What users are saying about
2 Ratings
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Score 10 out of 101
16 Ratings
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Score 7.6 out of 101

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Likelihood to Recommend

Agiloft Custom Workflow/BPM

Agiloft is perfect for managing requisitions, linking those requisitions to their appropriate contracts (and getting the contracts directly executed via DocuSign or Adobe), notifications on upcoming renewals, spend tracking, trend analysis, contractor access management and ticket automation, audits, and much more. The tool flexible enough to integrate with other platforms but users need to be made aware of the requirements/limitations of the integrations.
Carly Cockman profile photo

OpenText MBPM

Metastorm is well-suited for scenarios in which internal stress testing an application is needed in a hurry before showcasing it to potential customers. It supports different views of the process from Swimlane perspective, so different methodologies can be handled. It is an Enterprise level tool and handles both small and large projects quite well, although smaller companies may be stressed out by the amount of time it takes to properly maintain the application.
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Feature Rating Comparison

Reporting & Analytics

Agiloft Custom Workflow/BPM
OpenText MBPM
6.9
Dashboards
Agiloft Custom Workflow/BPM
OpenText MBPM
7.5
Standard reports
Agiloft Custom Workflow/BPM
OpenText MBPM
9.0
Custom reports
Agiloft Custom Workflow/BPM
OpenText MBPM
4.0

Process Engine

Agiloft Custom Workflow/BPM
OpenText MBPM
7.4
Process designer
Agiloft Custom Workflow/BPM
OpenText MBPM
8.5
Process simulation
Agiloft Custom Workflow/BPM
OpenText MBPM
7.5
Business rules engine
Agiloft Custom Workflow/BPM
OpenText MBPM
9.0
SOA support
Agiloft Custom Workflow/BPM
OpenText MBPM
6.0
Process player
Agiloft Custom Workflow/BPM
OpenText MBPM
7.0
Support for modeling languages
Agiloft Custom Workflow/BPM
OpenText MBPM
8.0
Form builder
Agiloft Custom Workflow/BPM
OpenText MBPM
6.5
Model execution
Agiloft Custom Workflow/BPM
OpenText MBPM
6.5

Collaboration

Agiloft Custom Workflow/BPM
OpenText MBPM
6.5
Social collaboration tools
Agiloft Custom Workflow/BPM
OpenText MBPM
6.5

Content Management Capabilties

Agiloft Custom Workflow/BPM
OpenText MBPM
6.0
Content management
Agiloft Custom Workflow/BPM
OpenText MBPM
6.0

Pros

  • Ease of use for both end users and administrators
  • Limitless workflow development to automate processes
  • Flexibility to integrate with other software platforms
Carly Cockman profile photo
  • Integration into third party applications
  • Rapid Development; allows developers to quickly build and/or change workflows
  • Powerful user interface design
  • High degree of scalability
No photo available

Cons

  • We have a history of quick but unhelpful responses from customer support. Fortunately, we are able to work with our implementation specialist when support tickets require escalation. There is a clear eagerness to assist, but the communication from support lacks depth. You have to be extremely specific with your desired resolution.
Carly Cockman profile photo
  • Lack of a graphical user interface email editor
  • Auto creation of later activities in model viewer would be nice in order to quickly generate outcome scenarios
  • Built-in reporting is somewhat limited
No photo available

Likelihood to Renew

No score
No answers yet
No answers on this topic
OpenText MBPM8.0
Based on 4 answers
We believe there is a market amongst our client base for the functionality OpenText BMP can address.
Peter Green profile photo

Usability

No score
No answers yet
No answers on this topic
OpenText MBPM9.0
Based on 1 answer
Although it is intuitive to use it does require training
Harish Rajput profile photo

Support

No score
No answers yet
No answers on this topic
OpenText MBPM10.0
Based on 1 answer
Great customer service for an API support related query
Harish Rajput profile photo

Alternatives Considered

No answers on this topic
Before first using Metastorm at a previous company, I reviewed 30 systems, shortlisted 4 and chose Metastorm as being intuitively the easiest to develop with. We have recently looked at a number of alternatives but decide to stick with OpenText BPM.
Peter Green profile photo

Return on Investment

  • Agiloft has streamlined the requisitioning process and eliminated manual effort and repetitive low-value tasks.
  • We now have a single source of truth for our SOC audits.
Carly Cockman profile photo
  • The development of the ticketing system has enabled us to greatly improve customer relationships
  • The scheduling and allocation of the tasks has reduced both the number of open tickets and the turnaround time to resolution
  • Management information from the system has improved decision making
Peter Green profile photo

Screenshots

Pricing Details

Agiloft Custom Workflow/BPM

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details

OpenText MBPM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details