2 Ratings
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Score 10 out of 101
5 Ratings
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Score 9 out of 101

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Likelihood to Recommend

Agiloft Custom Workflow/BPM

Agiloft is perfect for managing requisitions, linking those requisitions to their appropriate contracts (and getting the contracts directly executed via DocuSign or Adobe), notifications on upcoming renewals, spend tracking, trend analysis, contractor access management and ticket automation, audits, and much more. The tool flexible enough to integrate with other platforms but users need to be made aware of the requirements/limitations of the integrations.
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UiPath Enterprise RPA Platform

Financial operations is a very good place to start with UiPath, but by no means should it be limited to Finance. UiPath is well suited to automate tasks in Finance such as:1. AP Reporting2. Invoice Payment Management3. Invoice Posting and Filing4. Past Due Notifications5. Release of low-value orders6. Daily Invoice list with order details
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Pros

  • Ease of use for both end users and administrators
  • Limitless workflow development to automate processes
  • Flexibility to integrate with other software platforms
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  • UiPath unlike most of their competitor's products has a low learning curve for new RPA developers
  • User Administration and Robot deployment are very easy to do with UiPath's "Orchestrator" tool, a very nice web-based UI to manage both users of Desktop RPA applications as well as fully automated RPA applications.
  • UiPath Academy is a free resource for customers to use. Developers can obtain an "Advanced Developer" certification for UiPath.
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Cons

  • We have a history of quick but unhelpful responses from customer support. Fortunately, we are able to work with our implementation specialist when support tickets require escalation. There is a clear eagerness to assist, but the communication from support lacks depth. You have to be extremely specific with your desired resolution.
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  • Because of the speed of development, there is some meaningful infrastructure effort to continuously apply updates.
  • Given the growth in the company, some support staff are somewhat inexperienced and therefore incident resolution can take longer than ideal.
  • Recent change to the way Support jobs are logged (more away from Zendesk) has reduced the ease of logging jobs and looking at job history.
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Likelihood to Renew

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UiPath Enterprise RPA Platform9.1
Based on 1 answer
We have used this software for nearly two years and have multiple processes using the software, we are fully invested in the automation through UiPath
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Alternatives Considered

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UiPath has a much lower learning curve and after using the Pegasystems platform (formerly OpenSpan, prior to acquisition by Pegasystems) we found that developers were able to learn and deliver applications much faster with UiPath. Automation Anywhere was very similar in that it required developers that had a lot of coding experience to be able to use effectively. Whereas with UiPath you could take a Business Analyst and get them up to speed with UiPath much more easily.
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Return on Investment

  • Agiloft has streamlined the requisitioning process and eliminated manual effort and repetitive low-value tasks.
  • We now have a single source of truth for our SOC audits.
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  • UiPath has had a positive impact on our customer satisfaction ratings. Since deploying an RPA solution for product activation, Customer Satisfaction surveys for that function have steadily increased month over month.
  • RPA solutions on complicated processes (more than approximately 6 decisions) "Desktop Automation" should be avoided due to the development effort involved. Look for simpler tasks that happen very frequently to drive higher ROI.
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Screenshots

UiPath Enterprise RPA Platform

Pricing Details

Agiloft Custom Workflow/BPM

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details

UiPath Enterprise RPA Platform

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details