Likelihood to Recommend Agiline CRM is a tool one must have installed in their company in order to manage and strengthen the bond with their clients. How cool is that to use a tool which is user-friendly and is helping you in almost everything. Its contact management feature is amazing along with the marketing automation feature. Agiline CRM is a tool that has made Customer relation management quite handy.
Reuben Jude Manager, Clinical Operations, Mental Health & Substance Use
Read full review Square is absolutely brilliant if you are just starting out and your business has both an in-person and an online component to it, as Square will solve both in-person POS and online booking/billing. Square also offers the option to create a free website for your company, though it is a very basic site, if you don't have a website yet, this is a VERY helpful option, as it takes away a huge cost. Square allowed us to be up and running in no time, taking away the need to worry about an expensive appointment-setting add-on from our current website provider (Square integrates quite nicely with our current site). Square is probably less ideal for more advanced users or companies with a need for more detailed inventory/service management. But even then, Square will more than likely be able to get the job done!
Read full review Pros Its marketing automation feature is fast and dynamic. It has the capacity to hold many contacts intact and manages them amazingly. Its interface is easy and not complex for beginners. Reuben Jude Manager, Clinical Operations, Mental Health & Substance Use
Read full review Sales pipeline Customer engagement Marketing Read full review Cons I have found its import of contacts quite complex. It doesn’t work well with some of the browsers. Reuben Jude Manager, Clinical Operations, Mental Health & Substance Use
Read full review Some of the build quality on the peripherals could feel a bit better. Have more options for businesses with more credit card transactions such as monthly or discounted per transaction once a certain number is reached. Have functionality to allow for a typed card number without the higher fee if the software verifies there is a hardware/read error with the card. Read full review Usability Agiline CRM is [a] well-designed tool for marketing automation and for Contact management my overall experience is great with it. The customer support of Agiline is amazing. We had to get in contact with them twice and found them highly responsive and professional people having complete command of the product which eventually facilitated us in solving our problem.
Reuben Jude Manager, Clinical Operations, Mental Health & Substance Use
Read full review The user interface is easy to navigate - that's not always the case for some software! I look for something that is intuitive, easy to use, and doesn't take a ton of training to get up and running quickly.
Read full review Support Rating Its features like sales automation have helped in saving our time and with the help of this tool, we can keep the data of our loyal clients safe in one place. It has multiple features to facilitate one's experience. But its price is not good. Agiline CRM is a tool that has made customer relation management quite handy.
Reuben Jude Manager, Clinical Operations, Mental Health & Substance Use
Read full review Square is mostly focused on FAQs and online support, and they do a very good job creating a rich knowledge base. But, if you are not very tech savvy, it could be easy to feel a bit overwhelmed. I would recommend that they add a direct line or chat feature to call, rather than email or Knowledge base first. This might be due to staffing issues at Square, so perhaps it is the best they can do for now.
Read full review Alternatives Considered Agiline CRM is a magic tool with multiple features and works so well with our business. The working of Agiline CRM. is fast but on the other hand, the speed of action of
1CRM was not so good and was clunky. Above all
1CRM wasted our time as that was so difficult tool to understand.
Reuben Jude Manager, Clinical Operations, Mental Health & Substance Use
Read full review Read full review Return on Investment Its customer service is perfect and gives timely responses. Price is unfair and should be decreased. Not browser friendly. Reuben Jude Manager, Clinical Operations, Mental Health & Substance Use
Read full review This has allowed me to accept credit / debit transactions without having to have a monthly subscription to a service and lose money on times of no to little use, allowing me to have a broader customer range as checks are risky. All of my initial equipment was free and there were no startup costs so my return was immediate. The small fee taken out of the transaction is very much worth the ability to accept nearly all plastic transactions. Read full review ScreenShots