Likelihood to Recommend Agility is well suited for companies that want a balance of control and support. For major global site updates, these can be handled by Agility's support team, while minimal changes and updates can be performed autonomously by the company's own staff with ease. For companies that are interested in flexibility to reconstruct site structure or major global facelifts, Agility is less ideal because these changes must be handled and paid for through Agility support.
Read full review OnSemble is solving a lot of problems that our organization had prior to its implementation:
We can track communication readership. We can engage with our fellow teammates through chats and recognition. We have a central location for all job-related links. We are just now delving into adding departmental pages so folks can communicate within their teams. I'm not sure of a scenario where OnSemble wouldn't be appropriate - if you have a company that needs to centralize communication, documentation, and share ideas, it's an excellent choice.
Read full review Pros Unlimited Content Modules which are extremely helpful for file management . Unlimited number of API and Asset Requests File management among the CMS is extraordinarily useful as a hosting tool native to our web content Read full review powerful, yet simple to use, document management for sharing custom help desk form creation/submission with targeted audience integration friendly with document types (e.g., xls, pdf, doc, etc.) Read full review Cons The filing system and search function are often difficult to navigate. Finding a file that I've uploaded isn't always easy to locate in Agility CMS The WYSIWYG content manager isn't always intuitive. I often have to go directly into HTML editing to resolve line spacing problems Read full review Permissions - granting permissions at different levels for users is tedious - would like to see permissions simplified. Read full review Likelihood to Renew I am not a part of this decision process at our organization.
Read full review Usability As a user: it's pretty intuitive and the only thing holding a user back from getting everything out of it is a lack of curiosity. As an admin: it's not super intuitive. The training and the setup process are crucial to be able to use and maintain the portal, and we still sometimes have questions.
Read full review Support Rating Support is always available and responsive when we email, responding right away that they are on the case, even if they are unable to solve the issue right away. Support will usually find the issue of our problem quickly and require minimal hand-holding, direction, or re-explanation from our team. They are knowledgeable about the platform and our instance and are able to run diagnostics with minimal information from us. When issues are resolved they always request confirmation that things are working as expected before closing out our tickets.
Read full review I have always been pleased with my experiences with OnSemble's Support team. First, they have a great library of articles to help me study and guide for many of my questions. But when I cannot quite comprehend, or I "run into the wall", I can be assured that I'll be contacted quickly with a pleasant voice to work through whatever my question/issue may be. Kudos to OnSemble Support!
Read full review Alternatives Considered A few reasons to go with Agility CMS Product Capabilities Value for money Product functionality and performance Product roadmap Better Pre-sales experience
Read full review The software is easy to use, customizable, and intuitive to its users
Read full review Return on Investment Helps get contents updated and shared very quickly Ability to have team work based on standard templates ensures content presentation is inline with organizational standards Lack of DB and templates makes it easier for interns to come onboard and develop contents - this is super cost effective Read full review Streamlined documentation - positive impact. Convenient calendar and access to timeclock - positive impact. Hub for staff to gather everything they may need to successfully assist our members - positive impact. Read full review ScreenShots