.
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Aptean
As I am highly satisfied with the working of Apteama CRM I would like to recommend it to everyone with all sizes of the firm as it is ideal for firms from small to large ones. With its features, I can guarantee the best CRM solutions along with marketing automation. Although I am looking forward to it to offer more customizations.
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Pros
Agiled
  • Invoicing
  • Business overview
  • Contracts
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Aptean
  • Simple: it isn't too convoluted with too many features
  • Flexible: user-defined fields are able to be added to every segment of both opportunities and incidents
  • Dynamic: Integrates with the existing ERP system to pass customer and vendor data back and forth
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Cons
Agiled
  • CRM
  • Proposals
  • Scheduling
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Aptean
  • I was expecting some more flexibility in it.
  • Its customer support is highly non-vigilant and should learn how to work responsibly.
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Usability
Agiled
While some of the book keeping features of Agiled have helped me to keep my business in order and provide contracts and invoices to my clients online so we don't need to meet in person every time, the main reason I bought Agiled was to keep track of leads and client communication to better understand what is and isn't working in terms of lead acquisition. This has not been easy since Agiled still can't track communication well and is still clunky when viewing and organizing contacts. I hope it will improve as the team behind it seems to be working hard.
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Aptean
Its simple yet full-fledged interface is doing wonders in making our work time- effective. It is not just cost-effective but the marketing automation and sales force automation has proved very beneficial for us. By the grace of its reports, we can analyze intricacies.
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Support Rating
Agiled
Every time I reach out to Agiled they get back with me very quickly and seem to want to help me. They are constantly releasing updates and improvements which makes me hopeful for the future. I look forward to the day automation and CRM improvements are made. This will be a game changer.
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Aptean
Apean CRM gives adaptability in working hours to timetables and they give client service all day, every day. This application has progressed highlights CRM, Distribution of the executives, announcing/investigation. Thing and Support are simple to utilize and easy to adjust subject to the business. Modify reports and structures we can associate with no issue.
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Alternatives Considered
Agiled
No answers on this topic
Aptean
IntuitiveERP included this CRM package with our license, so there was no extra cost to implement it. Salesforce is expensive so we felt that we could use this package to justify our need for CRM by implementing this package, and if it was improving our sales we could say that a larger package would give the ROI we expect.
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Return on Investment
Agiled
  • Better keep track of contracts
  • Better understand income and expenses
  • Centralized business details
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Aptean
  • Improved interaction with customers for incident management.
  • Greatly improved opportunity management.
  • Lead management for marketing is improved and centralized.
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ScreenShots