What users are saying about
2 Ratings
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Score 7.7 out of 101
15 Ratings
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Score 8.3 out of 101

Likelihood to Recommend

AgileOne AccelerationVMS

With so many agencies submitting candidates and only a few being reviewed at a time the chance of a candidate making it to a review and in front of a hiring manager is low.
No photo available

Calabrio ONE

Calabrio has been great for our education environment. We have the ability to access live calls, recorded calls and evaluate based on the duration of calls. I would like to see the Reporting tab transformed and allow for more customizable reports. Overall, we have had success with Calabrio and we look forward to our partnership.
Beth Bax profile photo

Pros

AgileOne AccelerationVMS

  • Centralized location
No photo available

Calabrio ONE

  • Quality Management (call recordings, evaluations of said calls) is an area where Calabrio has done a particularly good job. It is a solid product and they continue to refine it.
  • Customer Service - since we purchased the product, customer service has always been spot on for Calabrio - they have worked hard to ensure their existing customers remain happy while continuing to evolve and bring on new customers.
  • Innovation - with their ear to the ground, so to speak, Calabrio forges ahead and does a great job of implementing features per customer requests and makes every effort to ensure the needs are taken care of either via API or upgrade feature.
Joel Severson profile photo

Cons

AgileOne AccelerationVMS

  • There are so many other agencies submitting candidates it is hard to make a placement
  • Only a few candidates are reviewed at a time and sent to the hiring managers
  • Lack of feedback
No photo available

Calabrio ONE

  • WorkForce Management - it has recently come to my attention that the people in my company who are using the WFM portion of the suite are less happy with it. Apparently the reporting features and exact requirements needed are not being met by the product.
  • Fail over functionality for on-prem SQL configurations is completely lacking. It is our one weak spot in the Calabrio ONE chain.
  • Contact with customers. I know that sounds weird for a company who prides itself on its ability to listen and strengthen customer relations - but sometimes within a company (mine) there is less than "quality communication" between IT and business ends of the company. Calabrio does a great job talking with IT, but I think our business side has missed having the same quality of service - may be due to our own failures at communication. Not sure, honestly.
Joel Severson profile photo

Alternatives Considered

AgileOne AccelerationVMS

We have made several placements through Fieldglass - not sure how their review process differs from Agile-1
No photo available

Calabrio ONE

Switched over from an older system that was often confusing, had an old look and feel to it, and bad customer service.
Sara de la Fuente profile photo

Return on Investment

AgileOne AccelerationVMS

  • Have not made a placement through Agile-1 yet
  • Lack of feedback leaves us wondering why our candidate was not a fit
No photo available

Calabrio ONE

  • Managers and counselors find the system to be user-friendly.
Sara de la Fuente profile photo

Screenshots

AgileOne AccelerationVMS

Pricing Details

AgileOne AccelerationVMS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Calabrio ONE

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details

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