Likelihood to Recommend It is useful for contract management as it is supposed to be. I like the new interface a lot. It looks much more modern now. It is not as easy to manage documents that are not contracts. We tried to use the software as a vendor management solution, but eventually, the company decided to use another software instead. It needed customizations for our use case, which we could not afford to spend time on.
Read full review Esker On Demand is great for Sales Order Processing order creation. We use it with web services. It can make table read calls, test order creations (simulate order), and help with order creation. They are also working on change order management, but if you have multiple order entry methods or touch points, this feature may not be usable for your company.
Read full review Pros Categorizing data based on your specific business needs. Comparing documents and identifying risk. Workflow management and visibility into state of things. James Anderson Healthcare Architect in the Business Development/Medical Economics Dept
Read full review Esker makes automated invoice sending very easy Esker tracks the sending of documents & records whether or not the message was successful Esker offers various reports that can be very helpful Esker stores all of our customers' contact info on the cloud, and it can be accessed from anywhere Read full review Cons Reporting - If reporting is important, you may consider another platform like Tableau which can be fed from Agiloft Sorry, just reporting Read full review We can't enter credit memos in Esker. Need to enter in SAP and then link. PO invoices that were trained to go into the PO bucket, route into the non-PO buckets. Freight invoices that have had hundreds going into the non-PO bucket have a tendency to route to the PO-bucket because a PO number is referenced on page 7. Read full review Likelihood to Renew The current functionality is excellent and we keep getting request for more. Leadership wants to make this a one stop shop.
James Anderson Healthcare Architect in the Business Development/Medical Economics Dept
Read full review Usability Nice and simple interface. The software does its job well. It is not a central software for company operations, but it makes it significantly easier for multiple departments to operate. Regular updates and communication about them are the best part of the software and I would recommend it for other departments should the need arise. One major benefit I have found of Agiloft is scalability. As the company grows, the number of contracts grows almost exponentially. Agiloft allows handling them easily without having to reorganize old contracts.
Read full review Esker does everything that it promises to do, but it is very hard to figure out. I am a very tech-savvy person, but I needed extensive training to be able to use the basic functions of Esker. Once you know what you're doing, it's not too hard, but I don't understand why they couldn't make it easier to use.
Read full review Support Rating We have enlisted the help of Agiloft support on various occasions and it has been excellent. You work with an individual that understands your workflow and will help you figure out how to make corrections
Read full review They have been very helpful and the online support site is awesome. They keep the site up to date with the latest changes and present challenges to keep learning the new updates to keep things entertaining. They are overall a great crew to work with
Read full review Alternatives Considered Prior to implementing Agiloft, we used ProLaw. ProLaw acts as an electronic library for all contracts across the company. We were able to get this to work for us but it was limited in what functionality it provided. Agiloft is far superior when it comes to tracking and contract generation. Both systems store the agreements; however, Agiloft does a lot of the work for us. It creates the agreements with the click of a button, manages user permissions, sends automated reminders without requiring setup. These are all things ProLaw either didn't have or had but required manual entry. I was not the one who selected Agiloft as our new system, but after using it I can see why it was chosen.
Read full review I have listed a few that we considered but there were many more in the initial assessment, Esker was priced well and had the best user interface. Was really easy to use and the implementation process was well designed. It was a system that could handle a two tiered delegations of authority for project expenditure and operational expenditure.
Read full review Return on Investment Agiloft has streamlined the requisitioning process and eliminated manual effort and repetitive low-value tasks. We now have a single source of truth for our SOC audits. Read full review We now have reporting available down to the individual field level (changes, errors, etc) and can calculate cost to serve. It replaced on-premise hardware with cloud SaaS that is more cost effective and risk adverse. It is more intuitive; we can put new hires on order entry and experience less user errors. As a solution owner who fixes problems and answers questions, I don't find myself having to "think" about Esker and it has become a smaller part of my job now that end-users are more self-sufficient. Read full review ScreenShots