Agiloft Flexible Service Desk Suite vs. Ikarus AllSpark
Agiloft Flexible Service Desk Suite vs. Ikarus AllSpark
Product | Rating | Most Used By | Product Summary | Starting Price |
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Agiloft Flexible Service Desk Suite | Enterprise companies (1,001+ employees) | Agiloft's Flexible Service Desk Suite includes the elements needed to manage a complex service desk: Internal Help Desk, External Customer Support, Change Management, Asset Management, RMA Management, and complete ITIL/ITSM capability. According to the vendor, these fully integrated applications work together to form a single system of record for all of an organization’s IT service processes, for 360-degree visibility and control. The vendor says their solution is designed to adapt and scale to… | $65 per month | |
AllSpark | Mid-Size Companies (51-1,000 employees) | AllSpark from Ikarus in Newark is an AI platform for business process automation. It can be used by businesses to save time and costs on their manual repetitive processes based on unstructured text data like invoices, contracts and emails. Here are some of the features of the software: Based on Machine Learning and Natural Language Processing Can extract information from unstructured text with human level proficiency Supports multiple languages and file… | N/A |
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Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
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Agiloft Flexible Service Desk Suite | Ikarus AllSpark | |
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ITSM asset management |
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Change management |
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Agiloft Flexible Service Desk Suite | Ikarus AllSpark | |
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Small Businesses | NinjaOne Score 9.2 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | NinjaOne Score 9.2 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.1 out of 10 | Redwood RunMyJobs Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Agiloft Flexible Service Desk Suite | Ikarus AllSpark | |
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Likelihood to Recommend | 10.0 (12 ratings) | 10.0 (1 ratings) |
Likelihood to Renew | 8.9 (9 ratings) | - (0 ratings) |
Usability | 7.3 (2 ratings) | - (0 ratings) |
Availability | 8.6 (2 ratings) | - (0 ratings) |
Support Rating | 9.1 (2 ratings) | 10.0 (1 ratings) |
Agiloft Flexible Service Desk Suite | Ikarus AllSpark | |
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Likelihood to Recommend | Agiloft | Ikarus Process Automation Pvt. Ltd. |
Pros | Agiloft | Ikarus Process Automation Pvt. Ltd. |
Cons | Agiloft | Ikarus Process Automation Pvt. Ltd. No answers on this topic |
Likelihood to Renew | Agiloft | Ikarus Process Automation Pvt. Ltd. No answers on this topic |
Usability | Agiloft | Ikarus Process Automation Pvt. Ltd. No answers on this topic |
Support Rating | Agiloft | Ikarus Process Automation Pvt. Ltd. |
Alternatives Considered | Agiloft | Ikarus Process Automation Pvt. Ltd. |
Return on Investment | Agiloft | Ikarus Process Automation Pvt. Ltd. |
ScreenShots | Agiloft Flexible Service Desk Suite Screenshots |