Agiloft Flexible Service Desk Suite vs. HelpCrunch
Agiloft Flexible Service Desk Suite vs. HelpCrunch
Product | Rating | Most Used By | Product Summary | Starting Price |
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Agiloft Flexible Service Desk Suite | Enterprise companies (1,001+ employees) | Agiloft's Flexible Service Desk Suite includes the elements needed to manage a complex service desk: Internal Help Desk, External Customer Support, Change Management, Asset Management, RMA Management, and complete ITIL/ITSM capability. According to the vendor, these fully integrated applications work together to form a single system of record for all of an organization’s IT service processes, for 360-degree visibility and control. The vendor says their solution is designed to adapt and scale to… | $65 per month | |
HelpCrunch | N/A | All-in-one software for better customer communication HelpCrunch toolset includes: Live chat Email marketing automation Simple Helpdesk It's a perfect solution for customer support, sales & marketing teams at SaaS, E-commerce, and any other online businesses. Acquire, convert more leads, and support your customers better. | $12 per month |
Agiloft Flexible Service Desk Suite | HelpCrunch | |||||||||||||||
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Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
Additional Details | — | Unlike most competitors, HelpCrunch's pricing is agent-based (not contacts-based) which gives you a full transparency of your chosen pricing plan and straightforward billing. Free 14-day trial is available to take the solution for a test drive. We're pretty flexible in terms of pricing. If you need a custom pricing plan - just message us via our website chat and we'll come up with a suitable pricing for your needs. | ||||||||||||||
More Pricing Information |
Agiloft Flexible Service Desk Suite | HelpCrunch | |
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Incident and problem management |
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ITSM asset management |
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Change management |
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Agiloft Flexible Service Desk Suite | HelpCrunch | |
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Small Businesses | NinjaOne Score 9.2 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | NinjaOne Score 9.2 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.1 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Agiloft Flexible Service Desk Suite | HelpCrunch | |
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Likelihood to Recommend | 10.0 (12 ratings) | 8.0 (4 ratings) |
Likelihood to Renew | 8.9 (9 ratings) | - (0 ratings) |
Usability | 7.3 (2 ratings) | - (0 ratings) |
Availability | 8.6 (2 ratings) | - (0 ratings) |
Support Rating | 9.1 (2 ratings) | 10.0 (1 ratings) |
Agiloft Flexible Service Desk Suite | HelpCrunch | |
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Likelihood to Recommend | Agiloft | HelpCrunch |
Pros | Agiloft | HelpCrunch |
Cons | Agiloft | HelpCrunch |
Likelihood to Renew | Agiloft | HelpCrunch No answers on this topic |
Usability | Agiloft | HelpCrunch No answers on this topic |
Support Rating | Agiloft | HelpCrunch |
Alternatives Considered | Agiloft | HelpCrunch |
Return on Investment | Agiloft | HelpCrunch |
ScreenShots | Agiloft Flexible Service Desk Suite Screenshots | HelpCrunch Screenshots |