Agility Multichannel vs. inriver PIM

inRiver [PIM] is pretty easy to use. I can see a company with a more narrow product selection benefiting from this PIM. The challenge comes with the more SKUs and categories the company offers. Without our 3rd party implementor creating specialized imports for us, we would be having a difficult time managing mass data updates.

Incentivized

• Query function is quite robust
• Job processing in tandem with current work is seamless
• Friendly UI
• Dual workspace is extremely helpful

Incentivized

• Missing the ability to be able to right click an item/product to open in a new tab
• Mass Asset/SKU management is not an out-of-the-box feature
• Shared folders area - few options to create a specialized area that you can block other users from deleting

Incentivized

inRiver has been both helpful and responsive to our needs. Their customer service and ticketing system are top-notch - timely communications and followup

Incentivized

inRiver [PIM] seems to be a mid-pricepoint program. The UI is certainly the highlight but the functionality seems to lack when it comes to mass-maintenance of large amounts of information that reaches across Items/Products/Categories/Assets.

Incentivized

• The ability to associate images to SKUs/items has aided the sales staff
• Web sales continue to rise
• Ability to have more than 1 Channel is being used

Incentivized