Agiloft Flexible Service Desk Suite vs. Helpjuice
Agiloft Flexible Service Desk Suite vs. Helpjuice
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Agiloft Flexible Service Desk Suite | Enterprise companies (1,001+ employees) | Agiloft's Flexible Service Desk Suite includes the elements needed to manage a complex service desk: Internal Help Desk, External Customer Support, Change Management, Asset Management, RMA Management, and complete ITIL/ITSM capability. According to the vendor, these fully integrated applications work together to form a single system of record for all of an organization’s IT service processes, for 360-degree visibility and control. The vendor says their solution is designed to adapt and scale to… | $65 per month | |
Helpjuice | Enterprise companies (1,001+ employees) | Helpjuice is a web app that companies can use to keep their help pages up-to-date. Instead of answering the same question repeatedly, companies can use Helpjuice to keep track of content. This app includes analytics that enable businesses to see the content their users are searching for the most as well as content that needs improvement. The vendor says that companies that manage a support page full of FAQs and user guides can benefit from using Helpjuice. This app can be integrated… | N/A |
Agiloft Flexible Service Desk Suite | Helpjuice | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
| No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
Additional Details | — | Every Plan Comes With A 100% Money-Back Guarantee, No Questions Asked. | ||||||||||||||
More Pricing Information |
Agiloft Flexible Service Desk Suite | Helpjuice | |
---|---|---|
Top Pros | ||
Top Cons |
|
|
Agiloft Flexible Service Desk Suite | Helpjuice | ||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Incident and problem management |
| ||||||||||||||||||||||||||||||
ITSM asset management |
| ||||||||||||||||||||||||||||||
Change management |
| ||||||||||||||||||||||||||||||
Self Help Community |
| ||||||||||||||||||||||||||||||
Multi-Channel Help |
|
Agiloft Flexible Service Desk Suite | Helpjuice | |
---|---|---|
Small Businesses | NinjaOne Score 9.2 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | NinjaOne Score 9.2 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.1 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Agiloft Flexible Service Desk Suite | Helpjuice | |
---|---|---|
Likelihood to Recommend | 10.0 (12 ratings) | 8.5 (3 ratings) |
Likelihood to Renew | 8.9 (9 ratings) | - (0 ratings) |
Usability | 7.3 (2 ratings) | - (0 ratings) |
Availability | 8.6 (2 ratings) | - (0 ratings) |
Support Rating | 9.1 (2 ratings) | - (0 ratings) |
Agiloft Flexible Service Desk Suite | Helpjuice | |
---|---|---|
Likelihood to Recommend | Agiloft | Helpjuice |
Pros | Agiloft | Helpjuice |
Cons | Agiloft | Helpjuice |
Likelihood to Renew | Agiloft | Helpjuice No answers on this topic |
Usability | Agiloft | Helpjuice No answers on this topic |
Support Rating | Agiloft | Helpjuice No answers on this topic |
Alternatives Considered | Agiloft | Helpjuice |
Return on Investment | Agiloft | Helpjuice |
ScreenShots | Agiloft Flexible Service Desk Suite Screenshots | Helpjuice Screenshots |