Agiline CRM vs. RedHorse CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Agiline CRM
Score 8.4 out of 10
N/A
Agiline CRM is a customer relationship management (CRM) software. It is built around features like sales automation, marketing automation, customer service / help desk, and contact management.N/A
RedHorse CRM
Score 8.0 out of 10
Small Businesses (1-50 employees)
RedHorse CRM is an all-in-one CRM for small businesses with end-to-end business management. This solution includes Quoting, Customer Service, Project Management, QuickBooks integration, Campaign Management, Constant Contact integration, Credit Card Processing. It is a completely configurable on-premise windows application that includes a mobile version for phone or web.
$9
Per Seat per Month
Pricing
Agiline CRMRedHorse CRM
Editions & Modules
No answers on this topic
RedHorse CRM Core Edition
$9
Per Seat per Month
RedHorse Mobile
$10
Per Seat per Month
RedHorse CRM Essential Edition
$29
Per Seat per Month
RedHorse CRM Complete Edition
$44
Per Seat per Month
Offerings
Pricing Offerings
Agiline CRMRedHorse CRM
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup fee$895 per 5 users
Additional DetailsEach edition is available as a perpetual license.
More Pricing Information
Features
Agiline CRMRedHorse CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Agiline CRM
9.2
1 Ratings
18% above category average
RedHorse CRM
9.1
1 Ratings
17% above category average
Customer data management / contact management9.01 Ratings9.11 Ratings
Workflow management9.01 Ratings9.11 Ratings
Territory management10.01 Ratings9.11 Ratings
Opportunity management9.01 Ratings9.11 Ratings
Integration with email client (e.g., Outlook or Gmail)9.01 Ratings9.11 Ratings
Contract management9.01 Ratings9.11 Ratings
Quote & order management10.01 Ratings9.11 Ratings
Interaction tracking9.01 Ratings9.11 Ratings
Channel / partner relationship management9.01 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Agiline CRM
9.3
1 Ratings
21% above category average
RedHorse CRM
8.2
1 Ratings
9% above category average
Case management10.01 Ratings9.11 Ratings
Call center management9.01 Ratings6.41 Ratings
Help desk management9.01 Ratings9.11 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Agiline CRM
9.5
1 Ratings
23% above category average
RedHorse CRM
8.6
1 Ratings
13% above category average
Lead management10.01 Ratings8.21 Ratings
Email marketing9.01 Ratings9.11 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Agiline CRM
9.3
1 Ratings
20% above category average
RedHorse CRM
9.1
1 Ratings
18% above category average
Task management9.01 Ratings9.11 Ratings
Billing and invoicing management10.01 Ratings9.11 Ratings
Reporting9.01 Ratings9.11 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Agiline CRM
9.0
1 Ratings
17% above category average
RedHorse CRM
7.3
1 Ratings
4% below category average
Forecasting9.01 Ratings8.21 Ratings
Pipeline visualization9.01 Ratings4.51 Ratings
Customizable reports9.01 Ratings9.11 Ratings
Customization
Comparison of Customization features of Product A and Product B
Agiline CRM
8.5
1 Ratings
11% above category average
RedHorse CRM
8.6
1 Ratings
13% above category average
Custom fields9.01 Ratings9.11 Ratings
Custom objects8.01 Ratings9.11 Ratings
Scripting environment8.01 Ratings9.11 Ratings
API for custom integration9.01 Ratings7.31 Ratings
Security
Comparison of Security features of Product A and Product B
Agiline CRM
9.0
1 Ratings
8% above category average
RedHorse CRM
9.1
1 Ratings
9% above category average
Single sign-on capability9.01 Ratings00 Ratings
Role-based user permissions9.01 Ratings9.11 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Agiline CRM
9.5
1 Ratings
26% above category average
RedHorse CRM
6.4
1 Ratings
13% below category average
Social data10.01 Ratings6.41 Ratings
Social engagement9.01 Ratings6.41 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Agiline CRM
9.5
1 Ratings
28% above category average
RedHorse CRM
6.8
1 Ratings
5% below category average
Marketing automation9.01 Ratings9.11 Ratings
Compensation management10.01 Ratings4.51 Ratings
Platform
Comparison of Platform features of Product A and Product B
Agiline CRM
9.0
1 Ratings
18% above category average
RedHorse CRM
7.3
1 Ratings
3% below category average
Mobile access9.01 Ratings7.31 Ratings
Best Alternatives
Agiline CRMRedHorse CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Agiline CRMRedHorse CRM
Likelihood to Recommend
9.0
(1 ratings)
9.1
(1 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
Agiline CRMRedHorse CRM
Likelihood to Recommend
Agiline LLC
Agiline CRM is a tool one must have installed in their company in order to manage and strengthen the bond with their clients. How cool is that to use a tool which is user-friendly and is helping you in almost everything. Its contact management feature is amazing along with the marketing automation feature. Agiline CRM is a tool that has made Customer relation management quite handy.
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RedHorse Systems
RedHorse CRM is not well suited for organizations that need full web access. It is not currently a SaaS application but can be used with Amazon and similar hosted servers.
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Pros
Agiline LLC
  • Its marketing automation feature is fast and dynamic.
  • It has the capacity to hold many contacts intact and manages them amazingly.
  • Its interface is easy and not complex for beginners.
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RedHorse Systems
  • Customer information management - retain complete information about the client, their company, social media conversations, product ownership and so on.
  • Sales process drive and automation - integrates with Constant Contact to provide marketing support for your sales team.
  • Customer support (Ticketing) - complete time and technology management. Know how many issues are arising and the response time to solutions. Create knowledge base as issues are resolved.
  • Integration to QuickBooks - Connects directly to QuickBooks in a manner that is solid and easy to use while maintaining security. Your sales and support team sees just what they need to see.
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Cons
Agiline LLC
  • I have found its import of contacts quite complex.
  • It doesn’t work well with some of the browsers.
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RedHorse Systems
  • Really RedHorse is so full featured that it has few areas that need improvement. One feature that is not present but will be addressed in the future is true SaaS implementations.
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Usability
Agiline LLC
Agiline CRM is [a] well-designed tool for marketing automation and for Contact management my overall experience is great with it. The customer support of Agiline is amazing. We had to get in contact
with them twice and found them highly responsive and professional people
having complete command of the product which eventually facilitated us
in solving our problem.
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RedHorse Systems
No answers on this topic
Support Rating
Agiline LLC
Its features like sales automation have helped in saving our time and with the help of this tool, we can keep the data of our loyal clients safe in one place. It has multiple features to facilitate one's experience. But its price is not good. Agiline CRM is a tool that has made customer relation management quite handy.
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RedHorse Systems
No answers on this topic
Alternatives Considered
Agiline LLC
Agiline CRM is a magic tool with multiple features and works so well with our business. The working of Agiline CRM. is fast but on the other hand, the speed of action of 1CRM was not so good and was clunky. Above all 1CRM wasted our time as that was so difficult tool to understand.
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RedHorse Systems
As a CRM systems provider for 25+ years we have worked with a number of CRM products but so far none have the complete feature set like RedHorse. Salesforce.com gets very expensive for clients very quickly even though it is a good product. MS Dynamics CRM is a reasonable system but is very complex and expensive to maintain and/or customize. RedHorse provides the best of both along with the ease of use and non-complex customization.
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Return on Investment
Agiline LLC
  • Its customer service is perfect and gives timely responses.
  • Price is unfair and should be decreased.
  • Not browser friendly.
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RedHorse Systems
  • RedHorse allows our team to focus on producing results for clients in a prompt and accurate manner.
  • Information is always available and the system is quick so our team and our clients appreciate the application.
  • Quoting a client is a breeze and the system is flexible.
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ScreenShots

RedHorse CRM Screenshots

Screenshot of RedHorse can manage your calendar for you, including scheduling for multiple users and multiple contacts.Screenshot of View, add, edit, call, email, map. Manage all of your accounts and contacts. Search your contact list or use Favorites.