Agiline CRM vs. Aptean CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Agiline CRM
Score 8.1 out of 10
N/A
Agiline CRM is a customer relationship management (CRM) software. It is built around features like sales automation, marketing automation, customer service / help desk, and contact management.N/A
Aptean CRM
Score 8.8 out of 10
N/A
CDC Software (CDC) and Consona Corporation (Consona), both enterprise application software (EAS) providers of on-premise and cloud technologies to form Aptean in 2012. Onyx supports more than 1,700 mid-market and enterprise customers in approximately 50 countries. While Onyx is largely known for its on-premise horizontal customer relationship management software suite, it also provides industry specific versions for the healthcare, financial services, professional services, contact center, high…N/A
Pricing
Agiline CRMAptean CRM
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Agiline CRMAptean CRM
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Features
Agiline CRMAptean CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Agiline CRM
9.2
1 Ratings
18% above category average
Aptean CRM
9.2
2 Ratings
18% above category average
Customer data management / contact management9.01 Ratings10.02 Ratings
Workflow management9.01 Ratings9.02 Ratings
Territory management10.01 Ratings9.02 Ratings
Opportunity management9.01 Ratings9.02 Ratings
Integration with email client (e.g., Outlook or Gmail)9.01 Ratings9.02 Ratings
Contract management9.01 Ratings10.02 Ratings
Quote & order management10.01 Ratings9.02 Ratings
Interaction tracking9.01 Ratings9.02 Ratings
Channel / partner relationship management9.01 Ratings9.02 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Agiline CRM
9.3
1 Ratings
21% above category average
Aptean CRM
9.7
2 Ratings
25% above category average
Case management10.01 Ratings9.02 Ratings
Call center management9.01 Ratings10.02 Ratings
Help desk management9.01 Ratings10.01 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Agiline CRM
9.5
1 Ratings
23% above category average
Aptean CRM
9.5
2 Ratings
23% above category average
Lead management10.01 Ratings10.02 Ratings
Email marketing9.01 Ratings9.02 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Agiline CRM
9.3
1 Ratings
20% above category average
Aptean CRM
9.0
2 Ratings
17% above category average
Task management9.01 Ratings10.02 Ratings
Billing and invoicing management10.01 Ratings9.02 Ratings
Reporting9.01 Ratings8.02 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Agiline CRM
9.0
1 Ratings
16% above category average
Aptean CRM
9.0
2 Ratings
16% above category average
Forecasting9.01 Ratings9.02 Ratings
Pipeline visualization9.01 Ratings9.02 Ratings
Customizable reports9.01 Ratings9.02 Ratings
Customization
Comparison of Customization features of Product A and Product B
Agiline CRM
8.5
1 Ratings
12% above category average
Aptean CRM
9.0
2 Ratings
17% above category average
Custom fields9.01 Ratings9.02 Ratings
Custom objects8.01 Ratings9.02 Ratings
Scripting environment8.01 Ratings9.01 Ratings
API for custom integration9.01 Ratings9.01 Ratings
Security
Comparison of Security features of Product A and Product B
Agiline CRM
9.0
1 Ratings
8% above category average
Aptean CRM
8.5
2 Ratings
2% above category average
Single sign-on capability9.01 Ratings9.02 Ratings
Role-based user permissions9.01 Ratings8.02 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Agiline CRM
9.5
1 Ratings
26% above category average
Aptean CRM
9.5
1 Ratings
26% above category average
Social data10.01 Ratings10.01 Ratings
Social engagement9.01 Ratings9.01 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Agiline CRM
9.5
1 Ratings
28% above category average
Aptean CRM
9.5
1 Ratings
28% above category average
Marketing automation9.01 Ratings10.01 Ratings
Compensation management10.01 Ratings9.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
Agiline CRM
9.0
1 Ratings
18% above category average
Aptean CRM
9.0
1 Ratings
18% above category average
Mobile access9.01 Ratings9.01 Ratings
Best Alternatives
Agiline CRMAptean CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.3 out of 10
Creatio
Creatio
Score 9.3 out of 10
Enterprises
Creatio
Creatio
Score 9.3 out of 10
Creatio
Creatio
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Agiline CRMAptean CRM
Likelihood to Recommend
9.0
(1 ratings)
9.0
(2 ratings)
Usability
9.0
(1 ratings)
9.0
(1 ratings)
Support Rating
9.0
(1 ratings)
9.0
(1 ratings)
User Testimonials
Agiline CRMAptean CRM
Likelihood to Recommend
Agiline LLC
Agiline CRM is a tool one must have installed in their company in order to manage and strengthen the bond with their clients. How cool is that to use a tool which is user-friendly and is helping you in almost everything. Its contact management feature is amazing along with the marketing automation feature. Agiline CRM is a tool that has made Customer relation management quite handy.
Read full review
Aptean
As I am highly satisfied with the working of Apteama CRM I would like to recommend it to everyone with all sizes of the firm as it is ideal for firms from small to large ones. With its features, I can guarantee the best CRM solutions along with marketing automation. Although I am looking forward to it to offer more customizations.
Read full review
Pros
Agiline LLC
  • Its marketing automation feature is fast and dynamic.
  • It has the capacity to hold many contacts intact and manages them amazingly.
  • Its interface is easy and not complex for beginners.
Read full review
Aptean
  • Simple: it isn't too convoluted with too many features
  • Flexible: user-defined fields are able to be added to every segment of both opportunities and incidents
  • Dynamic: Integrates with the existing ERP system to pass customer and vendor data back and forth
Read full review
Cons
Agiline LLC
  • I have found its import of contacts quite complex.
  • It doesn’t work well with some of the browsers.
Read full review
Aptean
  • I was expecting some more flexibility in it.
  • Its customer support is highly non-vigilant and should learn how to work responsibly.
Read full review
Usability
Agiline LLC
Agiline CRM is [a] well-designed tool for marketing automation and for Contact management my overall experience is great with it. The customer support of Agiline is amazing. We had to get in contact
with them twice and found them highly responsive and professional people
having complete command of the product which eventually facilitated us
in solving our problem.
Read full review
Aptean
Its simple yet full-fledged interface is doing wonders in making our work time- effective. It is not just cost-effective but the marketing automation and sales force automation has proved very beneficial for us. By the grace of its reports, we can analyze intricacies.
Read full review
Support Rating
Agiline LLC
Its features like sales automation have helped in saving our time and with the help of this tool, we can keep the data of our loyal clients safe in one place. It has multiple features to facilitate one's experience. But its price is not good. Agiline CRM is a tool that has made customer relation management quite handy.
Read full review
Aptean
Apean CRM gives adaptability in working hours to timetables and they give client service all day, every day. This application has progressed highlights CRM, Distribution of the executives, announcing/investigation. Thing and Support are simple to utilize and easy to adjust subject to the business. Modify reports and structures we can associate with no issue.
Read full review
Alternatives Considered
Agiline LLC
Agiline CRM is a magic tool with multiple features and works so well with our business. The working of Agiline CRM. is fast but on the other hand, the speed of action of 1CRM was not so good and was clunky. Above all 1CRM wasted our time as that was so difficult tool to understand.
Read full review
Aptean
IntuitiveERP included this CRM package with our license, so there was no extra cost to implement it. Salesforce is expensive so we felt that we could use this package to justify our need for CRM by implementing this package, and if it was improving our sales we could say that a larger package would give the ROI we expect.
Read full review
Return on Investment
Agiline LLC
  • Its customer service is perfect and gives timely responses.
  • Price is unfair and should be decreased.
  • Not browser friendly.
Read full review
Aptean
  • Improved interaction with customers for incident management.
  • Greatly improved opportunity management.
  • Lead management for marketing is improved and centralized.
Read full review
ScreenShots