What users are saying about
Top Rated
200 Ratings
3 Ratings
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Score 10 out of 100
Top Rated
200 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Agiloft Custom Workflow/BPM

Originally we used it as a guide for a workflow and it was amazing. As I stated earlier, we currently use it to decimate status based on tasks, great. We tried to use it as more of a Project Management platform and it wasn't really the best, but it isn't made for that either. Then again, using Microsoft Project can be linked to it to communicate the milestones.
Craig Rosenblum | TrustRadius Reviewer

Appian

[Appian suits] well as a repository of information, [interaction] between [departments], [and] low-code developing. It is perfect if you are using an excel file for your daily tasks, Appian will do this for you. It might be less suitable for very complex applications that [requires] complex calculations.
Ricardo Gonzalez | TrustRadius Reviewer

Feature Rating Comparison

Low-Code Development

Agiloft Custom Workflow/BPM
Appian
8.4
Visual Modeling
Agiloft Custom Workflow/BPM
Appian
8.0
Drag-and-drop Interfaces
Agiloft Custom Workflow/BPM
Appian
8.6
Platform Security
Agiloft Custom Workflow/BPM
Appian
9.1
Platform User Management
Agiloft Custom Workflow/BPM
Appian
7.9
Reusability
Agiloft Custom Workflow/BPM
Appian
8.5
Platform Scalability
Agiloft Custom Workflow/BPM
Appian
8.6

Pros

Agiloft Custom Workflow/BPM

  • Ease of use for both end users and administrators
  • Limitless workflow development to automate processes
  • Flexibility to integrate with other software platforms
Carly Cockman | TrustRadius Reviewer

Appian

  • OOTB UI elements enable quick building of forms
  • Low or no code integration creation makes integrating with other sources easy
  • Build once, deploy anywhere makes it easy to put an application in users hands, regardless of form factor (desktop, mobile, etc)
Megan Markert | TrustRadius Reviewer

Cons

Agiloft Custom Workflow/BPM

  • Reporting - If reporting is important, you may consider another platform like Tableau which can be fed from Agiloft
  • Sorry, just reporting
Craig Rosenblum | TrustRadius Reviewer

Appian

  • Appian documentation is really challenging to navigate and contains broken links.
  • Appian Community contains valuable information from real developers of Appian, but it is hard to navigate and is disorganized.
  • Process modeling screens are challenging to use because the windows are tiny, but there have been some changes to improve this in different releases.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Agiloft Custom Workflow/BPM

No score
No answers yet
No answers on this topic

Appian

Appian 9.0
Based on 16 answers
We recently renewed our license with Appian. We are convinced that its flexibility, relative ease of use, the support they provide, there mobile advancements and their general willingness and desire to see us succeed all contributed to our reason to renew our agreement with Appian
Michael Campbell, PMP,CSM | TrustRadius Reviewer

Usability

Agiloft Custom Workflow/BPM

Agiloft Custom Workflow/BPM 10.0
Based on 1 answer
As with our brains, we only use 10% of its capability. It can be as complex as you want it to be or as simple. The training requirements to use it have been minimal depending on the application. This is really a reflection as to how the workflow was configured
Craig Rosenblum | TrustRadius Reviewer

Appian

Appian 8.7
Based on 54 answers
From a developer perspective, I believe that Appian is very usable. I have developed in vb.net, Oracle PL/SQL, and SQL Server. Developing applications using the Appian Platform is straightforward. I don't really use the drag and drop features when developing the forms. It's easier to develop in the javascript editor. I do like that that they have this option and it makes it more like an Access interface. There is a lot of automatic behind-the-scenes code that is very nice. There is no code required to assign tasks and send the task notification. There are Excel and pdf tools that are integrated with the product. You just pass in the data and the built-in tools will generate Excel or pdf files. For application users, the usability depends on how the developers create the application. I believe that if the requirements are sound, then the users will have a very enjoyable experience.
Christine Mulready | TrustRadius Reviewer

Support Rating

Agiloft Custom Workflow/BPM

Agiloft Custom Workflow/BPM 10.0
Based on 1 answer
We have enlisted the help of Agiloft support on various occasions and it has been excellent. You work with an individual that understands your workflow and will help you figure out how to make corrections
Craig Rosenblum | TrustRadius Reviewer

Appian

Appian 8.0
Based on 132 answers
We have observed the Appian support response is very quick to help you to resolve your queries. Sometimes we have also received very positive support during very high priority production incidents. A 24*7 clock support is another very good factor to work with Appian support. As a Global presence organization that was a key ask for any vendor.
Ravi Joshi, PMI-ACP® | TrustRadius Reviewer

In-Person Training

Agiloft Custom Workflow/BPM

No score
No answers yet
No answers on this topic

Appian

Appian 9.0
Based on 1 answer
As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.
Anonymous | TrustRadius Reviewer

Online Training

Agiloft Custom Workflow/BPM

No score
No answers yet
No answers on this topic

Appian

Appian 10.0
Based on 1 answer
Really great training platform. Very visual and easy to use.
Anonymous | TrustRadius Reviewer

Implementation Rating

Agiloft Custom Workflow/BPM

No score
No answers yet
No answers on this topic

Appian

Appian 9.0
Based on 8 answers
It was really seamless. SaaS in the true definition of the word. We logged on and started using the product. Very easy.
Peter Newnam | TrustRadius Reviewer

Alternatives Considered

Agiloft Custom Workflow/BPM

We evaluated a couple of products and found that they were either unable to create the workflow that we needed and lacked support. But to be fair, we evaluated the previous generation of Intellect.
Craig Rosenblum | TrustRadius Reviewer

Appian

I have helped in an Appian vs. Pega evaluation. They are both great platforms and I imagine will help any enterprise that leverages them properly. I felt Pega had more features and capability compared to Appian. However, we chose Appian in the end because we felt it's more flexible than Pega. In that regard, we felt we can use it for small apps, complex apps, or behind-the-scenes automated system processes. Appian apps are set up as a bucket of objects, and you use and connect them how you like. We felt we can do "this or that" with Appian. It it can meet a wide variety of uses while remaining pliable such that we can keep our apps up to date with the pace of business change. Also, we felt Appian would be a great partner, which they have been.
Anonymous | TrustRadius Reviewer

Return on Investment

Agiloft Custom Workflow/BPM

  • Agiloft has streamlined the requisitioning process and eliminated manual effort and repetitive low-value tasks.
  • We now have a single source of truth for our SOC audits.
Carly Cockman | TrustRadius Reviewer

Appian

  • Our objective to reduce customer effort when dealing with government by 25% was exceeded. In the process of applying for an alcohol licence renewal alone, we saw approximately 80% reduction in time and effort for the business customer - and that was just a prototype! Imagine the possibilities when this is taken into a live environment!
Lynley Johnston | TrustRadius Reviewer

Screenshots

Pricing Details

Agiloft Custom Workflow/BPM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Agiloft Custom Workflow/BPM Editions & Modules

Additional Pricing Details

Appian

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Appian Editions & Modules

Edition
Free$0
Standard60.002
Flat FeeContact Sales3
EnterpriseContact Sales4
  1. per user per month
  2. one fixed price per app, unlimited users
  3. unlimited number of apps, priced by user
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Agiloft Custom Workflow/BPM
10.0
Appian
8.6

Likelihood to Renew

Agiloft Custom Workflow/BPM
Appian
9.0

Usability

Agiloft Custom Workflow/BPM
10.0
Appian
8.7

Support Rating

Agiloft Custom Workflow/BPM
10.0
Appian
8.0

In-Person Training

Agiloft Custom Workflow/BPM
Appian
9.0

Online Training

Agiloft Custom Workflow/BPM
Appian
10.0

Implementation Rating

Agiloft Custom Workflow/BPM
Appian
9.0

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