What users are saying about

Agiloft Custom Workflow/BPM

2 Ratings
Score 10 out of 101

Kofax TotalAgility

11 Ratings
Score 8 out of 101

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Likelihood to Recommend

Agiloft Custom Workflow/BPM

Agiloft is perfect for managing requisitions, linking those requisitions to their appropriate contracts (and getting the contracts directly executed via DocuSign or Adobe), notifications on upcoming renewals, spend tracking, trend analysis, contractor access management and ticket automation, audits, and much more. The tool flexible enough to integrate with other platforms but users need to be made aware of the requirements/limitations of the integrations.
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Kofax TotalAgility

The platform is an excellent solution for companies looking for a workflow automation system that can be used across departments and its return on investment becomes apparent once it is introduced in production for a business. Its ability to route work tasks dynamically between employees and outside parties, implement SLAs, and get information to a back-end source is excellent.
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Feature Rating Comparison

Reporting & Analytics

Agiloft Custom Workflow/BPM
Kofax TotalAgility
8.9
Dashboards
Agiloft Custom Workflow/BPM
Kofax TotalAgility
9.9
Standard reports
Agiloft Custom Workflow/BPM
Kofax TotalAgility
9.9
Custom reports
Agiloft Custom Workflow/BPM
Kofax TotalAgility
7.0

Process Engine

Agiloft Custom Workflow/BPM
Kofax TotalAgility
6.7
Process designer
Agiloft Custom Workflow/BPM
Kofax TotalAgility
8.0
Process simulation
Agiloft Custom Workflow/BPM
Kofax TotalAgility
1.0
Business rules engine
Agiloft Custom Workflow/BPM
Kofax TotalAgility
9.0
Support for modeling languages
Agiloft Custom Workflow/BPM
Kofax TotalAgility
6.4
Form builder
Agiloft Custom Workflow/BPM
Kofax TotalAgility
8.0
Model execution
Agiloft Custom Workflow/BPM
Kofax TotalAgility
8.0

Pros

  • Ease of use for both end users and administrators
  • Limitless workflow development to automate processes
  • Flexibility to integrate with other software platforms
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  • TotalAgility excels as a workflow platform that at a basic level can easily be implemented by BAs or junior developers while also being a platform that can easily be extended to provide a very customized and unique solution for a business.
  • Utilizing the components from Kofax Transformation Modules, Kofax Input Connector, and KCNS allows for the platform to have a very powerful data extraction feature set that makes it more powerful than its competitors.
  • The platform, being .NET, allows for developers to easily understand and extend the SDK and API either through native integration with the application or through its web services integration.
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Cons

  • We have a history of quick but unhelpful responses from customer support. Fortunately, we are able to work with our implementation specialist when support tickets require escalation. There is a clear eagerness to assist, but the communication from support lacks depth. You have to be extremely specific with your desired resolution.
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  • Exception management within the platform can certainly be improved upon. If a job is suspended for any particular issue integrations can be put in place to attempt to handle them but it is kludgy and does not always work as anticipated.
  • The administration interface is based on Microsoft Silverlight which limits it to certain versions of Internet Explorer and the interface has seen better days. Their other application, Kofax Kapow, has a much more mature and intuitive interface. This supposedly is being replaced in the next major iteration but I have doubts it will be successfully done.
  • The product is expensive. It is also the Cadillac of workflow platforms with document transformation built in. In many cases the product can do what you want it to do but there may be other more cost effective platforms.
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Alternatives Considered

No answers on this topic
Kofax TotalAgility is a beast of a package that gives you a thousand ways to tackle a problem, but it may not be the best platform for your needs. It is more of an enterprise platform that integrates well with other systems with moderate development time. Other packages may be cheaper, easier, and faster to implement depending on needs.
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Return on Investment

  • Agiloft has streamlined the requisitioning process and eliminated manual effort and repetitive low-value tasks.
  • We now have a single source of truth for our SOC audits.
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  • The product is a behemoth to stand up and is cost prohibitive well before it can be implemented. Long term vision planning must be done to realize a positive ROI.
  • It is costly to locate or train internal resources to implement the product successfully. It is very easy to be lost in a black hole if trying to implement it with no previous experience of an ECM platform.
  • Demonstrating the platform to key stakeholders from multiple departments will most likely lead to discussions where business processes can be automated allowing for a faster ROI.
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Screenshots

Pricing Details

Agiloft Custom Workflow/BPM

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details

Kofax TotalAgility

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details