What users are saying about

Appian

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Top Rated
158 Ratings
2 Ratings
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Score 10 out of 101

Appian

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Top Rated
158 Ratings
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Score 8.3 out of 101

Add comparison

Likelihood to Recommend

Agiloft Custom Workflow/BPM

Agiloft is perfect for managing requisitions, linking those requisitions to their appropriate contracts (and getting the contracts directly executed via DocuSign or Adobe), notifications on upcoming renewals, spend tracking, trend analysis, contractor access management and ticket automation, audits, and much more. The tool flexible enough to integrate with other platforms but users need to be made aware of the requirements/limitations of the integrations.
Carly Cockman profile photo

Appian

Surely Appian is not a Site Development Tool. So we should avoid the use of a system for just UX development. We should look for process automation as much as we can mature the use cases.
Ravi Joshi, PMI-ACP® profile photo

Feature Rating Comparison

Low-Code Development

Agiloft Custom Workflow/BPM
Appian
7.6
Visual Modeling
Agiloft Custom Workflow/BPM
Appian
7.1
Drag-and-drop Interfaces
Agiloft Custom Workflow/BPM
Appian
7.5
Platform Security
Agiloft Custom Workflow/BPM
Appian
8.8
Platform User Management
Agiloft Custom Workflow/BPM
Appian
7.8
Reusability
Agiloft Custom Workflow/BPM
Appian
7.8
Platform Scalability
Agiloft Custom Workflow/BPM
Appian
6.4

Pros

  • Ease of use for both end users and administrators
  • Limitless workflow development to automate processes
  • Flexibility to integrate with other software platforms
Carly Cockman profile photo
  • I have observed after version 17.1 we have a lot of good features in Appian that improve usability (UX). This adds real value in this competitive Digital space.
  • You can understand business use case and convert it to a logical process automation.
  • Process Modeller has improved a lot and providing smart services use adds more value.
  • Service integration helps us to seamlessly integrate with third-party systems
Ravi Joshi, PMI-ACP® profile photo

Cons

  • We have a history of quick but unhelpful responses from customer support. Fortunately, we are able to work with our implementation specialist when support tickets require escalation. There is a clear eagerness to assist, but the communication from support lacks depth. You have to be extremely specific with your desired resolution.
Carly Cockman profile photo
  • Appian is continually improving the product but having to learn new features every 3 months (upgrade schedule) can be a challenge.
  • Graphical user interface could use some additional improvements but it has come a long way already.
  • Sites could use some additional modifications. Currently, the News Feed is not available on a site.
Helmut Arnold profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Appian9.2
Based on 16 answers
The amount of time and effort that we have spent on our applications with Appian almost guarantees that we will be renewing our licenses. The ROI of Appian has been very benfical
Helmut Arnold profile photo

Usability

No score
No answers yet
No answers on this topic
Appian8.5
Based on 32 answers
Great platform for providing business process management. Fairly easy to learn tool (especially now that I have seen the evolution over 5 years). More difficult to master, but there is a great community that is always willing and able to help solve your problem.
Helmut Arnold profile photo

Support

No score
No answers yet
No answers on this topic
Appian8.4
Based on 55 answers
Appian updates happen automatically and regularly (about every two months or so). We are informed when updates are coming to understand the timing, and in our short timeframe (about 6 months) we have had no issues with functionality breaking
Lynley Johnston profile photo

Implementation

No score
No answers yet
No answers on this topic
Appian8.2
Based on 3 answers
It was really seamless. SaaS in the true definition of the word. We logged on and started using the product. Very easy.
Peter Newnam profile photo

Alternatives Considered

No answers on this topic
When evaluating Appian we were asked to compare it to other enterprise tools we currently use such as Atlassian's JIRA and Rally. It is really impossible to compare the two for the simple fact that within Appian you can build the workflows and data capture mechanisms that each of these tools offer. The difference is that with Appian you can customize the workflows to an infinite degree whereas with an off the shelf application you are relatively limited to what the developer provides.
Michael Campbell, PMP,CSM profile photo

Return on Investment

  • Agiloft has streamlined the requisitioning process and eliminated manual effort and repetitive low-value tasks.
  • We now have a single source of truth for our SOC audits.
Carly Cockman profile photo
  • Master data process increased speed of processes 50%.
  • Product management processes increased timely information by 25% faster with decision making.
  • Improved accuracy of data across the enterprise as reduced issues by 20%.
Keith Currie, B. Sc., PMP profile photo

Pricing Details

Agiloft Custom Workflow/BPM

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details

Agiloft Custom Workflow/BPM More Information

Appian

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Appian More Information