Agiline CRM vs. Paytronix Customer Experience Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Agiline CRM
Score 8.2 out of 10
N/A
Agiline CRM is a customer relationship management (CRM) software. It is built around features like sales automation, marketing automation, customer service / help desk, and contact management.N/A
Paytronix Customer Experience Platform
Score 5.5 out of 10
N/A
Paytronix, from the company of the same name in Newton, is presented as an all-in-one, multi-channel marketing platform that transforms customer engagement into meaningful guest experiences. It can be used to create employee dining rewards, or it can serve as a platform to enable rapid processing of digital orders.N/A
Pricing
Agiline CRMPaytronix Customer Experience Platform
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Agiline CRMPaytronix Customer Experience Platform
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Agiline CRMPaytronix Customer Experience Platform
Top Pros
Top Cons
Features
Agiline CRMPaytronix Customer Experience Platform
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Agiline CRM
9.2
1 Ratings
18% above category average
Paytronix Customer Experience Platform
-
Ratings
Customer data management / contact management9.01 Ratings00 Ratings
Workflow management9.01 Ratings00 Ratings
Territory management10.01 Ratings00 Ratings
Opportunity management9.01 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)9.01 Ratings00 Ratings
Contract management9.01 Ratings00 Ratings
Quote & order management10.01 Ratings00 Ratings
Interaction tracking9.01 Ratings00 Ratings
Channel / partner relationship management9.01 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Agiline CRM
9.3
1 Ratings
21% above category average
Paytronix Customer Experience Platform
-
Ratings
Case management10.01 Ratings00 Ratings
Call center management9.01 Ratings00 Ratings
Help desk management9.01 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Agiline CRM
9.5
1 Ratings
23% above category average
Paytronix Customer Experience Platform
-
Ratings
Lead management10.01 Ratings00 Ratings
Email marketing9.01 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Agiline CRM
9.3
1 Ratings
20% above category average
Paytronix Customer Experience Platform
-
Ratings
Task management9.01 Ratings00 Ratings
Billing and invoicing management10.01 Ratings00 Ratings
Reporting9.01 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Agiline CRM
9.0
1 Ratings
17% above category average
Paytronix Customer Experience Platform
-
Ratings
Forecasting9.01 Ratings00 Ratings
Pipeline visualization9.01 Ratings00 Ratings
Customizable reports9.01 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Agiline CRM
8.5
1 Ratings
12% above category average
Paytronix Customer Experience Platform
-
Ratings
Custom fields9.01 Ratings00 Ratings
Custom objects8.01 Ratings00 Ratings
Scripting environment8.01 Ratings00 Ratings
API for custom integration9.01 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Agiline CRM
9.0
1 Ratings
8% above category average
Paytronix Customer Experience Platform
-
Ratings
Single sign-on capability9.01 Ratings00 Ratings
Role-based user permissions9.01 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Agiline CRM
9.5
1 Ratings
27% above category average
Paytronix Customer Experience Platform
-
Ratings
Social data10.01 Ratings00 Ratings
Social engagement9.01 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Agiline CRM
9.5
1 Ratings
28% above category average
Paytronix Customer Experience Platform
-
Ratings
Marketing automation9.01 Ratings00 Ratings
Compensation management10.01 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Agiline CRM
9.0
1 Ratings
18% above category average
Paytronix Customer Experience Platform
-
Ratings
Mobile access9.01 Ratings00 Ratings
Best Alternatives
Agiline CRMPaytronix Customer Experience Platform
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Growave
Growave
Score 9.4 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.2 out of 10
Oracle Marketing
Oracle Marketing
Score 7.9 out of 10
Enterprises
Creatio
Creatio
Score 9.2 out of 10
Oracle Marketing
Oracle Marketing
Score 7.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Agiline CRMPaytronix Customer Experience Platform
Likelihood to Recommend
9.0
(1 ratings)
10.0
(1 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
Agiline CRMPaytronix Customer Experience Platform
Likelihood to Recommend
Agiline LLC
Agiline CRM is a tool one must have installed in their company in order to manage and strengthen the bond with their clients. How cool is that to use a tool which is user-friendly and is helping you in almost everything. Its contact management feature is amazing along with the marketing automation feature. Agiline CRM is a tool that has made Customer relation management quite handy.
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Paytronix Systems
Paytronix has been a helpful partner in maintaining our loyalty and gift card programs. The company can assist in the building, executing, and reviewing of customer outreach "campaigns," whether it is a temporary promo or basic point collection. We appreciate the partnership we have created with our customers and other business. They ask for users' feedback and take it seriously.
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Pros
Agiline LLC
  • Its marketing automation feature is fast and dynamic.
  • It has the capacity to hold many contacts intact and manages them amazingly.
  • Its interface is easy and not complex for beginners.
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Paytronix Systems
  • Online agency for customers
  • Excellent web services for administration
  • Detailed customer service reports
  • Fraud detection
  • Number of reports available
  • Customer service available
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Cons
Agiline LLC
  • I have found its import of contacts quite complex.
  • It doesn’t work well with some of the browsers.
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Paytronix Systems
  • Building reports could be easier
  • Integration with some systems can be tricky
  • Account filters for reports
  • Could be better at outreach to customers
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Usability
Agiline LLC
Agiline CRM is [a] well-designed tool for marketing automation and for Contact management my overall experience is great with it. The customer support of Agiline is amazing. We had to get in contact
with them twice and found them highly responsive and professional people
having complete command of the product which eventually facilitated us
in solving our problem.
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Paytronix Systems
No answers on this topic
Support Rating
Agiline LLC
Its features like sales automation have helped in saving our time and with the help of this tool, we can keep the data of our loyal clients safe in one place. It has multiple features to facilitate one's experience. But its price is not good. Agiline CRM is a tool that has made customer relation management quite handy.
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Paytronix Systems
No answers on this topic
Alternatives Considered
Agiline LLC
Agiline CRM is a magic tool with multiple features and works so well with our business. The working of Agiline CRM. is fast but on the other hand, the speed of action of 1CRM was not so good and was clunky. Above all 1CRM wasted our time as that was so difficult tool to understand.
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Paytronix Systems
No answers on this topic
Return on Investment
Agiline LLC
  • Its customer service is perfect and gives timely responses.
  • Price is unfair and should be decreased.
  • Not browser friendly.
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Paytronix Systems
  • Helps us establish customer loyalty for those new to the area
  • Assists in building sales for the next quarter with gift card promotions we run
  • Brand loyalty
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ScreenShots