Agiloft’s Contract Lifecycle Management solution is contract management software for managing the complete contract lifecycle, streamlining the approval process, and integrating contract information into all relevant business processes.
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iManage Work
Score 8.5 out of 10
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iManage Work is a document management solution formerly known as HP Worksite. iManage was divested from Hewlett-Packard in 2015 and is now an independent company, headquartered in Chicago.
It is useful for contract management as it is supposed to be. I like the new interface a lot. It looks much more modern now. It is not as easy to manage documents that are not contracts. We tried to use the software as a vendor management solution, but eventually, the company decided to use another software instead. It needed customizations for our use case, which we could not afford to spend time on.
Legal team using this product helps the team to better access documents securely within their email app (Outlook) and the user experience to control the document is excellent and being able to make it private and isolate confidential documents during a court session is very important and iManage has met our requirements. Also, being able to access instantly from users' workstation/laptop devices is very important and iManage plugin for outlook has satisfied our Business requirements.
Complicated setup. On initial installation it is cumbersome to configure on each workstation just to connect to service.
Does not enforce structure. Once setting up structure, users can save outside of iManage Work and make their own files and folders under pre-configured system.
Outlook is a finicky software, access to iManage Work depends on Outlook, nothing against iManage Work, but it sometimes has issues caused by the application it relies on.
Nice and simple interface. The software does its job well. It is not a central software for company operations, but it makes it significantly easier for multiple departments to operate. Regular updates and communication about them are the best part of the software and I would recommend it for other departments should the need arise. One major benefit I have found of Agiloft is scalability. As the company grows, the number of contracts grows almost exponentially. Agiloft allows handling them easily without having to reorganize old contracts.
Implementation was relatively easy and I have not had any issues with the support. UI change created some challenges for the end-users, but overall, it was a smooth experience. I hope the company will continue investing in the product and not consider it as something to not care about too much. I believe Agiloft does not make any other software, so I think the focus on it should not wane.
We had an issue a few years ago where a plug-in of some sort which allowed the viewing of PDFs got updated and then whenever some people previewed PDFs in iManage then Outlook would crash. My outlook crashed over 20 times in a single day once. It was a pretty bad time. I know one of our information technology professionals in another office worked non-stop with iManage to get it resolved, and it seemed like they did take the issue pretty seriously.
Prior to implementing Agiloft, we used ProLaw. ProLaw acts as an electronic library for all contracts across the company. We were able to get this to work for us but it was limited in what functionality it provided. Agiloft is far superior when it comes to tracking and contract generation. Both systems store the agreements; however, Agiloft does a lot of the work for us. It creates the agreements with the click of a button, manages user permissions, sends automated reminders without requiring setup. These are all things ProLaw either didn't have or had but required manual entry. I was not the one who selected Agiloft as our new system, but after using it I can see why it was chosen.
I have viewed several other document management system software, but iManage was already installed at my company before I started working here. For us, I think this is the right solution. Companies with a smaller number of employees or smaller document collections could find some other options that might suite their needs and budget better. We definitely want an on premises solution that provides all the security, tracking, searching, and integration issues iManage offers. Many of the other solutions have adopted cloud technologies only at this point and we are not ready to consider cloud storage due for our sensitive documents at this point.
