What users are saying about

HotSchedules

Top Rated
216 Ratings

AgileOne AccelerationVMS

2 Ratings
Score 7.9 out of 101

HotSchedules

Top Rated
216 Ratings
Score 8.3 out of 101

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Likelihood to Recommend

AgileOne AccelerationVMS

With so many agencies submitting candidates and only a few being reviewed at a time the chance of a candidate making it to a review and in front of a hiring manager is low.
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HotSchedules

It is well suited once there are more than 20 employees and with multiple different departments or schedules. With most of our employees being younger having something digital appeals to them and is easy for then to understand. I do feel that sometimes our older employees that are less tech savvy fight it bit. Also with a smaller staff, it is a bit too much unless they are spread out and rarely talk or see a manager.
Charles Wessels profile photo

Pros

  • Centralized location
No photo available
  • HotSchedules helps to manage labor costs. We are able to enter labor forecasts, special events, weather, etc. and compare anywhere from last week or last year to the current week. This simple feature is huge when it comes to managing profits and labor costs.
  • HotSchedules prevents scheduling errors. Employees can block out when they are not available as well as show when they are available and that makes scheduling much easier. Schedule requests are documented as to the date when submitted and managers can prevent last minute requests by setting due dates for all scheduling requests.
  • Communication: Everyone's phone numbers and emails are in the program which helps us contact each other with the simple press of a button. If we are ever short staffed or need to call someone in, we can send a message to the masses or quickly text/call someone. Gone are the days of having to go look up staff phone numbers in a file or office computer when you are slammed with a lunch or dinner.
  • Documentation: the log-book feature is such an important tool for the restaurant. We are able to document everything such as employee or guest incidents, repair and maintenance issues, staff announcements and more. Having everything recorded is vital for efficient restaurant management.
Tracy Guida profile photo

Cons

  • There are so many other agencies submitting candidates it is hard to make a placement
  • Only a few candidates are reviewed at a time and sent to the hiring managers
  • Lack of feedback
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  • The only thing I wish that could change is being able to log into multiple accounts from one user name. Where I work, I am a catering manager and we have 3 restaurants. If I need staffing, I have to log in separately to each restaurant. I hate having 3 log-ins.
  • I would love to have color coding on shift rosters for am and pm shifts to make them easier to read.
Tracy Guida profile photo

Likelihood to Renew

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HotSchedules9.1
Based on 2 answers
Ease of use, efficiently creating and posting staff schedules.
Sawyer Harrison profile photo

Usability

No score
No answers yet
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HotSchedules7.7
Based on 7 answers
Extremely easy to use
Abe Ruiz profile photo

Support

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HotSchedules8.9
Based on 4 answers
HotSchedules Support is fast and VERY informative. I can generally solve any issue I have within 30 minutes or less. They are helpful and I do not have to go though MANY channels to a simple issue.
Frances (Franny) Spellman profile photo

Alternatives Considered

We have made several placements through Fieldglass - not sure how their review process differs from Agile-1
No photo available
I have not used any other product like HotSchedules. Prior to HotSchedules we used a paper schedule made in Excel.
Emma Burns profile photo

Return on Investment

  • Have not made a placement through Agile-1 yet
  • Lack of feedback leaves us wondering why our candidate was not a fit
No photo available
  • Saving time on scheduling means our managers can focus more on guest experience, managing the floor and other areas that contribute to the success of our business.
Amanda Zelichowski profile photo

Pricing Details

AgileOne AccelerationVMS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

HotSchedules

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details