What users are saying about

Agiloft Custom Workflow/BPM

2 Ratings
Score 10 out of 101

Promapp

18 Ratings
Score 9.2 out of 101

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Likelihood to Recommend

Agiloft Custom Workflow/BPM

Agiloft is perfect for managing requisitions, linking those requisitions to their appropriate contracts (and getting the contracts directly executed via DocuSign or Adobe), notifications on upcoming renewals, spend tracking, trend analysis, contractor access management and ticket automation, audits, and much more. The tool flexible enough to integrate with other platforms but users need to be made aware of the requirements/limitations of the integrations.
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Promapp

Good for investigating the diverse ways your workers can share and collaborate with the material in your Promapp library. Promapp functions admirably with SharePoint. Promapp is a cloud-based device and stores your procedures remotely. You should consider having a reinforcement of material on the off chance that there is ever a blackout, though. I can state amazingly that this is very uncommon and they've moved to AWS for cloud-unwavering quality, yet a few chiefs inside your association may demand a reinforcement "blustery day" plan being set up to get to vital material.
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Feature Rating Comparison

Reporting & Analytics

Agiloft Custom Workflow/BPM
Promapp
8.5
Dashboards
Agiloft Custom Workflow/BPM
Promapp
8.0
Standard reports
Agiloft Custom Workflow/BPM
Promapp
9.0

Process Engine

Agiloft Custom Workflow/BPM
Promapp
8.7
Process designer
Agiloft Custom Workflow/BPM
Promapp
9.0
Support for modeling languages
Agiloft Custom Workflow/BPM
Promapp
9.0
Form builder
Agiloft Custom Workflow/BPM
Promapp
8.1

Collaboration

Agiloft Custom Workflow/BPM
Promapp
9.6
Social collaboration tools
Agiloft Custom Workflow/BPM
Promapp
9.6

Content Management Capabilties

Agiloft Custom Workflow/BPM
Promapp
9.0
Content management
Agiloft Custom Workflow/BPM
Promapp
9.0

Pros

  • Ease of use for both end users and administrators
  • Limitless workflow development to automate processes
  • Flexibility to integrate with other software platforms
Carly Cockman profile photo
  • It has an extremely straightforward configuration that assist clients in viewing and following a procedure effortlessly
  • Promapp is exceptionally easy and intuitive to use, which therefore empowers workers themselves to record their procedures and techniques. It's planned from a 'client encounter' viewpoint, where a client will compose the methodology and the framework will draw the guide for you.
  • It's a cloud based programming, which means it can be accessed from anyplace as long as you have a web connection
Ilia Tarasov profile photo

Cons

  • We have a history of quick but unhelpful responses from customer support. Fortunately, we are able to work with our implementation specialist when support tickets require escalation. There is a clear eagerness to assist, but the communication from support lacks depth. You have to be extremely specific with your desired resolution.
Carly Cockman profile photo
  • Bit restrictive in categorizing processes
  • Linking processes together is sometimes a bit counter intuitive
  • Some work required to get users to think end to end about processes
David Johnston profile photo

Support

No score
No answers yet
No answers on this topic
Promapp10.0
Based on 1 answer
Chat built into the product. Support team is willing to take end user questions also, which lowers the burden to support. There is also great training and help built into the product. There is also a customer success team that touches base semi-regularly.
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Alternatives Considered

No answers on this topic
Promapp was selected by the business, primarily for its ease of use. While for technical BPMN modeling and simulation iGrafx was great, it is not approachable and at the time the license model was not conducive to enterprise rollout. Blueworks Live was a middle ground, but we went with the end user preference.
David Johnston profile photo

Return on Investment

  • Agiloft has streamlined the requisitioning process and eliminated manual effort and repetitive low-value tasks.
  • We now have a single source of truth for our SOC audits.
Carly Cockman profile photo
  • Promapp is a core component of our business management system and has been used extensively in our ERP evaluation and implementation project
  • The Risk Management features allowed integration with the process management activities and removed the need to acquire a separate risk management tool.
  • The tool is well accepted in the organisation and is the goto reference point for business processes.
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Pricing Details

Agiloft Custom Workflow/BPM

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details

Promapp

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details