Agiloft Custom Workflow/BPM vs. Fortra’s Automate

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Agiloft Custom Workflow/BPM
Score 6.1 out of 10
Enterprise companies (1,001+ employees)
According to Agiloft, this workflow and process automation solution provides a package that is comprised of a flexible and robust data model with a powerful workflow and business rules engine that enable it to map any business structure and automate the most complex business processes — all with no need for custom code. The vendor says that instead of providing an interface to create a workflow diagram that will still need to be built by programmers, Agiloft provides a drag-and-drop…N/A
Fortra’s Automate
Score 9.0 out of 10
N/A
Fortra's Automate (formerly HelpSystems Automate) is a robotic process automation platform for desktop applications. According to the vendor, it offers the ability to automate almost any business process, and no technical expertise is required—IT and business users alike can understand the drag-and-drop interface.N/A
Pricing
Agiloft Custom Workflow/BPMFortra’s Automate
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Agiloft Custom Workflow/BPMFortra’s Automate
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeRequiredOptional
Additional Details
More Pricing Information
Community Pulse
Agiloft Custom Workflow/BPMFortra’s Automate
Top Pros
Top Cons
Best Alternatives
Agiloft Custom Workflow/BPMFortra’s Automate
Small Businesses
Agiloft Flexible Service Desk Suite
Agiloft Flexible Service Desk Suite
Score 9.0 out of 10
airSlate SignNow
airSlate SignNow
Score 8.5 out of 10
Medium-sized Companies
Agiloft Flexible Service Desk Suite
Agiloft Flexible Service Desk Suite
Score 9.0 out of 10
Appian
Appian
Score 8.8 out of 10
Enterprises
Redwood RunMyJobs
Redwood RunMyJobs
Score 9.4 out of 10
Appian
Appian
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Agiloft Custom Workflow/BPMFortra’s Automate
Likelihood to Recommend
10.0
(2 ratings)
10.0
(4 ratings)
Usability
10.0
(1 ratings)
10.0
(1 ratings)
Support Rating
10.0
(1 ratings)
10.0
(1 ratings)
User Testimonials
Agiloft Custom Workflow/BPMFortra’s Automate
Likelihood to Recommend
Agiloft
Originally we used it as a guide for a workflow and it was amazing. As I stated earlier, we currently use it to decimate status based on tasks, great. We tried to use it as more of a Project Management platform and it wasn't really the best, but it isn't made for that either. Then again, using Microsoft Project can be linked to it to communicate the milestones.
Read full review
Fortra
It's great for repetitive or regularly scheduled activities like reports or file transfers. However, it's not so good for on-demand activities. It doesn't support task shortcuts to run specific tasks. If it did it would be perfect.
Read full review
Pros
Agiloft
  • Ease of use for both end users and administrators
  • Limitless workflow development to automate processes
  • Flexibility to integrate with other software platforms
Read full review
Fortra
  • Very detailed task builder. Easy to read step by step a task's operation even if you don't have much programming knowledge.
  • Scheduling for automation jobs is very flexible. Allows us to create all kinds of job schedules as needed.
  • Organization of jobs, tasks, conditions is done well. Allows us to easily manage our items.
Read full review
Cons
Agiloft
  • Reporting - If reporting is important, you may consider another platform like Tableau which can be fed from Agiloft
  • Sorry, just reporting
Read full review
Fortra
  • A reporting capability on tasks: enabled, disabled, by folder, by trigger, etc. Currently there is none.
  • An "OR" in their conditional statements - currently there is only "AND".
  • Some kind of temporary backup when changing a task - separate from the current back up/restore functionality (which works well).
Read full review
Usability
Agiloft
As with our brains, we only use 10% of its capability. It can be as complex as you want it to be or as simple. The training requirements to use it have been minimal depending on the application. This is really a reflection as to how the workflow was configured
Read full review
Fortra
It's just very easy to use, extremely versatile, and very reliable. It's hard to find use cases where it won't work.
Read full review
Support Rating
Agiloft
We have enlisted the help of Agiloft support on various occasions and it has been excellent. You work with an individual that understands your workflow and will help you figure out how to make corrections
Read full review
Fortra
Support is very helpful and responsive, although using the tool is very user-friendly, so I hardly use the service.
Read full review
Alternatives Considered
Agiloft
We evaluated a couple of products and found that they were either unable to create the workflow that we needed and lacked support. But to be fair, we evaluated the previous generation of Intellect.
Read full review
Fortra
Read full review
Return on Investment
Agiloft
  • Agiloft has streamlined the requisitioning process and eliminated manual effort and repetitive low-value tasks.
  • We now have a single source of truth for our SOC audits.
Read full review
Fortra
  • It's been a net positive as AutoMate requires less eyes on specific tasks so that people can focus attention elsewhere and do more analysis.
  • Less manual work also decreases the chances of mistakes and/or missed jobs. Since Automate can schedule everything, send email notifications, etc., there is less time wasted.
Read full review
ScreenShots

Agiloft Custom Workflow/BPM Screenshots

Screenshot of Customizable charts and dashboardsScreenshot of Graphical workflow editor

Fortra’s Automate Screenshots

Screenshot of Screenshot of