Agiled vs. Soffront CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Agiled
Score 9.6 out of 10
N/A
Agiled is presented as an all-in-one business management app, supporting task and project management, and including a CRM, from the company of the same name in Houston.N/A
Soffront CRM
Score 7.0 out of 10
Enterprise companies (1,001+ employees)
Soffront offers Soffront CRM Software for Sales, Marketing and Service, which the vendor says is a comprehensive, yet user-friendly platform. All submitted, assigned and resolved cases are tracked within a customizable dashboard. Customer support ticket submissions are automatically routed to the most knowledgeable reps, ensuring the best support. Service Level Agreement (or SLA) Alerts make sure support never falls below committed levels of service. According to the vendor, the product…
$20
per month
Pricing
AgiledSoffront CRM
Editions & Modules
No answers on this topic
1,000 Emails
$4.00
per month
5,000 Emails
$15.00
per month
10,000 Emails
$25.00
per month
Offerings
Pricing Offerings
AgiledSoffront CRM
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
AgiledSoffront CRM
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
AgiledSoffront CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Agiled
6.0
1 Ratings
24% below category average
Soffront CRM
7.8
2 Ratings
2% above category average
Customer data management / contact management4.01 Ratings9.02 Ratings
Workflow management3.01 Ratings6.02 Ratings
Territory management7.01 Ratings7.31 Ratings
Opportunity management9.01 Ratings00 Ratings
Contract management9.01 Ratings00 Ratings
Quote & order management9.01 Ratings00 Ratings
Interaction tracking1.01 Ratings00 Ratings
Channel / partner relationship management6.01 Ratings9.02 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Agiled
6.0
1 Ratings
22% below category average
Soffront CRM
5.0
2 Ratings
40% below category average
Case management10.01 Ratings5.02 Ratings
Help desk management2.01 Ratings5.02 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Agiled
2.0
1 Ratings
116% below category average
Soffront CRM
9.5
2 Ratings
23% above category average
Lead management3.01 Ratings10.02 Ratings
Email marketing1.01 Ratings9.02 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Agiled
6.7
1 Ratings
12% below category average
Soffront CRM
6.1
2 Ratings
22% below category average
Task management4.01 Ratings8.21 Ratings
Billing and invoicing management9.01 Ratings00 Ratings
Reporting7.01 Ratings4.02 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Agiled
4.5
1 Ratings
51% below category average
Soffront CRM
4.7
2 Ratings
47% below category average
Forecasting1.01 Ratings4.02 Ratings
Customizable reports8.01 Ratings4.02 Ratings
Pipeline visualization00 Ratings6.02 Ratings
Customization
Comparison of Customization features of Product A and Product B
Agiled
10.0
1 Ratings
28% above category average
Soffront CRM
7.0
2 Ratings
8% below category average
API for custom integration10.01 Ratings00 Ratings
Custom fields00 Ratings7.02 Ratings
Security
Comparison of Security features of Product A and Product B
Agiled
9.0
1 Ratings
8% above category average
Soffront CRM
7.0
2 Ratings
17% below category average
Single sign-on capability10.01 Ratings6.02 Ratings
Role-based user permissions8.01 Ratings8.02 Ratings
Platform
Comparison of Platform features of Product A and Product B
Agiled
4.0
1 Ratings
61% below category average
Soffront CRM
7.0
2 Ratings
7% below category average
Mobile access4.01 Ratings7.02 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Agiled
-
Ratings
Soffront CRM
6.0
2 Ratings
19% below category average
Social data00 Ratings7.02 Ratings
Social engagement00 Ratings5.02 Ratings
Best Alternatives
AgiledSoffront CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Enterprises
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AgiledSoffront CRM
Likelihood to Recommend
7.0
(1 ratings)
7.0
(2 ratings)
Usability
7.0
(1 ratings)
8.0
(1 ratings)
Support Rating
10.0
(1 ratings)
7.0
(1 ratings)
User Testimonials
AgiledSoffront CRM
Likelihood to Recommend
Agiled
Agiled is suited for submitting contracts and getting them signed quickly with the help of their public links and digital signature features. It is also well suited for submitting invoices to clients and getting them paid with their PayPal and Wise integration. Organizing and keeping track of a large database of clients and leads may be difficult since the CRM doesn't currently support email and message tracking per client but does offer multiple clients per project which is helpful for managing complex projects with multiple team members and clients.
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Soffront
Lead generation and follow-up with sales are well suited. Social media integration and reporting/dashboards for insights can be improved.
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Pros
Agiled
  • Invoicing
  • Business overview
  • Contracts
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Soffront
  • The email marketing platform is wonderful. It allows for tracking and you can do AB testing with it as well.
  • Landing page and form placement with other companies have also been easy. Regardless of website or landing page that you use the forms integrate and you get an email notification whenever a new lead is added to the database.
  • The overall layout of the CRM is also nice to use. You can open up different tabs with information on and then go back to a previous tab without having to use the browser controls. It makes navigating and comparing information very easy to do.
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Cons
Agiled
  • CRM
  • Proposals
  • Scheduling
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Soffront
  • Reporting
  • Loyalty features
  • Social media integration
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Usability
Agiled
While some of the book keeping features of Agiled have helped me to keep my business in order and provide contracts and invoices to my clients online so we don't need to meet in person every time, the main reason I bought Agiled was to keep track of leads and client communication to better understand what is and isn't working in terms of lead acquisition. This has not been easy since Agiled still can't track communication well and is still clunky when viewing and organizing contacts. I hope it will improve as the team behind it seems to be working hard.
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Soffront
Intuitive UI. Responsive. Features can be accessed very easily. Not a lot of big white spaces between fields and buttons. Straightforward.
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Support Rating
Agiled
Every time I reach out to Agiled they get back with me very quickly and seem to want to help me. They are constantly releasing updates and improvements which makes me hopeful for the future. I look forward to the day automation and CRM improvements are made. This will be a game changer.
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Soffront
Reaction times and relationship with vendor is very good. Good answers and solutions to problems/issues logged.
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Alternatives Considered
Agiled
No answers on this topic
Soffront
Soffront performs many of the same functions as both of these providers but it offers a great deal more all in one place. I do not have to log into different programs or switch programs to get the information that I need. This has greatly increased efficiency. The pricing for Soffront is also better when you add in the other features that it comes with, in fact it saved me money when I switched.
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Return on Investment
Agiled
  • Better keep track of contracts
  • Better understand income and expenses
  • Centralized business details
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Soffront
  • The software has been positive for especially on the email marketing side. I have seen about a 23% increase in revenue and new contacts by using the email marketing feature.
  • The landing page and form integration has averaged me about 20 new leads a month for my business which is plenty to keep us busy and on track for growth of the business.
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ScreenShots

Soffront CRM Screenshots

Screenshot of Customer Service Dashboard