Agiloft Flexible Service Desk Suite vs. iET ITSM
Agiloft Flexible Service Desk Suite vs. iET ITSM
Product | Rating | Most Used By | Product Summary | Starting Price |
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Agiloft Flexible Service Desk Suite | Enterprise companies (1,001+ employees) | Agiloft's Flexible Service Desk Suite includes the elements needed to manage a complex service desk: Internal Help Desk, External Customer Support, Change Management, Asset Management, RMA Management, and complete ITIL/ITSM capability. According to the vendor, these fully integrated applications work together to form a single system of record for all of an organization’s IT service processes, for 360-degree visibility and control. The vendor says their solution is designed to adapt and scale to… | $65 per month | |
iET ITSM | N/A | iET® ITSM is fully integrated, highly configurable, built to scale and designed to meet any organization’s needs. With additional modules for smartphone accessibility, phone system integration, and software asset management, iET Solutions offers a complete package for service management. | N/A |
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Editions & Modules |
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Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
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Agiloft Flexible Service Desk Suite | iET ITSM | |
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Incident and problem management |
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ITSM asset management |
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Change management |
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Agiloft Flexible Service Desk Suite | iET ITSM | |
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Small Businesses | NinjaOne Score 9.2 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | NinjaOne Score 9.2 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.1 out of 10 | Ivanti Neurons for ITSM Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Agiloft Flexible Service Desk Suite | iET ITSM | |
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Likelihood to Recommend | 10.0 (12 ratings) | - (0 ratings) |
Likelihood to Renew | 8.9 (9 ratings) | - (0 ratings) |
Usability | 7.3 (2 ratings) | - (0 ratings) |
Availability | 8.6 (2 ratings) | - (0 ratings) |
Support Rating | 9.1 (2 ratings) | - (0 ratings) |
Agiloft Flexible Service Desk Suite | iET ITSM | |
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Likelihood to Recommend | Agiloft | iET Solutions, LLC. No answers on this topic |
Pros | Agiloft | iET Solutions, LLC. No answers on this topic |
Cons | Agiloft | iET Solutions, LLC. No answers on this topic |
Likelihood to Renew | Agiloft | iET Solutions, LLC. No answers on this topic |
Usability | Agiloft | iET Solutions, LLC. No answers on this topic |
Support Rating | Agiloft | iET Solutions, LLC. No answers on this topic |
Alternatives Considered | Agiloft | iET Solutions, LLC. No answers on this topic |
Return on Investment | Agiloft | iET Solutions, LLC. No answers on this topic |
ScreenShots | Agiloft Flexible Service Desk Suite Screenshots | iET ITSM Screenshots |