What users are saying about

Agiloft Custom Workflow/BPM

2 Ratings
Score 10 out of 101

IBM BPM

52 Ratings
Score 8.1 out of 101

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Likelihood to Recommend

Agiloft Custom Workflow/BPM

Agiloft is perfect for managing requisitions, linking those requisitions to their appropriate contracts (and getting the contracts directly executed via DocuSign or Adobe), notifications on upcoming renewals, spend tracking, trend analysis, contractor access management and ticket automation, audits, and much more. The tool flexible enough to integrate with other platforms but users need to be made aware of the requirements/limitations of the integrations.
Carly Cockman profile photo

IBM BPM

IBM Business Process Manager is well suited for case management
Keshava Murthy B S profile photo

Feature Rating Comparison

Reporting & Analytics

Agiloft Custom Workflow/BPM
IBM BPM
2.1
Dashboards
Agiloft Custom Workflow/BPM
IBM BPM
2.1
Standard reports
Agiloft Custom Workflow/BPM
IBM BPM
2.1
Custom reports
Agiloft Custom Workflow/BPM
IBM BPM
2.1

Process Engine

Agiloft Custom Workflow/BPM
IBM BPM
8.0
Process designer
Agiloft Custom Workflow/BPM
IBM BPM
9.0
Process simulation
Agiloft Custom Workflow/BPM
IBM BPM
7.0
Business rules engine
Agiloft Custom Workflow/BPM
IBM BPM
9.9
SOA support
Agiloft Custom Workflow/BPM
IBM BPM
9.0
Process player
Agiloft Custom Workflow/BPM
IBM BPM
8.0
Support for modeling languages
Agiloft Custom Workflow/BPM
IBM BPM
8.0
Form builder
Agiloft Custom Workflow/BPM
IBM BPM
8.0
Model execution
Agiloft Custom Workflow/BPM
IBM BPM
5.0

Collaboration

Agiloft Custom Workflow/BPM
IBM BPM
4.0
Social collaboration tools
Agiloft Custom Workflow/BPM
IBM BPM
4.0

Content Management Capabilties

Agiloft Custom Workflow/BPM
IBM BPM
8.0
Content management
Agiloft Custom Workflow/BPM
IBM BPM
8.0

Pros

  • Ease of use for both end users and administrators
  • Limitless workflow development to automate processes
  • Flexibility to integrate with other software platforms
Carly Cockman profile photo
  • Case management - provides flexibility for dynamic processing.
  • Smarter process - streamlines repeatable activities and does work distributions.
  • Advanced integration - makes integration with other systems very easy.
Keshava Murthy B S profile photo

Cons

  • We have a history of quick but unhelpful responses from customer support. Fortunately, we are able to work with our implementation specialist when support tickets require escalation. There is a clear eagerness to assist, but the communication from support lacks depth. You have to be extremely specific with your desired resolution.
Carly Cockman profile photo
  • IBM BPM should bring in the Agile methodology and enforce it as a way to build software. If its comes from IBM there is very little chance that vendors can mess around the SDLC, jeopardizing project implementations.
  • IBM BPM should enhance the traceability of implementation with requirements. Blueworks to Process Modeling works well for the first time implementation, however when a process needs enhancement or improvements, the modeling represetation gets blurred due to implementation details. This can be currently worked around with stricter goverance around process modeling, but would like IBM to come up with a solution
  • Merging of snapshots - something needs to be done on this aspect
  • A tool to peek into process data BLOB. Ability to change the process data at runtime - Nice to have.
Prasanna Selvaraj profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
IBM BPM8.0
Based on 4 answers
This particular decision will be made by other people. Overall IBM BPM is the best BPM engine that I have worked with. It is implemented at our company and IT and business are already somewhat familiar with it. Therefore if asked I will recommend renewal as long as the price is reasonable.
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Usability

No score
No answers yet
No answers on this topic
IBM BPM8.0
Based on 2 answers
• The system is easy enough to use but, by definition, is a complex tool. However, they have done a good job generally balancing tool complexity / capability with usability. When comparing to MS Biz Talk, for example, Biz Talk has less functionality but is actually harder to use.
• Software is very flexible. For somebody with the right technical background, it’s quite easy to write some Java code to overcome any hurdles or make the product do what is needed
No photo available

Support

No score
No answers yet
No answers on this topic
IBM BPM9.0
Based on 1 answer
• Always get a response to a support ticket in less than 2 hours
• Urgent tickets are usually responded to within 15 minutes
• Support staff generally are familiar with our setup and it’s not necessary to explain things multiple times – frequently talk to the same person who is very familiar with our setup
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In-Person Training

No score
No answers yet
No answers on this topic
IBM BPM9.0
Based on 1 answer
• Attended on premise sysadmin training for 4 days, 8 hours per day. Although further follow-up training was available, I never felt the need to go back. Training was very hands-on with real modeling (rather than just following a manual). Very effective.
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Implementation

No score
No answers yet
No answers on this topic
IBM BPM9.0
Based on 1 answer
• Very satisfied – not too difficult at all.
• We had a consultant available as part of our contract, but we didn’t really need to use (except for some advice on ActiveDirectory and single sign-on)
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Alternatives Considered

No answers on this topic
Pega Pega is a comprehensive suite which offers a unique theme of BPM development in the market. A no-coding approach based on rules with inheritance makes Pega a very powerful product. However Pega, falls short on integration centric capabilities and very rigid to customize. On the other hand IBM comes with array of products which suits needs of varying degree. Advanced integration is solved by BPEL Process Server which has support for state based patterns and mediation. Dynamic rules and event management can be solved with WODM, Cloud to on-premise connectivity with Cast Iron, Enterprise gateway and security usecases with DataPower, Social BPM with IBM BPM , WODM, mobify with Worklight.Pega has a little bit of eveything here and there. It solves the dynamic rule management, brings out the flavor of Social BPM and mobility with Antenna ( I guess) and predictive analytics as well in one single suite. There are certain usecases which needs to have a little bit of everything, however this little bits and pieces of functionality when its blows, Pega would have problems to scale. With IBM its a bit nightmare to maintain a variety of technologies, however you can wish to go for one without the other and go for something only when you truly need it.Pega vs IBMIts difficult to pick a winner. In nutshell when you want a full scale BPM with rich integration capabilities go for IBM BPM. On the other hand if you hava mature integration capability already, Pega can yield quick results for you as well. Pega's strength is its methodology. IBM BPM's strength is integration. Actually you can't go wrong with both in terms of implementation. My strong recommendation is to invest time to process analysis and pick a good vendor to support consulting and implementation.
Prasanna Selvaraj profile photo

Scalability

No score
No answers yet
No answers on this topic
IBM BPM10.0
Based on 1 answer
It scales from small team interactions to business processes serving thousands of employees, as well as straight-through-processing needs that go well beyond. Of course, scale is always in the eye of the beholder, but IBM BPM does a good job of giving you all of the hooks, APIs, and data that you need to take on whatever scaling approaches you need to meet the load
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Return on Investment

  • Agiloft has streamlined the requisitioning process and eliminated manual effort and repetitive low-value tasks.
  • We now have a single source of truth for our SOC audits.
Carly Cockman profile photo
  • We use IBM BPM more to help our customers than to help ourselves. For our customers, IBM BPM has helped us dramatically reduce cycle time of previously manual processes, while increasing accuracy and customer satisfaction. However, it is difficult to get customers to go on record with ROI as they treat this as confidential/private information.
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Pricing Details

Agiloft Custom Workflow/BPM

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details

IBM BPM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details