Agiloft Flexible Service Desk Suite vs. eStreamDesk
Agiloft Flexible Service Desk Suite vs. eStreamDesk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Agiloft Flexible Service Desk Suite | Enterprise companies (1,001+ employees) | Agiloft's Flexible Service Desk Suite includes the elements needed to manage a complex service desk: Internal Help Desk, External Customer Support, Change Management, Asset Management, RMA Management, and complete ITIL/ITSM capability. According to the vendor, these fully integrated applications work together to form a single system of record for all of an organization’s IT service processes, for 360-degree visibility and control. The vendor says their solution is designed to adapt and scale to… | $65 per month | |
eStreamDesk | N/A | eStreamDesk is a flexible helpdesk platform that enables support staff to easily manage many requests from multiple services. | N/A |
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Editions & Modules |
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Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
Additional Details | — | All accounts start as 30 days free trial and continue as free or pay as you go plans. There are no sign up fees or long term contracts and no upfront costs. You pay only for what you use and you can change or cancel your plan any time. | ||||||||||||||
More Pricing Information |
Agiloft Flexible Service Desk Suite | eStreamDesk | |
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Incident and problem management |
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ITSM asset management |
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Change management |
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Multi-Channel Help |
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Agiloft Flexible Service Desk Suite | eStreamDesk | |
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Small Businesses | NinjaOne Score 9.2 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | NinjaOne Score 9.2 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.1 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Agiloft Flexible Service Desk Suite | eStreamDesk | |
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Likelihood to Recommend | 10.0 (12 ratings) | 10.0 (2 ratings) |
Likelihood to Renew | 8.9 (9 ratings) | 8.2 (1 ratings) |
Usability | 7.3 (2 ratings) | - (0 ratings) |
Availability | 8.6 (2 ratings) | - (0 ratings) |
Support Rating | 9.1 (2 ratings) | - (0 ratings) |
Agiloft Flexible Service Desk Suite | eStreamDesk | |
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Likelihood to Recommend | Agiloft | eStreamDesk |
Pros | Agiloft | eStreamDesk |
Cons | Agiloft | eStreamDesk |
Likelihood to Renew | Agiloft | eStreamDesk |
Usability | Agiloft | eStreamDesk No answers on this topic |
Support Rating | Agiloft | eStreamDesk No answers on this topic |
Alternatives Considered | Agiloft | eStreamDesk |
Return on Investment | Agiloft | eStreamDesk No answers on this topic |
ScreenShots | Agiloft Flexible Service Desk Suite Screenshots |