What users are saying about

Appian

Top Rated
159 Ratings

Agiloft Custom Workflow/BPM

2 Ratings
Score 10 out of 101

Appian

Top Rated
159 Ratings
Score 8.3 out of 101

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Likelihood to Recommend

Agiloft Custom Workflow/BPM

Agiloft is perfect for managing requisitions, linking those requisitions to their appropriate contracts (and getting the contracts directly executed via DocuSign or Adobe), notifications on upcoming renewals, spend tracking, trend analysis, contractor access management and ticket automation, audits, and much more. The tool flexible enough to integrate with other platforms but users need to be made aware of the requirements/limitations of the integrations.
Carly Cockman profile photo

Appian

Surely Appian is not a Site Development Tool. So we should avoid the use of a system for just UX development. We should look for process automation as much as we can mature the use cases.
Ravi Joshi, PMI-ACP® profile photo

Pros

  • Ease of use for both end users and administrators
  • Limitless workflow development to automate processes
  • Flexibility to integrate with other software platforms
Carly Cockman profile photo
  • Process centric management of data and tasks
  • Speed of solution development and change
  • Tracking of process execution fro optimization and performance
  • Dynamic data driven forms and processes
  • Service and workforce management of activities and collaboration to speed decision making and issue resolution
Keith Currie, B. Sc., PMP profile photo

Cons

  • We have a history of quick but unhelpful responses from customer support. Fortunately, we are able to work with our implementation specialist when support tickets require escalation. There is a clear eagerness to assist, but the communication from support lacks depth. You have to be extremely specific with your desired resolution.
Carly Cockman profile photo
  • Process Modeling - Appian is currently moving away from their desktop portal model and into web-based access. This requires some significant reworking of their underlying structures. That being said, their new technology and modeling options are extremely exciting and should provide significant enhancements and flexibility over the plain portal environment option.
  • Form Design - I would like to see greater flexibility in form design and form preview.
  • Training - Appian offers a plethora of training but the ability to tailor training to meet specific needs of an audience would be a welcomed addition.
  • Reports - There needs to be greater flexibility in configuring and printing of reports.
Michael Campbell, PMP,CSM profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Appian9.5
Based on 11 answers
We recently renewed our license with Appian. We are convinced that its flexibility, relative ease of use, the support they provide, there mobile advancements and their general willingness and desire to see us succeed all contributed to our reason to renew our agreement with Appian
Michael Campbell, PMP,CSM profile photo

Usability

No score
No answers yet
No answers on this topic
Appian8.8
Based on 28 answers
You cannot get low code design in a more intuitive platform than Appian's! I went to developer boot camp and anyone with limited coding experience can get a good start in Appian. A Java developer would excel!
No photo available

Support

No score
No answers yet
No answers on this topic
Appian8.3
Based on 52 answers
Great training, on-site teams were amazingly experienced and patient with all of the demands. Always great follow through. Interested in our recommendations, interested in what we had to say. Organized great networking events and Appian World is an event not to be missed.
No photo available

In-Person Training

No score
No answers yet
No answers on this topic
Appian9.0
Based on 1 answer
As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.
No photo available

Online Training

No score
No answers yet
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Appian10.0
Based on 1 answer
Really great training platform. Very visual and easy to use.
No photo available

Alternatives Considered

No answers on this topic
I was not involved in the initial analysis but I know Appian came close with Pegasystems in the intelligent business process management suite.
No photo available

Return on Investment

  • Agiloft has streamlined the requisitioning process and eliminated manual effort and repetitive low-value tasks.
  • We now have a single source of truth for our SOC audits.
Carly Cockman profile photo
  • Learning curve it too big because documentation is too spread and voluminous, and training [is] a trash with mistakes and bad examples.
  • Once basic learning is done, a developer can become productive.
  • Overall, impact is positive since it takes the headache of browser compatibility and responsive layouts [away].
Leonid Spektor profile photo

Pricing Details

Agiloft Custom Workflow/BPM

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details

Agiloft Custom Workflow/BPM More Information

Appian

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Appian More Information