Agiled vs. Infor CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Agiled
Score 9.6 out of 10
N/A
Agiled is presented as an all-in-one business management app, supporting task and project management, and including a CRM, from the company of the same name in Houston.N/A
Infor CRM
Score 6.0 out of 10
N/A
Infor CRM delivers tools for individuals, teams, and companies focused on increasing sales performance and the insights to optimize sales, marketing, and service strategy and execution. Infor CRM provides sales teams with rich customer information from interactions and transactions across the business and accommodates the modern flexible workforce with multiple access methods. Robust process automation capabilities enable efficiencies and the application of best practices across sales…N/A
Pricing
AgiledInfor CRM
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AgiledInfor CRM
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
AgiledInfor CRM
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
AgiledInfor CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Agiled
6.0
1 Ratings
24% below category average
Infor CRM
7.8
9 Ratings
2% above category average
Customer data management / contact management4.01 Ratings8.48 Ratings
Workflow management3.01 Ratings10.07 Ratings
Territory management7.01 Ratings5.46 Ratings
Opportunity management9.01 Ratings8.46 Ratings
Contract management9.01 Ratings5.74 Ratings
Quote & order management9.01 Ratings7.34 Ratings
Interaction tracking1.01 Ratings10.08 Ratings
Channel / partner relationship management6.01 Ratings10.08 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings5.48 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Agiled
6.0
1 Ratings
22% below category average
Infor CRM
8.3
4 Ratings
10% above category average
Case management10.01 Ratings10.03 Ratings
Help desk management2.01 Ratings10.03 Ratings
Call center management00 Ratings5.03 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Agiled
2.0
1 Ratings
116% below category average
Infor CRM
2.5
8 Ratings
100% below category average
Lead management3.01 Ratings3.97 Ratings
Email marketing1.01 Ratings1.06 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Agiled
6.7
1 Ratings
12% below category average
Infor CRM
4.2
7 Ratings
57% below category average
Task management4.01 Ratings7.17 Ratings
Billing and invoicing management9.01 Ratings3.61 Ratings
Reporting7.01 Ratings2.15 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Agiled
4.5
1 Ratings
51% below category average
Infor CRM
4.2
8 Ratings
58% below category average
Forecasting1.01 Ratings3.64 Ratings
Customizable reports8.01 Ratings2.18 Ratings
Pipeline visualization00 Ratings7.05 Ratings
Customization
Comparison of Customization features of Product A and Product B
Agiled
10.0
1 Ratings
28% above category average
Infor CRM
8.6
9 Ratings
13% above category average
API for custom integration10.01 Ratings10.06 Ratings
Custom fields00 Ratings10.09 Ratings
Custom objects00 Ratings7.07 Ratings
Scripting environment00 Ratings7.24 Ratings
Security
Comparison of Security features of Product A and Product B
Agiled
9.0
1 Ratings
8% above category average
Infor CRM
10.0
8 Ratings
18% above category average
Single sign-on capability10.01 Ratings10.06 Ratings
Role-based user permissions8.01 Ratings10.06 Ratings
Platform
Comparison of Platform features of Product A and Product B
Agiled
4.0
1 Ratings
61% below category average
Infor CRM
5.0
4 Ratings
40% below category average
Mobile access4.01 Ratings5.04 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Agiled
-
Ratings
Infor CRM
3.5
2 Ratings
70% below category average
Social data00 Ratings4.02 Ratings
Social engagement00 Ratings3.02 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Agiled
-
Ratings
Infor CRM
2.9
4 Ratings
84% below category average
Marketing automation00 Ratings3.04 Ratings
Compensation management00 Ratings2.71 Ratings
Best Alternatives
AgiledInfor CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Enterprises
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AgiledInfor CRM
Likelihood to Recommend
7.0
(1 ratings)
9.0
(17 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(8 ratings)
Usability
7.0
(1 ratings)
7.8
(4 ratings)
Availability
-
(0 ratings)
9.0
(1 ratings)
Support Rating
10.0
(1 ratings)
8.0
(1 ratings)
User Testimonials
AgiledInfor CRM
Likelihood to Recommend
Agiled
Agiled is suited for submitting contracts and getting them signed quickly with the help of their public links and digital signature features. It is also well suited for submitting invoices to clients and getting them paid with their PayPal and Wise integration. Organizing and keeping track of a large database of clients and leads may be difficult since the CRM doesn't currently support email and message tracking per client but does offer multiple clients per project which is helpful for managing complex projects with multiple team members and clients.
Read full review
Infor
If you have a mobile workforce, it likely wouldn't be as appropriate (keep in mind we're using the desktop client, and have very limited experience with the web app). It is well suited if your business needs lots of custom processes- find a good vendor. We utilize SimpleSoft out of Ohio, and they have been excellent. Key question: think about where your business is going to be in 5-10 years, and will this CRM solution be able to grow with us?
Read full review
Pros
Agiled
  • Invoicing
  • Business overview
  • Contracts
Read full review
Infor
  • Saleslogix functionality can be managed to a very granular level for each individual using it. Within the users profile you can restrict access to modules, remove write permission, remove export privileges, etc.
  • Saleslogix has one of the best sync engines I have ever seen. If you allow your outside sales reps to have their own database, they can modify customer record while off line and when they do have internet access they can sync changes in both directions. This functionality works great when you have inside and outside sales staff covering the same territory.
  • Saleslogix can be customized using Visual Basic Code syntax. This is a positive aspect as well as a negative. Our existing Saleslogix is so customized that if we were to upgrade to 8.0 it would cost us over $20k to redo some of the customizations. Upgrades are frequently incompatible with customizations.
Read full review
Cons
Agiled
  • CRM
  • Proposals
  • Scheduling
Read full review
Infor
  • InforCRM has made dramatic improvements in the web client though in some cases it has been painfully slow to get the most needed things updated. An example is the slow speed of the web client. The newest update is supposed to fix this.
  • The web client does not autosave, so users have to remember to hit the 'save' button at each screen. This is the biggest complaint of users going from the desktop client to the web client.
  • I personally would like to see data panes (account, contact, etc.) with the capability to set up a different view for each team and/or security level that would access the data.
Read full review
Likelihood to Renew
Agiled
No answers on this topic
Infor
Because we've already made the investment in the original on-premise version, the cost per user is relatively low. The product has grown with us and we can now choose a LAN or Web client version and host the site internally, giving us total control of our data. The iPhone and iPad versions allow the sales team quick access in the field and the voice-to-text option is quite handy. SalesLogix doesn't require that our technology stack be constantly up to date which again, keeps our cost down. They are always making enhancements to the product and we can choose to update/upgrade when those enhancements appeal to us enough to justify adding the service pack.
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Usability
Agiled
While some of the book keeping features of Agiled have helped me to keep my business in order and provide contracts and invoices to my clients online so we don't need to meet in person every time, the main reason I bought Agiled was to keep track of leads and client communication to better understand what is and isn't working in terms of lead acquisition. This has not been easy since Agiled still can't track communication well and is still clunky when viewing and organizing contacts. I hope it will improve as the team behind it seems to be working hard.
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Infor
It can be a bit slow at times. Its that refresh don't always need to refresh slowing down the user.
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Support Rating
Agiled
Every time I reach out to Agiled they get back with me very quickly and seem to want to help me. They are constantly releasing updates and improvements which makes me hopeful for the future. I look forward to the day automation and CRM improvements are made. This will be a game changer.
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Infor
We utilize the support of a local-ish vendor. SimpleSoft is their name. they are great, and very responsive
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Alternatives Considered
Agiled
No answers on this topic
Infor
We selected INFOR CRM over Salesforce simply because it was affordable and didn't have so many 'bells & whistles' that Salesforce has that we were not using. We didn't realize that the compatibility with upgrades were going to be such an issue.
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Return on Investment
Agiled
  • Better keep track of contracts
  • Better understand income and expenses
  • Centralized business details
Read full review
Infor
  • It's a CRM, so using a CRM as opposed to not using one is typically a step in the right direction.
  • Slightly lower TCO than other CRMs.
  • Complete end-to-end workflows allow you to quantify and analyze every step in the business process, leading to improved efficiency.
Read full review
ScreenShots

Infor CRM Screenshots

Screenshot of Infor CRM (Lead Detail)Screenshot of Infor CRM (Account Detail)Screenshot of Infor CRM (Mobile)