Agiline CRM vs. Pipeline CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Agiline CRM
Score 8.2 out of 10
N/A
Agiline CRM is a customer relationship management (CRM) software. It is built around features like sales automation, marketing automation, customer service / help desk, and contact management.N/A
Pipeline CRM
Score 8.4 out of 10
N/A
Founded in 2006, Pipeline CRM (formerly PipelineDeals) is a CRM for small and midsize businesses, empowering sales teams across a breadth of industries to build game changing relationships. Pipeline is built around a customizable user experience, sales focused features, and customer support and service. The vendor, headquartered in Seattle, boasts 18,000 users in 60 countries who use Pipeline to gain visibility into their sales, accelerate opportunities, and close more deals.
$29
per month
Pricing
Agiline CRMPipeline CRM
Editions & Modules
No answers on this topic
Start
$300
per year per user
Develop
$396
per year per user
Develop
$588
per year per user
Offerings
Pricing Offerings
Agiline CRMPipeline CRM
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Agiline CRMPipeline CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Agiline CRM
9.2
1 Ratings
18% above category average
Pipeline CRM
6.9
5 Ratings
11% below category average
Customer data management / contact management9.01 Ratings8.05 Ratings
Workflow management9.01 Ratings8.05 Ratings
Territory management10.01 Ratings7.04 Ratings
Opportunity management9.01 Ratings8.05 Ratings
Integration with email client (e.g., Outlook or Gmail)9.01 Ratings4.05 Ratings
Contract management9.01 Ratings5.05 Ratings
Quote & order management10.01 Ratings6.03 Ratings
Interaction tracking9.01 Ratings9.05 Ratings
Channel / partner relationship management9.01 Ratings7.04 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Agiline CRM
9.3
1 Ratings
21% above category average
Pipeline CRM
7.8
3 Ratings
4% above category average
Case management10.01 Ratings7.03 Ratings
Call center management9.01 Ratings8.21 Ratings
Help desk management9.01 Ratings8.21 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Agiline CRM
9.5
1 Ratings
23% above category average
Pipeline CRM
5.0
4 Ratings
41% below category average
Lead management10.01 Ratings8.04 Ratings
Email marketing9.01 Ratings2.02 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Agiline CRM
9.3
1 Ratings
20% above category average
Pipeline CRM
4.5
5 Ratings
51% below category average
Task management9.01 Ratings3.04 Ratings
Billing and invoicing management10.01 Ratings5.53 Ratings
Reporting9.01 Ratings5.03 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Agiline CRM
9.0
1 Ratings
17% above category average
Pipeline CRM
6.7
5 Ratings
13% below category average
Forecasting9.01 Ratings8.03 Ratings
Pipeline visualization9.01 Ratings5.05 Ratings
Customizable reports9.01 Ratings7.05 Ratings
Customization
Comparison of Customization features of Product A and Product B
Agiline CRM
8.5
1 Ratings
12% above category average
Pipeline CRM
9.5
5 Ratings
23% above category average
Custom fields9.01 Ratings10.05 Ratings
Custom objects8.01 Ratings10.05 Ratings
Scripting environment8.01 Ratings8.21 Ratings
API for custom integration9.01 Ratings10.05 Ratings
Security
Comparison of Security features of Product A and Product B
Agiline CRM
9.0
1 Ratings
8% above category average
Pipeline CRM
6.0
3 Ratings
33% below category average
Single sign-on capability9.01 Ratings6.02 Ratings
Role-based user permissions9.01 Ratings6.02 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Agiline CRM
9.5
1 Ratings
27% above category average
Pipeline CRM
8.1
2 Ratings
11% above category average
Social data10.01 Ratings8.12 Ratings
Social engagement9.01 Ratings8.21 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Agiline CRM
9.5
1 Ratings
28% above category average
Pipeline CRM
4.6
3 Ratings
43% below category average
Marketing automation9.01 Ratings2.03 Ratings
Compensation management10.01 Ratings7.31 Ratings
Platform
Comparison of Platform features of Product A and Product B
Agiline CRM
9.0
1 Ratings
18% above category average
Pipeline CRM
8.0
5 Ratings
6% above category average
Mobile access9.01 Ratings8.05 Ratings
Best Alternatives
Agiline CRMPipeline CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Enterprises
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Agiline CRMPipeline CRM
Likelihood to Recommend
9.0
(1 ratings)
7.0
(6 ratings)
Likelihood to Renew
-
(0 ratings)
7.0
(1 ratings)
Usability
9.0
(1 ratings)
9.0
(1 ratings)
Support Rating
9.0
(1 ratings)
8.0
(1 ratings)
User Testimonials
Agiline CRMPipeline CRM
Likelihood to Recommend
Agiline LLC
Agiline CRM is a tool one must have installed in their company in order to manage and strengthen the bond with their clients. How cool is that to use a tool which is user-friendly and is helping you in almost everything. Its contact management feature is amazing along with the marketing automation feature. Agiline CRM is a tool that has made Customer relation management quite handy.
Read full review
PipelineDeals
If you have a small business where you are trying to keep things simple, then PipelineDeals is a perfect fit. Once you get to where you are wanting to tie your marketing efforts and create marketing campaigns that are tied to leads, it starts to miss the mark
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Pros
Agiline LLC
  • Its marketing automation feature is fast and dynamic.
  • It has the capacity to hold many contacts intact and manages them amazingly.
  • Its interface is easy and not complex for beginners.
Read full review
PipelineDeals
  • Flexibility: It provides the flexibility to set it up how you want to use it. Customization is beyond what you probably want or need.
  • Reporting: We were able to setup all types of reporting and tracking.
  • Ease of Use: While the platform was powerful, it was always easy to use.
Read full review
Cons
Agiline LLC
  • I have found its import of contacts quite complex.
  • It doesn’t work well with some of the browsers.
Read full review
PipelineDeals
  • I wouldn't say no areas for improvement exist, but I will say that PipelineDeals takes customer input, shared product roadmap, and supports what they have very nicely. What they provide works out-of-the-box. Improvements can always be made with respect to pre-packaged integration with 3rd party services/solutions, and with extended attributes, but you also want to avoid something that attempts to boil the ocean.
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Likelihood to Renew
Agiline LLC
No answers on this topic
PipelineDeals
If we can integrate and easily export and clean all of our data such that it can be used for multiple purposes, i.e. outreach to guests, sending out newsletters to subscribers, doing research and tracking progress, we will definitely renew
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Usability
Agiline LLC
Agiline CRM is [a] well-designed tool for marketing automation and for Contact management my overall experience is great with it. The customer support of Agiline is amazing. We had to get in contact
with them twice and found them highly responsive and professional people
having complete command of the product which eventually facilitated us
in solving our problem.
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PipelineDeals
The user interface is simple and easy to navigate. Anyone who is overwhelmed with some of the more complicated CRM systems will definitely enjoy the simplicity of what PipelineDeals has to offer
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Support Rating
Agiline LLC
Its features like sales automation have helped in saving our time and with the help of this tool, we can keep the data of our loyal clients safe in one place. It has multiple features to facilitate one's experience. But its price is not good. Agiline CRM is a tool that has made customer relation management quite handy.
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PipelineDeals
Any time I have had questions or issues that have come up I've always been able to get a quick response and a resolution to what I was needing.
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Alternatives Considered
Agiline LLC
Agiline CRM is a magic tool with multiple features and works so well with our business. The working of Agiline CRM. is fast but on the other hand, the speed of action of 1CRM was not so good and was clunky. Above all 1CRM wasted our time as that was so difficult tool to understand.
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PipelineDeals
The cost is much better and it is much easier to use. Salesforce was way too robust and I never want to hire a consultant to set up a CRM. PipelineDeals CRM has the best visibility of our sales efforts.
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Return on Investment
Agiline LLC
  • Its customer service is perfect and gives timely responses.
  • Price is unfair and should be decreased.
  • Not browser friendly.
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PipelineDeals
  • Has made us understand sales tactics that are working
  • Easily create forecasting on growth in multiple categories
  • Understand our process and what we need to improve on in closing deals
Read full review
ScreenShots