Agiloft Flexible Service Desk Suite vs. N-able MSP Manager
Agiloft Flexible Service Desk Suite vs. N-able MSP Manager
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Agiloft Flexible Service Desk Suite | Enterprise companies (1,001+ employees) | Agiloft's Flexible Service Desk Suite includes the elements needed to manage a complex service desk: Internal Help Desk, External Customer Support, Change Management, Asset Management, RMA Management, and complete ITIL/ITSM capability. According to the vendor, these fully integrated applications work together to form a single system of record for all of an organization’s IT service processes, for 360-degree visibility and control. The vendor says their solution is designed to adapt and scale to… | $65 per month | |
N-able MSP Manager | N/A | N-able™ MSP Manager (formerly Solarwinds MSP Manager) is a cloud-based help desk and billing software for IT service providers, which includes a ticketing system, customer portal, technician mobile apps, billing tools, and reporting dashboards. MSP Manager offers a lightweight ticketing system with a quick entry feature that allows users to capture essential information such as customer name, service items, and issue details from any screen. Tickets can also be… | N/A |
Agiloft Flexible Service Desk Suite | N-able MSP Manager | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
| No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Agiloft Flexible Service Desk Suite | N-able MSP Manager | |
---|---|---|
Top Pros |
| |
Top Cons |
|
|
Agiloft Flexible Service Desk Suite | N-able MSP Manager | ||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Incident and problem management |
| ||||||||||||||||||||||||
ITSM asset management |
| ||||||||||||||||||||||||
Change management |
|
Agiloft Flexible Service Desk Suite | N-able MSP Manager | |
---|---|---|
Small Businesses | NinjaOne Score 9.1 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | NinjaOne Score 9.1 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.1 out of 10 | Ivanti Neurons for ITSM Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Agiloft Flexible Service Desk Suite | N-able MSP Manager | |
---|---|---|
Likelihood to Recommend | 10.0 (12 ratings) | 4.0 (4 ratings) |
Likelihood to Renew | 8.9 (9 ratings) | - (0 ratings) |
Usability | 7.3 (2 ratings) | - (0 ratings) |
Availability | 8.6 (2 ratings) | - (0 ratings) |
Support Rating | 9.1 (2 ratings) | 3.9 (2 ratings) |
Agiloft Flexible Service Desk Suite | N-able MSP Manager | |
---|---|---|
Likelihood to Recommend | Agiloft | N-able |
Pros | Agiloft | N-able |
Cons | Agiloft | N-able |
Likelihood to Renew | Agiloft | N-able No answers on this topic |
Usability | Agiloft | N-able No answers on this topic |
Support Rating | Agiloft | N-able |
Alternatives Considered | Agiloft | N-able |
Return on Investment | Agiloft | N-able |
ScreenShots | Agiloft Flexible Service Desk Suite Screenshots | N-able MSP Manager Screenshots |